Shopandscan Reviews 

439
•
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating the simple interface for logging daily purchases and household shopping. Many users also appreciate the rewards system, noting that points accumulate quickly and can be exchanged for useful high street vouchers. Some reviewers were not happy with the customer service and technical support when problems occurred. People frequently mentioned difficulties with missing points, rewards not increasing, and outdated software that caused scanning issues. Others reported that their emails and requests for help went completely unanswered or were simply met with automated replies.

What people talk about most

Customer service

Reviewers highlight negative aspects of customer service, expressing deep frustration over prolonged radio... See more

User experience

People report ambiguous experiences with user experience, as many reviewers find the system simple, quick,... See more

Application

Clients share ambiguous opinions on application, with some consumers praising the fast rewards and easy... See more

Value for money

Reviewers express mixed feelings about value for money, as many consumers find the rewards generous, easy to... See more

Product

Customers consistently note mixed experiences with product features and hardware reliability. While many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Used to love taking part in Shop and Scan and liked the vouchers and I found the feedback we receive (newsletters etc) interesting but since upgrading to Windows 11 I have not been able to transmit.... See more

Company replied

Rated 3 out of 5 stars

Been doing it for years. Lap top broke, got a new one. Can't do shop and scan anymore. Reason, you have to have windows 10

Company replied

Rated 3 out of 5 stars

i have just discovered that this company was part of Kantar and wpp the big owners have now transferred this to one of their sub companies called numerator and this company is being sold off. If that... See more

Company replied

Rated 4 out of 5 stars

It is a bit hard to use and definitely can be more user friendly but it does reward you for doing something very simple. Still very easy money I would say.

Company replied


Company details


Contact info

3.1

Average

TrustScore 3 out of 5

439 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(439)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been doing shopandscan for 10 years…

I have been doing shopandscan for nearly ten years now, very easy to do. As I unpack my grocery's after shopping I simply scan the barcodes with a clicker provided by 'shopandscan'. Once a week I connect the clicker to a USB port on my desktop and download the information. For this I receive points 1100 points, I also scan my till receipts and receive another 500 points, this equates to £1.60 in rewards. Once I have 10,000 points (£10) I redeem my points in exchange for an Amazon voucher. I also answer questionnaires when available and receive extra points. I get an invite to fill in a Food Dairy a few times a year, for each week I receive £10 worth of points. Very simple to do the tasks and the rewards add up for me to over £100 a year, this is a great help to buying Christmas presents. I would recommend anyone who wants to make a little extra on the side to sign up with 'shopandscan' Works well for me.

28 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your review.

We are glad to hear that you enjoy taking part in our research, surveys and all sub-panels for over a decade. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

Interesting and Rewarding

I have been a Panel Member for over 30 years. The surveys and food diaries are interesting to complete and the technology has improved so much that it is very easy and the Team are always super quick to answer queries and deal with any problems.
I save my points and it is amazing how quick they mount up and you can treat yourself or your family to something special.

28 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your review.

We are glad to hear that you enjoy taking part in our research for over 30 years. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

BDo try it!!…

Been members for years always a bit of fun and use our rewards for buying Xmas prsents

28 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your 5-star review.

It is good to know that you are enjoying the task and rewards. We really appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

Quick and easy…

Its easy to scan your items as you put them away and only takes a few minutes each week to submit the reciepts. Its amazing how quickly the points add up and you can treat yourself to something nice

28 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your 5-star review.

We really appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

I have been lucky enough to be a panel…great System

I have been lucky enough to be a panel member for several years and enjoy the weekly, easy to do, transmission of my shopping trips. For the short time it takes to do,you are handsomely rewarded witb a generous points system which helps me greatly with our family Birthday Presents as i redeem them for vouchers for Next H & M etc and Amazon,Pizza express etc.Being an OAP this is a godsend.Hope to have many more happy years with ShopandScan. :)

28 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your review.

We are glad to hear that you are enjoying the task for several years. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

I have been a member of shop and scan…

I have been a member of shop and scan for quite a few years now i find it fun to do and so easy to scan your shopping barcodes and you are rewarded with points that you can turn into vouchers for various shops or attractions. A little work for big rewards

28 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your review.

We are glad to hear that you are enjoying the task for many years. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

We've been using Shopandscan for…

We've been using Shopandscan for several years. They provide you with a little handheld scanner and you scan your shopping and upload to their website along with a photo or scan of the till receipts once a week. Then, a few days later you receive points; 1100 for scanning your shopping and 500 for the till receipts. When you have enough points, these can be redeemed for things like Amazon or Argos vouchers. 10,000 points will give you a £10 voucher. If you upload every week this works out at just over £80 of vouchers a year for an additional couple of minutes work when putting the shopping away.

28 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you for your 5-star review.

It is good to know that you are enjoying the task and rewards for several years. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

Great rewards for little effort

Great rewards for little effort. No sales, no gimmicks, straightforward and easy to do. Simply scan, submit once a week and watch the rewards build up. I save mine for Christmas and e-vouchers to use towards my online spend.

28 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your review.

It is good to know that you are enjoying the task and rewards. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

Little and often

For many years my wife & I have enjoyed taking part in Shopandscan. They give you a hand held scanner to use to scan the barcodes on your weekly shopping which via an app are down loaded once a week.
For this work a generous point system is paid which can be redeemed against goods or vouchers. (we choose Amazon vouches for eg)
A little work that adds up to a lot, & is good fun to take part in.
More points are earnt through recording meals bought, either take aways or from a reastaurent/pub. Answering interesting questionares, and recording the cost of petrol/diesel purchased all are rewarded by what we regard as an enjoyable bit of work that adds up throughout the year.
We regard ourselves fortunate to have been involved with Shopandscan over so many years.

28 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you for your 5-star review.

It is great that you enjoy taking part in our research, surveys and all sub-panels. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

I love being part of this panel helping…

I love being part of this panel helping to shape the future of peoples buying habits. I enjoy scanning my shopping every time I shop and it helps to spot any mistakes too. I earn points towards vouchers which help to buy little extras at Christmas time etc

27 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your review.

We are glad to know that you enjoy taking part in our research and love our rewards. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

Great site and good rewards

I have been using Shop and Scan for many years. If you include your weeks' shopping, petrol and questionnaires, over a year the rewards mount up. I always use mine on Amazon but there are many choices. Highly recommended.

27 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your review and recommendation.

It is good to know that you are enjoying the task and rewards. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

I have been a member for over 20 years…

I have been a member for over 20 years and still enjoy the whole experience

27 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your review.

We are glad to hear that you enjoy taking part in our research for over 20 years. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

I have been a member of shop and scan…15+ years

I have been a member of shop and scan for about 15 + years now I would recommend it to anyone its fun you get quizes and surveys to earn extra points and can spend your points in lots of different places

27 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your review and recommendation.

We are glad to hear that you enjoy taking part in our research for over 15 years. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

fabulous experience to review food…

fabulous experience to review food purchases and bargains

27 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your 5-star review.

We really appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

Shop and scan

I have used shop and scan for many years and enjoy the rewards given. It doesn’t take long to scan the barcodes whilst putting away my shopping.

27 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you for 5-star review.

We are glad to hear that you are enjoying the task for many years. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

I’ve been with ShopandScan for a long…

I’ve been with ShopandScan for a long time now it’s so easy to scan your shopping every week the rewards are great and cover a range of things you can use them on

27 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your review.

We are glad to hear that you are enjoying the task for many years. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

I have been a member for about 12 years…

I have been a member for about 12 years its a great way to help market research and earn rewards via vouchers. The scanner is very easy to use and upload the data everyweek.

27 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you for your 5-star review.

We are glad to hear that you enjoy taking part in our research for over 12 years. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

ShopandScan

I've been them for ages and also I could invite my friends to joint to ShopandScan.
Great rewards, easy to claim.

27 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your review and recommendation.

We are glad to hear that you enjoy taking part in our research. We really appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 4 out of 5 stars

Love doing the scanning every week

Love doing the scanning every week. Makes me feel like an employer doing a job

27 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you for your review and feedback.

We really appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

Rated 5 out of 5 stars

This is really good

This is really good. All you need to do is scan your items and you get good rewards. Really helps with all the Christmas gifts. Big help in December.

27 July 2022
Unprompted review
Shopandscan logo

Reply from Shopandscan

Thank you so much for your review.

It is good to know that you are enjoying the task and rewards. We truly appreciate you taking the time to share your experience with us.

Kind regards,
ShopandScan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look