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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and the excellent selection available. Many people also commend the fast and efficient delivery service, with orders often arriving quickly and well-packaged. The service provided is frequently described as outstanding, and the staff are noted for being helpful, knowledgeable, and friendly. However, some customers were dissatisfied with the condition of "open box" items, reporting deeper marks and dirt than advertised. Additionally, a few people mentioned experiencing issues with staff responses when addressing these concerns.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the wide selection of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

People report positive experiences with service. Customers consistently praise the speedy, efficient, and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team as helpful,... See more

Order

Reviewers mention positive feedback about their orders. Customers consistently praise the quick processing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Signal Sounds Are Great! Delivery: Sent the same day and arrived the next. Range: Pretty much all the big brands and good selection of boutique gear. Extras: Excellent range of secondhand gear, a... See more

Rated 5 out of 5 stars

Signal Sounds is hands down the best place ever for music gear. Their selection of instruments and modules is fantastic — they always have something new and interesting in stock. The prices are really... See more

Rated 5 out of 5 stars

Before New Year I decided to build a “Swiss-army knife” modular synth and found all the modules I needed at Signal Sounds. Everything was in stock, I paid online and collected the order лично from... See more

Rated 5 out of 5 stars

I was searching for a specific pair of Genelec studio monitors that appeared to be out of stock most everywhere and found them at Signal Sounds who I had not bought from before. A quick enquiry befo... See more


Company details

  1. Musical Instrument Store
  2. Music Store
  3. Used Musical Instrument Store

Written by the company

At Signal Sounds, we’re all about helping you make noise your way. Whether you're diving into modular for the first time or expanding your setup, we've curated a selection of gear that inspires creativity—from unique Eurorack modules to standout studio essentials. Most things come with a 2-year warranty and 30-day money back guarantee! What makes us different? We focus on quality, character, and the kind of gear you don’t see everywhere. We’re also musicians ourselves, so we get it—you want tools that spark ideas, not just take up rack space. We’re always happy to chat gear, recommend modules based on your setup, or just talk synths.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% perfect transaction

100% perfect transaction. Product was new, sealed in box. It arrived from the other side of the world in 2 days. I couldn’t have asked for a better experience!

27 March 2025
Rated 5 out of 5 stars

Great shop

Great shop. I was just buying patch cables this time, but bought an effects unit previously. They have a carefully selected catalogue, much of it brands that you wouldn't find at a lot of other music shops. Their Support was very helpful last time, too.

26 March 2025
Rated 5 out of 5 stars

Brilliant supplier of esoteric gear!

Signal Sounds have been feeding my obsession for small hardware synths and effects for a while now. I've had amazing service from the team when answering questions and their shipping is really efficient and fast. Good range of some of the more esoteric gear that I love. Highly recommended...👍

4 April 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish was a great…

From start to finish was a great experience. My initial email regarding an item was answered quickly and I got the answer I was looking for.

Item arrived the next day and was well packed.

Overall very happy.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Very reliable

I've bought a number of items through Signal Sounds and never had any issues. All have been delivered quickly and in excellent condition.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Ordered hardware sequencer from them.

Great item and prompt delivery but unfortunately item developed a fault one day into owning.

Emailed Signal, received a quick response and replacement item got mailed out the next day with return postage scheduled on the faulty unit.

Excellent service. Will continue to use for our hardware needs where we can.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, good product, good communication and good price. Can't ask for more. Wouldn't hesitate to recommend. Will be back for more. Thanks

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Paid a visit to Glasgow store and staff…

Paid a visit to Glasgow store and staff were awesome and welcoming and the range of instruments is second to none. Look no further, this is the place.

14 May 2024
Unprompted review
Signal Sounds logo

Reply from Signal Sounds

Awww, you're making us blush John, glad you enjoyed the visit so much and thanks for the kind words

Rated 5 out of 5 stars

I can't say enough about the amazing…

I can't say enough about the amazing customer service from these guys...if only every company was like this! I bought some equipment from another shop and they still spent the time sorting the problem...and now my system sounds amazing.
They are friendly, helpful and knowledgeable.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

SOMA Pulsar-23

Bought a Soma Pulsar 23 in a flash sale on the site, great pre-sales service and great price thanks. The package came wrapped up like an Egyptian mummy, very secure.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Best Eurorack Dealer for International Shipping

I live abroad, so needless to say shipping and delivery for music gear can be complicated. The Signal Sounds team has been incredibly kind, helpful and efficient in getting eurorack gear to where I am, and are always ready to offer advice. They were extremely helpful in preparing delivery dates that work for me, and have given me timely stock updates on gear I have not been able to find in stock almost anywhere else. If you need music gear delivered internationally, Signal Sounds is the best out there!

12 December 2023
Unprompted review

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