S.H PropertiesReviews 

22
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Highly misleading company. We were told that the flat had been recently renovated, but it was not true. Broken drawers, leaking toilet, shower not working and mouldy and draughty windows. Don't expe... See more

Rated 5 out of 5 stars

We got our house through SH property. Stephen is very friendly, professional and helpful. He made us feel calm throughout the entire process. SH properties offer exceptional service. He responded to... See more

Rated 5 out of 5 stars

I have been employing SH Properties for many years to manage my rental property. They have always succeeded in finding tenants for me, some of them long term, and the property has hardly been empty i... See more

Rated 1 out of 5 stars

They rented us the apartment with a series of problems to solve, like a worksite, and then they want to enter when they want without respecting the tenant's right to choose priorities and to enjoy th... See more

Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Agency
  4. Real Estate Rental Agency

Information provided by various external sources

London Based Lettings and Management, Sales and Development services


Contact info

3.1

Average

TrustScore 3 out of 5

22 reviews

5-star
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1-star

No history of asking for reviews

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3.1

All reviews

(22)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

I am tenant of this current property…NW9

I am tenant of this current property since Sep/2016 ,S H Properties customer care is amazing ,as well as caring to tenant since get the contract form this agency, Mr. Stephen Harris is a real gentleman as a manager of this state Agency, he never doing the tenants where they need any help regarding to the property where they live ,Mr. Stephen is very charismatic positive man who is doing their job as an estate Agent manager like a old friend ,in this state few people working , for example; Mr. Sunny is doing 100% with passion and always try his best for tenant satisfaction .

I have been with this state agency since Sep /2016 over 3 years which is amazing and I have never been in any problem; there are no issues at all, because of perfect management of Mr. Stephen. You will Never ever able to feel any discrimination, in fact they are doing their jobs in fully equal opportunities to anyone.

12 September 2019
Unprompted review
Rated 1 out of 5 stars

Service and non-compliant

SH Properties found tenants to rent my property, and this was the first service I received. Initially, everything was going well except we found their service behaviour rather bullying tactics. The first year contract was signed, and appropriate paperwork completed and received. We had the tenants for three years. As months progressed, we noted SH properties staff appear to lack knowledge. We called them for a service as they informed us they had their network of people for services the staff member said they would call back, but they returned the call. In the second and third-year rental, we paid management fees only to realise that SH properties failed to deliver nor follow up contract agreements with the tenancy rental agreement. We received notification from the tenants who were keen to move all of a sudden one month notice. Having notified SH properties the tenants last day, no one from SH properties turned up on the day the tenants vacated the property. I was shocked by the state of the property. The tenants introduced by SH properties caused significant damages to the property which costed over £15,000 in cost to rectify and a year off the market with no rental income. Bathroom left in an awful state, windows damaged, walls and flooring damaged the father of the tenancy agreement who claimed to be an electrician tampered with the garage lights and left live wires hanging from the garage ceiling. Based on this and the service received and delivered by SH properties, I strongly would not recommend them at all. SH properties will take your management/letting fees over £3000 fees upfront, fail to deliver nor follow up six-month inspection and most importantly leaving the landlord without any signed tenancy contract agreement legally when services have fully been paid for. I will avoid SH Properties estates agent if you do want to find yourself with tenants who would cause such damages to walls, windows, flooring, bathroom. Final note, I will never use them again. This estate agent should be struck off as they are non-compliant.

9 June 2019
Unprompted review

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