Simply-Docs Reviews 

439
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

I took out the Corporate Subscription but the one document I really wanted was in the Business section - bit of a nuisance but not worth paying another £38 for one document. Otherwise they have pretty... See more

Company replied

Rated 5 out of 5 stars

Simply Docs - contents and ease of use of upgrading and accessing documents. The contents of Simply Docs is very easy to find and to download and is certainly comprehensive enough for a small c... See more

Company replied

Rated 5 out of 5 stars

I needed a template for a Loan Agreement at short notice. Simply Docs Corporate gave me a choice of templates. Having selected the appropriate one it was merely a matter of entering the names dates a... See more

Company replied

Rated 5 out of 5 stars

An Excellent service. I paid for a years subscription & have already used over 20 templates for H&S + other employment documents. I can keep up to date on any changes that happen within the H&S /... See more

Company replied

Company details

  1. Legal Services
  2. Business to Business Service

About Simply-Docs

Written by the company

Committed to providing affordability, value and quality Simply-Docs has helped over 250,000 principally UK businesses and business owners protect their interests across a wide spectrum of compliance and legal requirements by downloading over 6 million documents. With 20 years experience and a portfolio that has expanded to over 4000 up-to-date templates, the Simply-Docs unlimited download service provides users with the widest selection of documents to match to their needs. At every stage of your business from starting-up, growth to selling, this “must have” service will save you massive legal and compliance costs.

Our customers range from sole traders and SMEs to accountants and solicitors, and landlords covering a multitude of business activities.

We believe “Prevention is Better than Cure”. Whether you are transacting with customers/clients (on the internet or face-to-face), agreeing terms and conditions, developing intellectual property, employing and managing staff, dealing with health & safety or managing property Simply-Docs will help you save time and £££s.

Business
Corporate
Employment
Health & Safety
Property
Free

Contact info

4.8

Excellent

TrustScore 5 out of 5

439 reviews

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4.8

All reviews

(439)

22 reviews in the last 12 months

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Rated 2 out of 5 stars

Risk Assessments are not good enough (edit at the end of the review)

I recently paid for the health and safety suite so that I could download some rams.However, the risk assessments were not fit for purpose and did not itemise enough risks/hazards. For example, scaffolding only has four, bricklaying only has four, and digging in excavations only has three!!

Unfortunately, none of the rams were good enough to meet any of my client's expectations so I had to write them all myself from scratch which made the purchasing from SimplyDocs a pointless exercise.

Edit: Since writing this, I have been contacted by the company's owner. He has dealt with my complaint in an extremely timely and professional manner. After a chat, he agreed that some risk assessments needed to be more in-depth and has made a plan to amend them where necessary.

Although my experience wasn't what I was looking for, I can wholeheartedly commend them on their quick response and desire to ensure that going forward their risk assessments will have sufficient information.

6 November 2024
Simply-Docs logo

Reply from Simply-Docs

Dear Craig,

Thank you for sharing your feedback with us. We’re sorry to hear that the RAMs did not initially meet your expectations, and we appreciate you bringing these concerns to our attention.

It was a pleasure speaking with you directly to understand how we can improve. To clarify, our assessments provide a foundation by listing key examples of risks and hazards, as each assessment will ultimately depend on the unique circumstances of the specific project. However, we recognise that adding further detail will better support clients in adapting these templates for their needs.

Thank you again for acknowledging our commitment to addressing your concerns quickly and professionally. We’re grateful for customers like you who help us continually improve. If you have any further suggestions, please don’t hesitate to reach out.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Easy to use.

6 November 2024
Simply-Docs logo

Reply from Simply-Docs

Dear James,

Thank you for your positive comment. We really appreciate your support.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Great value for money

A comprehensive set of documents for a very reasonable price and accessible in a user friendly way

29 October 2024
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Reply from Simply-Docs

Dear Dan,

Thank you for your positive review. We greatly appreciate your support and feedback.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Such a great resource for small…

Such a great resource for small business looking for legal documents without having to engage a lawyer

31 October 2024
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Reply from Simply-Docs

Dear Debra,

Thank you for your kind comments. We really appreciate your positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

Good value for money and many useful…

Good value for money and many useful documents l did not realise l would be able to download.

24 October 2024
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Reply from Simply-Docs

Dear Charles,

Thank you for your kind comments.

We are delighted that you are finding great value from the service and we highly appreciate your positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

Excellent product

10 October 2024
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Reply from Simply-Docs

Dear David,

Thank you for your kind comments.

We are delighted to receive positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

Brilliant service and amazing value for…

Brilliant service and amazing value for money. Highly recommend

16 October 2024
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Reply from Simply-Docs

Dear Gary,

Thank you for your kind comments.

We are delighted to receive positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

They have a great selection of docs

They have a great selection of documents that can be used, the selection is so vast that I think they have something for virtually anything you need. The quality is excellent and I would use them again.

30 September 2024
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Reply from Simply-Docs

Dear John,

Thank you for your kind comments. We really appreciate your positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

All in one place!

It as great to have one place to find all the documents you need to manage HR.

3 October 2024
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Reply from Simply-Docs

Dear Linda,

Thank you for your kind comments.

We are delighted to receive positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

Great value for money and indispensable resource

Superbly comprehensive in offering and very reasonable value for money. This high quality product is an absolute necessity for any professional and it's all compliant with legislation. Worth every penny!

10 October 2024
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Reply from Simply-Docs

Dear Michael,

We are delighted to receive positive feedback. We aim to provide an indispensable service to all our customers.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Well organized and efficient

Well organized and efficient

3 October 2024
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Reply from Simply-Docs

Dear Axel,

Thank you for your kind comments.

We are delighted to receive positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

Easy to use site

Easy to use site! Very helpful.

26 September 2024
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Reply from Simply-Docs

Dear Ros,

Thank you for your kind comments.

We are delighted to receive positive feedback.

Best wishes,
Customer Support Team

Rated 4 out of 5 stars

A valuable resource

As an experienced HR Contractor now semi retired I find the Employment resources available to me through Simply-Docs extremely valuable. They save me a lot of unnecessary research and I particularly like the template letters.

26 September 2024
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Reply from Simply-Docs

Dear Stan,

Thank you for your positive review.

We really appreciate your delightful feedback.

Kind regards,
Customer Support Team

Rated 4 out of 5 stars

straight forward

24 September 2024
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Reply from Simply-Docs

Dear Brian,

Thank you for your kind comments.

We are delighted to receive positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

A1 Documents

18 September 2024
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Reply from Simply-Docs

Dear Graham,

Thank you for your kind comments.

We are delighted to receive positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

Staff Documents

Gave me access to all necessary documents i require for my staff/business at a sensible cost.

11 September 2024
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Reply from Simply-Docs

Dear Nigel,

I'm delighted to hear you are enjoying the service.

We are always encouraged to hear positive feedback.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

They have saved us so much time!

They have saved us so much time by providing a massive selection of resources. The website is easy to use and the resources are all on point. For anyone starting, or running an SME, we cannot recommend Simply Docs enough. They have saved us hundreds / thousands of hours of work.

4 September 2024
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Reply from Simply-Docs

Dear Pete,

Thank you for your kind comments.

We are delighted to receive positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

Simply Docs for your business' legal model

Simply Docs are a fantastic source of information for your journey to getting a legal model for your business. The templates themselves allow you to miss out the middle man and write your own contracts with attribution. They are extensive, complete and very easy to get started with.

14 August 2024
Unprompted review
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Reply from Simply-Docs

Dear Craig,

Thank you for your kind comments.

We are delighted to be able to provide value for your business.

Best wishes,
Customer Support Team

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