Shoes International Reviews 

733
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My daughter wanted the black patent doc martin lyric flatform style shoes for school, but we couldn't find them in the shops in a size 5. We stumbled upon shoes international while searching online... See more

Rated 4 out of 5 stars

As the shoes I ordered were not available I telephone the helpline, the lady I spoke to offered me an alternative colour, which I excepted. Also the half sizes make all the difference as I have an inb... See more

Rated 5 out of 5 stars

Shoes International have always been most helpful with any queries and promptly respond to ensure customer satisfaction. Have searched all over but Shoes International still maintain best value fo... See more

Rated 5 out of 5 stars

I've bought several pairs of Waldlaufer shoes from Shoes International. All have been at a good price, packaged well and delivered very quickly. Will definitely buy from this company again. Also if... See more

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4.8

Excellent

TrustScore 5 out of 5

733 reviews

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4.8

All reviews

(733)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Full Marks! Could not have expected better!

I accidentally discovered them looking for a pair of shoes online. Not only they beat other vendors by a distance on price, their customer service was exceptionally accessible, polite and responsive. I requested them to ship the pair the same day to arrive by the next. This is exactly what happened! The pair was with me in 24 hours! The box and the pair of shoes were undamaged and unscratched. No markings no anomaly, just how a brand new untouched pair should be! I will definitely look to buy my next pair from them. Very Impressed and Highly Recommended!

20 July 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

I have bought shoes from Shoes International 2 years ago and have contacted them now as was looking for the same pair of shoes. I was amazed by the level of the customer service they provide. They went an extra mile and contacted the manufacture on my behalf. Unfortunately the shoes were discontinued but I have such a great feeling after communication with Lynne from Shoes International. I am very grateful for all time she has spent to assist me.

14 September 2017
Unprompted review
Rated 1 out of 5 stars

this is my first order with this …

this is my first order with this company and so far I'm not impressed as clicking on their link, or signing in, says it is not safe to use...so am unsure as how to track this order. given 1* so far as am waiting , thankfully I use PayPal, so if I have not heard anything by next week then i can claim money back...never use your card!

12 April 2017
Unprompted review
Shoes International logo

Reply from Shoes International

Hi Claire

I am sorry to hear about the problems you have experienced. I have personally been through all of the emails we have sent to you and the web pages they link to. I cannot find any evidence of unsafe or insecure web pages. However, I have also asked our developers to check through too. Please be assured that all of our web pages are delivered encrypted, and we use the highly respected web payments company SagePay for our credit card processing.

I will email you separately regarding this issue. I hope we can ask you to return with an improved opinion of our site once your footwear has arrived.

Kind Regards

Mike Small
Pediwear

Rated 5 out of 5 stars

Friendly, reliable company

This is the second time that I have bought sandals from shoes international. It is a friendly and efficient company to buy from on line. There is also something really nice about receiving a parcel wrapped in brown paper. I have no hesitation in recommending them and will buy from them again.

13 August 2016
Unprompted review
Rated 5 out of 5 stars

Great choice and great service

I've bought several pairs of Waldlaufer shoes from Shoes International. All have been at a good price, packaged well and delivered very quickly. Will definitely buy from this company again. Also if you need to wear full orthotics as I do, Waldlaufer shoes are really good as they have removable insoles and are deeper than most brands.

20 November 2013
Unprompted review
Rated 5 out of 5 stars

Reliable

They sell very good shoes significantly cheaper compared to stores

22 October 2013
Unprompted review
Rated 5 out of 5 stars

Will highly recommend this company!

I ordered a pair of shoes that are so hard to find, I've had so many compliments on my old pair, but they were beginning to look worse for the wear. Thankfully they were able to find my shoes and I now have a beautiful new pair of my favorite shoes! Thank you!

22 October 2013
Unprompted review
Rated 5 out of 5 stars

good service

Ordered a pair of shoes. Was given the price promise offer. They arrived on time hassle free.

21 October 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fast delivery, cheapest price at the time for the colour I wanted, personal service - would definitely recommend. Purchased Dr Martens Gayle boots.

18 October 2013
Unprompted review
Rated 5 out of 5 stars

Great Company, Great Service

Fantastic service offered by Shoes International. Not only a terrific stock of good brands but very good prices as well. Free delivery makes a lot of difference too, keep up the great work!!!

18 October 2013
Unprompted review
Rated 2 out of 5 stars

Didnt like the fact that you have to pay so much for returns - it's not a good policy when I could have ordered from my catalogue with free returns.

As I said after ordering a pair of slippers for an elderly gentleman in a residential home, so obviously he cant get out and about to try before buying, I found it not only very expensive but also very inconvenient to send the parcel back through the post - I didnt know that they were not going to be a suitable fit so it was not a pleasant shopping experience and would hesitate to use the company again I am afraid. The returns cost more that a 1/4 of the whole cost of the slippers.

17 October 2013
Unprompted review
Rated 5 out of 5 stars

bootiful service!

I have never used or heard of this website before but will not only use it again but definitely pass on what a brilliant service I received from start to finish.

16 October 2013
Unprompted review
Rated 5 out of 5 stars

Easy

Quick delivery, well packaged . All round very happy with whole transaction

16 October 2013
Unprompted review

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