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Hairco Australia Reviews 

3,445
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 384 reviews, reviewers overwhelmingly had a great experience with this company. Everyday consumers and salon owners truly love the extensive range of professional hair and beauty products, noting that items are consistently available and extremely budget-friendly. Buyers also appreciate the exceptionally fast shipping, helpful online ordering process, regular status updates, and how securely everything is packaged for safe arrival. Some reviewers were not happy with unexpected delivery delays, slow fulfillment times for pre-orders, or issues regarding express shipping refunds. A few consumers additionally experienced frustrating communication breakdowns and unresponsiveness when attempting to resolve faulty product returns or refund concerns.

What people talk about most

Product

Clients share positive opinions on product quality, praising the excellent materials, reasonable prices, and... See more

Delivery service

Customers report positive experiences with delivery service, frequently highlighting fast and prompt shipping... See more

Price

Users describe widespread satisfaction with the pricing, highlighting competitive rates, amazing sales, and... See more

Service

Reviewers highlight positive aspects of service, consistently noting that experiences are great, prompt, and... See more

Order

People report high satisfaction with the online ordering process, highlighting fast delivery and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery. Excellent product for grey blending without staining or leaving demarcation. Washes out after 10-20 washes depending on colour. Takes the white regrowth to a toned down translucent wh... See more

Rated 5 out of 5 stars

Gave me 2 Davroe treatments with first order and also gave me a code for 10% off next purchase. Very good customer service and communication. Items delivered promptly. Click and collect is taking a... See more

Rated 5 out of 5 stars

The generous gift of 2 packets of Davroe lux hair mask, prompt and personalised customer service, the prompt email response when my discount code didn’t work, they responded & gave me a new code. I ap... See more

Rated 5 out of 5 stars

Well known product I know and trust at an excellent price. I received regular status updates on my order and received it sooner than expected. Interstate in a week. I would highly recommend.



Company details

  1. #2 of 6 best companies in Hair Product Store

Written by the company

Hairco Australia | Leading Experts in Professional Haircare, Tools & Colour Established in 2005, Hairco is a family-owned Australian business with over 20 years of experience in supplying premium haircare, professional styling tools, and high-performance colour solutions to both trade professionals and retail customers. Hairco brings together a curated mix of exclusive and globally recognised brands, delivering innovation, quality, and performance at every level. We are proud to hold exclusive distribution across Australia and New Zealand for brands including AG Care, JRL, Manic Panic, Reuzel, Oli G, and Canamo, alongside our own brand, Iconic. Our extensive range also features some of the most searched and in-demand global brands such as Dyson, Wahl, BaBylissPRO, Schwarzkopf, L'Oréal Professionnel, Olaplex, and more - giving customers access to the latest in professional haircare, barbering, and salon innovation. From professional hair colour and treatments to clippers, trimmers, styling tools, and salon essentials, Hairco is a true one-stop destination for everything hair and grooming. We proudly support a strong network of salon and barber trade customers, offering competitive pricing, exclusive trade access, and industry-leading service - including our price match promise. With national distribution and fast delivery across Australia, plus retail locations in Sunshine and Hoppers Crossing, customers can shop in-store or online 24/7. Enjoy flexible payment options, including Buy Now, Pay Later, Click & Collect at our Hoppers Crossing location, and free shipping on eligible orders. Hairco - trusted by professionals, chosen by all.

Hairco Hair & Beauty Supplies

Written by the company

Hairco Hair & Beauty Supplies are a family owned business, established in 2005. We are a one stop shop for all things hair & beauty! Professional products such as hair colours, as well as all your shampoo, conditioner and hair treatment needs. With two locations in Victoria and an online store, we are here to make your shopping experience hassle-free!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(3,445)

372 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery , easy to order on line, and what I purchased was $13 cheaper than priceline , I bought 6 of the same product from Hair Co so I saved $78 that's a huge saving, and Hair Co has the stock at least! Very happy, and will be spreading a positive word about Hair Co. X

10 February 2026
Rated 1 out of 5 stars

BEWARE this company treats customers…

BEWARE this company treats customers extremely unfairly and ignores genuine concerns with faulty products. I bought a Karma Springvale shampoo unit a few weeks ago and from the moment it was installed I have been experiencing a mountain of problems with it including leaks. When i asked for a refund due to the product being faulty, both Karma and Hairco have refused and are now ignoring my emails forcing me to take the matter to magistrates. Extremely distressing. Absolutely disgraceful customer service.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I was looking for a product that I could no longer find in the shops and I came accross this site so glad I did.
Great prices and fast shipping.

5 February 2026

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