Shoptimised Reviews 

305
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Shoptimised was recommended to us, and because there was no contract to tie us in, we were happy to proceed. The onboarding experience was seamless, with very little extra input needed from us. Than... See more

Rated 5 out of 5 stars

We have been working with Shoptimised for the last 3 months and have been very impressed with the returns we have seen on our incremental shopping campaigns, as well as the knock on improvements we ha... See more

Rated 1 out of 5 stars

Terrible company. Cold called offering their services and very poor/non existent results. They kept moving the goal posts on why the result were so poor. Parted company after 5 months. Promised the... See more

Rated 5 out of 5 stars

We would like to say a huge thank you to Zach for his support during the recent migration of our website. He went above and beyond to troubleshoot the issues we were facing with our shopping feed and... See more

Company details

  1. e-Commerce Solution Provider

Written by the company

Shoptimised helps eCommerce businesses sell more products online through Google Shopping with our award-winning Feed Optimisation and Incremental Sales software. We work with retailers and agencies to improve product data, increase visibility, and get more from Shopping performance. Too often, brands try to scale through bidding changes and campaign tweaks when the real issue sits in the feed. If the product data is weak, everything built on top of it is harder to scale. That is where we come in. Our platform helps teams optimise feeds at scale, improve product data quality, strengthen catalogue visibility, and make faster changes without relying on developers. We also offer Incremental Sales, helping retailers unlock revenue from products that currently get no clicks or no conversions, without disrupting what is already working. Alongside this, we provide Premium Google CSS, helping retailers and agencies improve Shopping efficiency and reduce CPCs in Europe. We work with ambitious retailers and performance-led agencies that want more control, less wasted spend, stronger ROAS, and clearer visibility into what is driving performance. Intelligent software powered by people.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

305 reviews

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4.4

All reviews

(305)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Not to good to be true!

I honestly thought when first talking with Shoptimised that it would be too good to be true. Split our feeds with them and we will see an increase in revenue?

But, since they made it easy to work with them and try it out putting their money where their mouth was we had nothing to lose.

And it has been a game-changer. We have only gained and Shoptimised has done exactly what it set out to do.

Big shout out as well to our team from Cheslea who started as our account manager and now Sophie has has taken over the account without missing a beat. Along with Joe our technical lead managing the feed.

Highly recommended in our 6 months working with them.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Really happy with Shoptimised and uplift in sales that have been achieved. not only that but also campaign has benefitted greatly from using the software. Really looking forward to scaling next year with them as our partner. Also great communication from our account manager Sophie who is quick to respond and has gone above and beyond when asked questions.

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Transformative Experience with Shoptimised - A Game Changer for John McElderry M&T Ltd

As John McElderry M&T Ltd, a company dedicated to excellence in the machinery and tractor industry, we've experienced a significant leap in our digital marketing effectiveness since partnering with Shoptimised. This collaboration has been nothing short of revolutionary, and a substantial part of this success is owed to our amazing account manager, Jade Stephenson.

Jade's expertise and dedication have been pivotal in our journey. Her insights and strategies are consistently spot-on, aligning perfectly with our business objectives. She's not just an account manager; she's been a mentor, guiding us through the complexities of digital marketing with ease and professionalism.

The platform itself is a marvel, offering intuitive features and powerful tools that have streamlined our online campaigns. But it's the personal touch, the genuine care for our business's success, that sets Shoptimised apart. Jade's regular check-ins, her swift responses to our queries, and her ability to translate our ideas into actionable, profitable strategies have been extraordinary.

Our online visibility has skyrocketed, and the efficiency in managing our product feeds has saved us countless hours, translating into substantial cost savings. The results speak for themselves - increased traffic, higher conversion rates, and a significant boost in ROI.

In summary, Shoptimised, under the exceptional stewardship of Jade Stephenson, has not just been a service provider for John McElderry M&T Ltd but a strategic partner in our digital growth story. We wholeheartedly recommend Shoptimised to any business looking to make a real impact online. Their blend of cutting-edge technology and personalized service is unparalleled.

Thank you, Jade, and thank you, Shoptimised, for helping us reach new heights!

28 November 2023
Unprompted review
Rated 5 out of 5 stars

Highly Effective Google Shopping Ads Management

Shoptimised, led by Debbie and Paul, has been instrumental in optimising our Google Shopping Ads.

Debbie and Paul's onboarding process was seamless, and their ongoing customer service is exceptional. They're responsive, knowledgeable, and always go the extra mile.

Since partnering with Shoptimised, we consistently achieve our ROAS targets. Their expertise has significantly improved the performance of our Google Shopping Ads.

I highly recommend Shoptimised for their effective strategies, attentive service, and impressive results.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

The results speak for themselves

We're still in the early days of our work with Shoptimised, but the results speak for themselves.
We've had wonderful support from the customer service team, especially Sophie, who provided us with lots of clear and useful information throughout
the onboarding process, and throughout the first month of our Shoptimised journey.

15 September 2023
Unprompted review
Rated 5 out of 5 stars

I have been with Shoptimised for a year…

I have been with Shoptimised for a year now, and would highly recommend this very professional company. They keep me updated regularly on my campaign and I am very satisfied with the results they have delivered. Debbie, my account manager is always available should I need to contact them. Excellent company.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful team offering a great service

Although we are still in the early days, our experience with Shoptimised so far has been great, thanks to helpful guidance from Jade and the team who have provided us with lots of useful advice and support along the way. We're now looking forward to our next 30 days with Shoptimised, and would recommend it to any business which makes use of Google Ads.

5 October 2023
Unprompted review
Rated 5 out of 5 stars

First class service

We have been with Shoptamised now for a little while and have been really impressed with their professionalism. From the very start the effort from Jade(our account manager) has been first class. Would not hestitate to recommend.

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Great way to increase online sales.

I have been with shoptimised for 4 months now and am really pleased how incremental sales have grown. The team really know what they're doing and are always available to answer any questions. Debbie my account manager has a catch up every month and is always very helpful and enthusiastic. Would highly recommend.

2 August 2023
Unprompted review
Rated 5 out of 5 stars

It's the team (and the results) that delivers!

We've been working with the team at Shoptimised for over a year now and seen a great uplift in our overall revenue with a keen eye on overall performance.

Selecting partners to work alongside you can always be tricky, and one which we've been very cautious about over time. However all of the team - Trevor, Donald, Joe, Mark, John, Rachel etc.. have a real down to earth approach which is practical yet focused on what you want achieve whilst understanding and helping you navigate the road ahead.

We've built a great relationship and I look forward to seeing this continue - the monthly catch ups help to reset the focus for everyone and keep everything on track.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use and excellent customer service

Have recently started using Shoptimised, we have seen an increase in revenue and performance increase on previously non converting ads. I would recommend it to anyone who is looking to increase google shopping sales. You will also receive extraordinary customer support from Jade

25 July 2023
Unprompted review
Rated 5 out of 5 stars

We launched our incremental sales feed…

We launched our incremental sales feed last month, and it has been a valuable campaign to our PPC channel. Really fast and simple to set up, the feed has helped us to increase online sales, and maintaining great ROAS. Jade, our account manager, has been super helpful and responsive to any questions. Highly recommend. Thank you Jade!

24 July 2023
Unprompted review
Rated 1 out of 5 stars

This company were very pushy to do a…

This company were very pushy to do a demo and in the end I agreed. Had a half hour meeting and they were going to send some information on to me about their offering etc and never did. On the demo I had to allow them permissions access to our adwords account so they could run their analysis tool which I did then despite chasing the contact via email they still have not got back to me. Wondering if it is some sort of trick to get access to your adwords data or something now they are not getting back to me

20 July 2023
Unprompted review

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