It was very simple and easy to set up a monthly plan spread over 24 months, and one which didn’t increase the cost of not paying all at once. The price is the best competitive price I could find, whil... See more
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All carried out without any problems and quite quickly. The one thing we thought not right was the fact that we took out two plans and just because we share an email address we were not entitled to... See more
Every step of the way my husband was kept informed by very respectful persons dealing with his mother’s cremation. At no time did he need to contact them as it was so professionally dealt with. His qu... See more
After searching others I liked the price of simplicity and the ease of doing it online plus I was unsure about certain questions I had so I rang them as well and they gave me peace of mind. I now fee... See more
Company details
Written by the company
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Contact info
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, United Kingdom
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
You should know
4.8
Excellent
406 reviews
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was explained clearly and…
Everything was explained clearly and helped me make the decision I made.
16 April 2026
Length of time waiting on the phone Not recorded, 3 occasions in total...
Length of time waiting on the phone, and getting passed around, brings it down to a 4. Otherwise up there with the best.
15 April 2026
It's very easy to sort out very happy I went ahead and sorted my wishes out
Really helpful and gave all information needed to make me happy to go ahead and purchase my cremation also gave me a sense of relief knowing that this was sorted very polite lady who I spoke with ...
15 April 2026
Couldn't be any easier to arrange
8 April 2026
Quick and easy to arrange
Quick and easy to arrange ,pleasant staff member and pricing was fair.
15 April 2026
Simple and straight forward
15 April 2026
Easy,straight forward ,no…
Easy,straight forward ,no problems,peace of mind now i have policy in place.
14 April 2026
The lady i spoke to was very helpful…
The lady i spoke to was very helpful and assisted me in a positive professional manner
13 April 2026
I now have peace of mind, sorted.
After searching others I liked the price of simplicity and the ease of doing it online plus I was unsure about certain questions I had so I rang them as well and they gave me peace of mind. I now feel secure I’ll be looked after when I’ve passed on plus security for my family.
I don’t believe in spending a fortune on funerals as I won’t be here to see it. Thankyou.
14 April 2026
Very friendly,helpfull and curious
Very friendly,helpfull and curious. Overall very professional , couldn,t do enough .
7 April 2026
The lady I spoke to was very…
The lady I spoke to was very professional thorough and helpful
13 April 2026
Very easy to apply
Very easy to apply and fill in the information . Also good that a copy is sent to my trustee
3 April 2026
Very good service
Very good service. The lady was helpful. Also was very easy and quick.
10 April 2026
How kind and dignified were these…
How kind and dignified were these lovely people, we lost are very dear friend Lawrence, whom we loved so very much"
Cheri and Steve, from Dignity Funerals Bury st Edmonds, came for him, and we're so gentle with him the whole time, dear Cheri returned him to us with love and dignity.xxx
24 February 2026
Unprompted review
Placed my order through the website
Placed my order through the website, very straightforward process as the site is very user friendly. Paper work received promptly again very straightforward , would recommend.
4 April 2026
Simplicity itself
At aged seventy I find people are a little impatient when I press wrong keys or ask instructions to be repeated but not so with you everything was straight forward
9 April 2026
Very professional and understanding …
Very professional and understanding that even had a chat with me about life in general she was very nice and patient and polite. 1 happy customers. Eric pailing
10 April 2026
No problem at all everything was first…
No problem at all everything was first class thanks
1 April 2026
Easy to arrange with very helpful staff.
9 April 2026
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