Whether you be a visual or an auditory learner, Signix seems to be pretty easy to grasp in terms of training. I'm looking forward to utilizing the software!
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My client success manager, Mike, has walked me through the entire process. He has shown amazing customer service throughout the confusion, is very knowledgeable about IL Notary applications work, and... See more
I love Signix! With so many ROM platforms on the market, Signix made my decision to go with them easy by listing all the benefits and options available. Their support network is absolutely amazing.... See more
Company replied
How to determine font size when tagging is very difficult to find. Also, with customer service closing at 5:00 ET, makes it difficult when we are in a later time zone and have questions. When we’re in... See more
Company details
Written by the company
SIGNiX provides seamlessly integrated digital signature and online notarization software to partners in highly regulated industries like real estate, wealth management, and healthcare. The patented SIGNiX FLEX API allows partners to offer the military-grade cryptography, enhanced data privacy, and permanent legal evidence of a true digital signature without the costs, delays, or risks that attend paper-based workflows.
Contact info
1110 Market St Ste 402, 37402, Chattanooga, United States
- (877) 890-5350
- customersupport@signix.com
- www.signix.com
Hasn’t replied to negative reviews
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Just makes my job as well as the…
Just makes my job as well as the easement of others to get signatures!!
System was very user friendly
System was very user friendly. My coach was very knowledgeable and efficient.
Excellent Product
The discovery and implementation processes were simple and clear. The product is as advertised, simple to manage and use.
The tutorials for SIGNiX were great and…
The tutorials for SIGNiX were great and have learned a lot from them, not I just need to apply it.
Easy to Follow and Learn
Whether you be a visual or an auditory learner, Signix seems to be pretty easy to grasp in terms of training. I'm looking forward to utilizing the software!
Very disappointing experience with…
Very disappointing experience with Signix. They booked an appointment without prior notice and failed to show up. A second appointment was arranged, which they also missed. I cancelled and clearly expressed my frustration, and I was reassured that the next appointment would definitely happen today.
Once again, no one turned up. When I called, I was told Flagship would have informed me the appointment was cancelled but I received no communication at all.
This is the worst service I’ve experienced from a company. Poor communication, unreliable scheduling, and complete disregard for customers’ time.
I have told numerous people you have my…
I have told numerous people you have my name wrong in your system. Your attention to detail is lacking. Thanks.
I have not begun working so being…
I have not begun working so being charged before starting any notary work is difficult.
Gina is Amazing
Gina is Amazing! so helpful and so kind! SignX is innovative and easy to use!
Reliable Platform
Aside from one step which was not intuitive, this is a the best and most reliable RON platform. I wish we could view the document together as it was being signed, but since I prepare the document prior to the session, that is not a show stopper.
Very Nice!!
Training was great
Training was great. I have not had a live RON yet, but I look forward to that opportunity.
Easy to use for both notary and…
Easy to use for both notary and clients. Everything is taken care of.
Poor communication and unprofessionalism
Poor communication between colleagues on the SigniX end. I was scheduled for a virtual training webinar at 11am, the host no-showed. Total waste of my time and money. I took time out of my other job for attending this webinar. After the fact, customer service said they didn’t know what the issue was, the host blamed another colleague, and I have to wait even longer to start seeing clients. Overall, very disappointing and unprofessional. I wish I had not paid for this service.
Thank you so much for your professional…
Thank you so much for your professional cooperation! Gina Salisbury was amazing! I will recommend your company to my colleagues!
Beast Regards,
Sabina Ainakulova.
Great Online Experience Thanks to Client Success Manager
My client success manager, Mike, has walked me through the entire process. He has shown amazing customer service throughout the confusion, is very knowledgeable about IL Notary applications work, and responds quickly to my queries. He has provided helpful training links to Looms that walk you through it all. I am very pleased with this service thus far.
Requires your SSN to verify…
I really didn’t like that they request your Social Security Number for verification; with all of the data breaches ocurríng, there’s got to be a better way than sharing your SSN…
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