Like others have mentioned i had my balance removed due to inactivity and without warning. I emailed in a complaint and my balance has been restored. So am currently happy with that but the range of... See more
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ABSOLUTELY DISGUSTING. Shopmium stole £8 from my earnings because there was inactivity on my account. The reason for the inactivity was their failure to offer tempting offers. What an absolute sca... See more
I am very disappointed. They deducted £4 from my balance due to “inactivity”, yet they don’t even allow you to withdraw your money unless you have at least £10. How am I supposed to stay active when... See more
Love the variety of items available on the app, they are also readily available from various supermarkets both in-store and online. Easy to submit cashback - just take photo of receipt and scan barcod... See more
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Company details
Written by the company
Shopmium is a free cashback app that helps you save money on your groceries. You can find exclusive offers on food, drinks, beauty, household items and more. You just need to buy the eligible products, send a picture of your receipt, scan the product(s) barcode(s), and wait for your cashback to be credited to your account. It's that simple!
Contact info
46 rue de l'arbre sec, 75001, Paris, France
- www.shopmium.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 26% of negative reviews
Typically replies within 1 month
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Offers not always valid
On 3 separate occasions, a product was showing on offer at a particular supermarket. The verify scanning screen showed a green tick confirming the product was on offer. It wasn't until I got home after purchasing the item, when it showed full price. I was then unable to claim back the money as it showed the offer had expired. If the system does not update, customers should be told this rather than paying full price for items showing on offer.

Reply from Shopmium
Don't bother, £10 Cashouts a Joke
Used to love this app but a £10 cashout limit is ridiculous, Hardly any decent deals now. It would take forever to be able to cashout, Time to ditch this app.

Reply from Shopmium
Not for me anymore
Was a really good app with good deals, easy to redeem process and quick cash back….however with the £10 minimum withdrawal introduced over the summer I have now cashed out and won’t be using this app again. With fewer offers in general and with less enticing discounts it would take too long to get my money back.
£10 minimum!!!
Didn't realise minimum amount to withdraw is now £10!!! With very few offers this will take an age to accumulate. I've used Shopmium for many years now but I'm afraid I'm out!

Reply from Shopmium
I’m afraid that when my balance reaches…
I’m afraid that when my balance reaches £10 I shall be leaving Shopmium, I have used this app for about 4 years and always loved it and told my friends about how good it was …that was until they changed the rules about getting your cashback when you reached at least £10 in your balance…such a shame as it was a brilliant way of trying new products 🙁

Reply from Shopmium
Gone downhill very quickly
Gone downhill very quickly.when they changed the minimum limit to 10 pounds,the offers dried up.
Gone on the days when product could have 3 or 4 cashbacks ie different varieties of the brand.no free cashback products anymore either.
And the choice now is pathetic they go round and round and round.with the same product do yourself a favour and leave.l give you a example
Let's say there are 1000 accounts with 9 pounds or less that's 9000 pounds that making interest for shopmuim until they changed back to there original format they will have a steady flow of interest throughout.
It's your money not shopmuim

Reply from Shopmium
Recently joined but there doesn't…
Recently joined but there doesn't appear to have many offers or am I doing it wrong only had maltesers

Reply from Shopmium

Reply from Shopmium
NOT A GOOD APP
Last 2 times I submitted, it took over a week to get paid. You have to constanty email them via help center to get paid. submitting is easy, getting paid is almost impossible.

Reply from Shopmium
There is never anything decent to…
There is never anything decent to choose from.. hardly any free stuff. It's all you have to pay a good amount or poor discounts. The same stuff is advertised for months on end and can never be found in th stores. I haven't used it in a long time as nothing takes my fancy. What's with the £10 to cash out approach now? Seems like I will be waiting a long time to cash out what I already have

Reply from Shopmium
I used to regularly use Shopmium
I used to regularly use Shopmium, but they've suddenly changed the goalposts and now I need to build up £10 before I can withdraw. I feel I've been conned into buying something I didn't really want and now I can't get my cashback since it will take too long due to the poor quality of the offers. It was good to start with, but rapidly going downhill. The range of products on offer is nosediving. Everything seems to be an environmentally unfriendly milk alternative or vegan meat substitute made from processed ingredients from South America.

Reply from Shopmium
I bought 3 covergirl products and when…
I bought 3 covergirl products and when I tried to get the rebate for the 3rd one on shopmium. They would not honor it. Even though I sent in my receipt and it shows I only used 2 coupons. I would not recommend this rebate site.They do not honor their policy, and gives you a hard time claiming a rebate

Reply from Shopmium
Haven't been able to find anything to buy!
I became a gold member a few weeks ago and was keen to look out for really good deals or products to try. After a few weeks, I could not even find one to buy. Selected a couple but gave up on the end because I really don't want to force myself to buy anything I don't want. Why is this app so bad at securing good and a variety of deals now??

Reply from Shopmium
£10 withdrawal hard to meet
Once I reach the £10 limit to withdraw my cash I will stop using the app. Some of the items are so obscure will take a long time to reach the level. Either revert back to the old system or have better offers or this app will become worthless and will probably disappear

Reply from Shopmium
Horrible change that ruins the app
This was a great app, the cashbacks were simple and paid quickly. Now they have implemented a £10 threshold which completely ruins the experience. Firstly there are not enough shopping items / deals to choose from. It will take many months to reach £10 unless you start buying things you don't really want or need (which seems to be the point). Secondly, they have the nerve to advertise this change as beneficial to users. A blatant lie and they know it, there is no benefit to making it harder and longer to receive a cashback. It is beneficial to them and them only. That is why they deserve 1 star. I'm no longer using it unless they reverse the change

Reply from Shopmium
Bye Shopmium
As others said, the new £10 payout threshold is pulling me out of the app. I will not use it anymore as soon as I reach the first £10.
I hope you guys take seriously our reviews and pull back to a some more reasonable threshold

Reply from Shopmium
Still waiting on cashback from months…
Still waiting on cashback from months ago. Every time I message them they just give me the same response.

Reply from Shopmium
Used Shopium for around 5 years
Used Shopium for around 5 years.
The products on offer varies but there’s usually new products to try out at a reduced price. Payout was always fairly quick and never had any issues.
However they’ve recently changed the procedure and you have to have £10 in your account before they will pay out.
This could take a good few months to achieve, unfortunately shopium I’m out and won’t be using it anymore.

Reply from Shopmium
Dont like new minimum threshold
Have used Shopmium for quite a while now and have found it very good for getting cashback on supermarket items but today got an email to say that the minimum threshold for withdrawing funds is now £10 whereas before you could withdraw under £1.
It will now take a lot longer to get any cashback which will make me think twice about using them.

Reply from Shopmium
Awful customer service…
They updated their app and I got signed out of my account.
When I tried to sign back in again my details wouldn’t work. I tried to reset password and I never got an email.
I’ve emailed and had no reply.
I’ve messaged on Instagram and had a few replies but NO help, and I’m now being ignored.
Honestly- the customer service is shocking!

Reply from Shopmium
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