Shumaila’s London Aesthetic and Laser Clinics Reviews 

2,701
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 376 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff members, noting that they are extremely welcoming, professional, and dedicated to making every single visit comfortable and relaxing. Consumers also emphasize the exceptional quality of treatments and visible improvements, expressing high satisfaction with services like laser sessions, facials, and skin care procedures. Some reviewers were not happy with specific aesthetic treatments, mentioning that procedures failed to remove age spots or tattoos completely after multiple sessions. A few people also noted that certain skin procedures had undesirable results, leaving them feeling disappointed with the final outcome.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is extremely professional, welcoming, and... See more

Service

Customers had positive experiences with service, consistently praising the professional staff, welcoming... See more

User experience

People report positive experiences with user experience, highlighting relaxing and comfortable treatments... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with their aesthetic... See more

Product

Customers consistently note positive experiences with product, expressing high satisfaction and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Azima always been fantastic .she is the best ...always smiling and welcoming . Make me feel so ease all the time .. Her positivity reflect on her works too .. Higly recommend 😍

Rated 5 out of 5 stars

I’m very pleased with my treatment today, Microneedling with plasma done by HARPREET in Eastham Branch. She is very kind, nice and knowledgable. Highly recommend employee. Many thanks

Rated 5 out of 5 stars

This is my second treatment in clinic by Simran. Hi had Hifu and the results have been brilliant. Simran is very friendly professional and informative. I will look forward to going back to her for m... See more

Rated 5 out of 5 stars

Just had another amazing treatment with Sweety. Laser is going really well, my LVL lashes look amazing and the eyebrows are fab! Microneedling facial is being booked in! Defo recommend- thank you Sw... See more


Company details

  1. Laser Hair Removal Service
  2. Medical Center
  3. Private Hospital
  4. Skin Care Clinic
  5. Weight Loss Service
  6. Wellness Center

Written by the company

Shumaila’s Skin & Laser Clinic, founded in 2005 in East London, has grown substantially over the years. With nine branches across London and Essex, including prestigious locations like Gants Hill, Ilford, Seven Kings, Loughton, Woodford Green, East Ham, Upminster, Hammersmith, and Colchester, we have established ourselves as a leader in skincare services. Committed to excellence, we prioritize delivering exceptional services to our valued clients, employing only the highest quality products and brands. Through partnerships with industry leaders, our clinic offers a comprehensive range of services tailored to address diverse skincare needs. From skin treatments to hair regrowth solutions, hair removal procedures, and body contouring treatments, we strive to provide personalized care and optimal results. Renowned for our association with esteemed brands, including those specializing in skin treatments, hair regrowth, hair removal, and body contouring, we uphold the highest standards of quality and efficacy in all our services


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

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4.9

All reviews

(2,701)

349 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! I’m beyond pleased with the services I received. Ashia and the manager Asma were incredible—so warm, professional, and attentive, they really made me feel comfortable and well looked after from start to finish.

Ashia did all of my treatments and she is such a nice, honest person. She made me feel at ease the whole time and explained everything clearly, which I really appreciated.

I had multiple treatments including PRP, microneedling with exosomes, and full body laser, and I am so happy with the results. Everything was done with such care and precision, and the quality of service was outstanding.

I’m genuinely so impressed and couldn’t be happier. Highly, highly recommend to anyone looking for top-quality aesthetic treatments!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Sakshi was very quick and efficient but…

Sakshi was very quick and efficient but at each stage of the treatment checked to make sure I was happy. She was very willing to adjust the treatment so it suited me which I found incredibly helpful. Thank you Sakshi.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Not a good tattoo removal experience

Not a good tattoo removal experience. Paid a lot of money to have a block of 6 laser sessions, after I was advised it would take 5 or 6 sessions.
Finally had my 10th and final session and the writing is still on my arm. It is faded a lot, but you can still make out it is writing and there is still ink in the writing. No fancy stubborn colours just black ink. After watching before and after other tattoo removal companies of only 1 or 2 sessions being a lot more prominent I can only imagine the lasers used here are just not as powerful.
I never needed the numbing cream are others use and never had any blistering like most people have.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Shumalia’s for my Cosmelan treatment! From the very beginning, Nazia made me feel completely comfortable and explained every step of the process in detail, which really put my mind at ease.
Her professionalism and knowledge are outstanding — you can tell she truly cares about her clients and their results. Throughout the treatment, she was attentive, gentle, and always checked in to make sure I was okay.
I’ve already started to see improvements in my skin, and I’m so happy with how everything is progressing. My complexion looks brighter, clearer, and more even than before.
I highly recommend Shumalia’s to anyone considering Cosmelan or any skin treatment. You’ll be in safe, expert hands!

4 April 2026
Unprompted review
Rated 3 out of 5 stars

I just started my treatment with…

I just started my treatment with Shumaila Clinic. I would say the staff are very friendly specially staff Telma and she guide me correctly which treatment i should go for.
Im just excited to see better final results after few more sessions.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I’m the customer for a very long time…

I’m the customer for a very long time started the laser hair. Removal was very scared and petrified with the overall Google search how the pigmentation treatments come out extremely reluctant. It took me about a year but highly grateful to Upminster team specially Nazia and Rabia who has been so reassuring and been with me step-by-step I followed the routine I took their advice and just went for it today. I didn’t realise that was the bestest thing I did. My face looks different. My husband started commenting on my skin which is very unusual, but I am extremely pleased anyone looking for pigmentation treatment. Shumaila is the right place for you especially if you have coloured skin issues definitely it was worth it, thank you team. ❤️❤️

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Harpreet was great! Facial was very soothing, skin looks and feels very soft. Thank you!

14 March 2026
Unprompted review
Rated 3 out of 5 stars

I would like to share my experience…

I would like to share my experience with Shumailas .
As a new shop has opened in Kenton I was excited to see what treatments they offered, so on the 8th of November 2025 I walked in and was greeted pleasantly by a member of staff who introduced me to a consultant called Anika. I had walked in to see if you could help me with my skin condition called Rosacea. Anika looked at my face and assured me that this condition is treatable with laser blue and red lights and she showed me on her phone various clients who had same problem and were successfully treated . She also showed me her personal pictures and said she had the same problem and with the light therapy it has completely cleared. Based upon these assurances I signed up to course of 8 treatments.
On my first visit a consultant was assigned to attend and give me the light therapy for 15 minutes however after 15 minutes she forgot to come back and left me unattended for more than 30 minutes in the dark room . The door was shut and it caused me a great deal of distress and panic. I was shouting to get someone to attend to me and finally Anika herself heard me and was very apologetic and offered to add an extra session on my course of 8 sessions. I had another 3 session with the same consultant who was pleasant, but immature and irresponsible . On my fourth visit I was told that this consultant was no longer working there . The consultant who took over was very lovely and carried on the treatment with great deal of responsibility.
On the 23rd of February I had my last treatment and I discussed with the consultants that although I have completed the entire course of treatment it has not cleared my Rosacea it is still as it was . At this point I was told that my condition is not treatable with the light therapy and that I should see my GP and all they were doing was managing my condition and should I consider to continue further sessions they will be happy to do so.
I was very disappointed and felt they should have been honest with me at the beginning of the treatment and should have been open about the scope of the treatment and not build my hope that it was treatable with the light therapy based upon which I would have made a decision whether I wanted to take the course or not. I have felt cheated as my Rosacea is still very much prevalent
Finally based upon my experience I would like to make others aware that before any treatment kindly discuss the scope of the treatment.

23 February 2026
Unprompted review

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