Reply from SILVAN - Ballerup
Thank you for the 5 stars 😊 We're happy to hear you were satisfied with our service!
Kind regards
Caroline
Silvan
Location
Switch locationTempovej 3-5, 2750 Ballerup, DK
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Man-fre: 9-19, lør-søn: 9-19, helligdage: 9-19
Written by the company
Contact info
Tempovej 3-5, 2750, Ballerup, Denmark
4.3
Excellent
145 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service! I was looking for an item that was sold out. The item I needed was a part of another display product, not for sale. The manager made the decision on the spot to help me, making that item available to me for a very low price. Thank you so much!
31 May 2025
Unprompted review
Reply from SILVAN - Ballerup
Thanks for taking the time to share your experience with us. We're glad you had a positive one 😊
Kind regards
Caroline
Silvan
Reply from SILVAN - Ballerup
Thank you for your review.
Feedback from our customers is a great opportunity to improve.
All reviews from our customers are passed on to store management, who use them to train employees and improve processes.
Thank you very much for your time.
Best regards
Maria
Silvan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.