Dealt with Scout Gear Trading Post (not Sierra Trading Post) for Jamboree shirts. First two times they were good to deal with and price was reasonable. The last Jamboree in 2023 I believe they chang... See more
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Nice products but horrendous return policy and customer service. Only allow 40 days for return or exchange. Return shipment slip says differently and also call to customer service yet a different po... See more
Placed an order with Sierra trading post that I though was going to arrive in three or four days based on shipping times provided. Been checking delivery and based on updated ship times looking like... See more
I love STP. Be sure to check for online coupons before ordering and enter different ones to find the lowest price. It's a game but you can often save over $20 per order if you use a different discount... See more
Company details
Information provided by various external sources
Save 35-70% Every Day on Great Brands like The North Face, Carhartt, Columbia Sportswear, Patagonia, Teva, Mountain Hardwear and more! Get great deals on hiking boots, outdoor gear, cycling gear, camping and hiking gear, fishing gear, running shoes and more...
Contact info
United States
- www.sierratradingpost.com
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Hasn’t replied to negative reviews
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Good Seller
Product was as described. Shipment as expected. Comparible pricing.
This is an excellent company!
This is an excellent company! They have fantastic prices on closeout gear in tons of categories. Their website is easy to navigate. They have items in stock!! And shipping is fast. I can't recommend them highly enough.
Fantastic and prompt customer service!
Fantastic and prompt customer service!! Would shop again!
appreciate the store
i really appreciate the store, any place in states i happen to go, the staff is friendly, even sale items are decent.
Prices and discounts used to be a lot …
Prices and discounts used to be a lot better but have tapered off of late. Still my go-to site for discount deals for off season items. Delivery times are acceptable.
I love Sierra Tradingpost
I love Sierra Tradingpost! Thanks for the great deals on really good products. Psyched for quality climbing shoes for way under MSRP and glad that shipping return labels were included even though I'm keeping them! 🙂
Great selection of outdoor products
Great selection of outdoor products at great prices. Excellent customer service and easy returns. Highly recommended!
Don't Hesitate to Buy "Seconds"
My husband wears Carhartt pants for work, they literally last 7 years before they rip (duck pants) and I find thru hold up the best to his physical job. They aren't cheap and for work pants, even though they last forever and are worth every penny, I still hate spending so much on pants that will be stained and dirty, the solution, Sierra Trading Post.
When you see " Manufacturers Seconds" you think they are going to be odd fitting or odd looking pants with something really wrong with them right?, NOT the case at all. I ordered 5 pairs of pants from the thick Duck pants to the Washed Canvas cotton light pants. My husband and I spent an hour looking for the imperfection on all these pants and couldn't find them lol. He has the same pants we paid full price for and these seconds fit exactly the same, same great quality, same great fit, same great product for $20-$25.00! Seriously that's a big savings.
Don't hesitate to buy seconds from Sierra Trading Post, also purchased Dickies and Carhartt Shirts with the same fantastic result. The only bad thing i can say is sometimes not all sizes are available, esp 34" length but I keep an eye out and it saves a ton of money.
Check For Online Coupons
I love STP. Be sure to check for online coupons before ordering and enter different ones to find the lowest price. It's a game but you can often save over $20 per order if you use a different discount code. Good items, fast shipping, and great prices. Note that some things, mostly clothing and apparel items like socks, are factory seconds or slightly irregular. I've never had an issue but it's worth noting. A fantastic place to score bargains on household items like glasses and kitchen towels, and especially camping goods.
Hold On To Your Wallet!
I have had multiple experiences with STP requesting a refund via their online policies and they continue to apply my funds to their credit bank. They deny this every time I have this experience and it is only after a phone call that I receive the refund I originally requested. It is also almost impossible to get an accounting of how they have applied funds that were supposed to be refunded to new orders. It takes numerous emails and phone calls and weeks for the specifics and then you are asked to register to receive this documentation. Speaking for myself, this is hardly a transparent way of doing business and raises eyebrows. Won't be shopping with Sierra Trading Post again because this is an ongoing situation. Never have I experienced such mystery and misleading transactions.
I love Sierra Trading Post
I come here all the time looking for deals. It is the first place I look because they have lots of brands/styles that I like for huge discounts. The discounts come because merchandise is last year's production, returns or factory seconds... (look in the description for items marked 'slight imperfections'.) Products are well reviewed and imperfect items have been clearly marked, in my experience. I've bought a lot and I've passed over some things because of the reviews and/or the STP's description. I've not had any bad surprises yet in more than 5 years.
I don't always find what I am looking for, but much of the time, I do. They also run frequent sales with additional discounts for those who subscribe to their mailing list. If you are patient to wait and look through periodically,and if you are more concerned with the merchandise itself, paying really good prices for quality, and not looking for the newest just because it's newest, then this is a great place to shop.
Also, look at their kids clothes. Good price for quality items that are only going to be worn for one season at best...
CHARGES SHIPPING EVEN ON REFUND OF DEFECTIVE ITEMS
this company has some great prices but unfortunately a number of manufacturer seconds in the items they sell. whenever i must return an item due to an actual manufacturer defect, i (the customer) pays for the original shipping cost of $13.95 for an item that never should have been sold. i've purchased a number of boots from them and a few need to be returned for defective construction or mis-sizing. they offer good prices but this is one area they could improve.
Great prices and wide variety
STP is probably one of the best online apparel shopping websites for off-season stuff. I used to buy lots of outdoor clothes, and the qualities are overall great, and the prices are also good. Unlike some websites offering free-return or exchange services, STP doesn't offer this service, and therefore customers do have to take some risk picking up the right sizes.
Exceeds customer service expectations
I have many experiences with this company that illustrate their dedication to their customers:
- Once a package was stolen off of my doorstep. Instead of saying "your problem", STP replaced all items that remained in stock.
- A day after ordering a sale item, I received a coupon for greater discount. I called, and they gave my order additional discount.
- Their return policy and service is truly best-in-class.
The best customer service
Sierra Trading Post is my favorite place to check out deals on great shoes and dressier clothes. I am a professional who likes to be comfortable, and I love looking at the variety of clothing offered in their site. The best thing is also the extra discount coupons which seem to get better, the more you buy. Sierra Trading Post has a great return policy, and you can find some amazing deals on their site. A trick is to like their Facebook page and they will email you a coupon. Do you research before picking shoes as the difference in sizes are obvious from grand to brand. Overall, this is the place to begin for online shopping.
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