Shipbymail Reviews 

I found a jacket from a company from america that I really wanted. It was sold out in my size. I found ship by mail and checked if they had the jacket in canada and they did. I was very happy. I repeated the same process a few times with other items.

Better than averages postal services

Fast and hassle free order, finally got the item I have yearned for so long, which, if not for ShipByMail, would otherwise not have been possible, thank you so much! Should the need arise, I would most definitely use their services again, thus best recommendations to anyone considering it!

fast, great support.

It’s my first time to shop to Hong Kong via ShipByMail. Nice experience. Efficient.

I live in South America Guyana which is a far distance away from Canada of course. I was desperately looking for a way to have a order placed for an item that is only sold in Canada . I stumbled upon ship bymail coming down to the end of 2024. I thank God I found you guys. Because of this service I'm able to get my package in a good condition and also something I've ordered. I also enjoy the fact that you guys have this thing where you can send a image of the package as one of your service. I don't mind paying the fee for it because I don't mind supporting.

I got my package yesterday and just opened it. It had a nice thank you card and a persons name EMMA . Tell Emma I say thank you 😄. The item was also in a great condition.
I won't be doing my shopping anywhere else definitely not anytime soon.

With best regards,
Isaiah K.

I recently used ShipByMail Mexico to ship a package to Canada, and while the service itself was functional, there are some concerning practices that future customers should be aware of.

First, the company inflated the weight of my package. They claimed it weighed 1.4 kg or so, but when I received the parcel, the shipping label itself listed 1 kg, and upon weighing it myself, the actual weight was only 0.3 kg. Since their shipping fees are based on weight and dimensions, this inflated measurement led to me paying much higher shipping costs than necessary. The frustrating thing is you have no other option because they already have your package with them.

Second, despite providing accurate receipts to them, they overstated the value of the items inside my parcel, which caused me to pay extra duty fees. This was frustrating, as I had already supplied the correct information, but they ignored it, resulting in additional and avoidable expenses for me.

I understand that businesses need to make a profit, but these inaccurate practices directly increased my costs, in TOTAL I paid 3X what I was expecting to pay and I say this because I use parcel forwarding services a lot. I’m not saying you shouldn’t use their services—my package did arrive—but I strongly advise future customers to be cautious, verify all measurements and values, and be prepared for potential extra charges.

Transparency matters, and I hope the company takes steps to address these issues for better customer trust in the future.

I love this company! I never have to worry about my package when I order from Canada. These guys are fast and professional-shop away and let them handle the rest! Thank you again!

I will gladly use Ship By Mail again. The service allowed me to order an item that was only available from a Canadian company that doesn't ship to the U.S. I wish they would expand to other countries.

ShipByMail was recommended to me and is excellent. Simple to sign up for, easy to use, extremely helpful customer support, and parcels arrived quickly and in perfect condition. Highly recommend using this wonderful service. Thank you ShipByMail.

Great reliable service, thank you : )

Very friendly and courteous to deal with. Prompt responses during communication. Fair and affordable prices. The website format is so simple and easy to use and understand. I have in previous years used half dozen or more forwarding services globally and this has been the most pleasant experience in doing so, from setting up getting started to tracking my package no confusion no questions no inconveniences. I would give 7 stars if I could.
Thank you ☆☆☆☆☆☆☆

I recently used Ship by Mail’s Buy4Me service to purchase and ship an item from Canada to Spain, and I must say the experience was absolutely outstanding! They handled everything with such care and professionalism—from making the purchase on my behalf to ensuring the package was perfectly prepared and shipped smoothly.

The process was seamless, and every detail was handled impeccably. I could truly feel the attention and care they put into preparing my parcel. It arrived in perfect condition, and I couldn’t be happier. This is, by far, the best solution for anyone looking to buy something in Canada hassle-free.

I highly recommend Ship by Mail to anyone in need of a reliable service—they make the entire process smooth, efficient, and stress-free. I will definitely be using them again in the future! Thank you so much for your exceptional service and dedication. Truly lovely.

This service worked well to get a package shipped to me in the USA from a Canadian vendor that only ships to Canada.
I'll be using Shipbymail again soon for another item I have coming.
The service is a little on the pricey side, and communication with customer service could be a little better, other than that, no complaints.

Recommended!

A+ service. Items received fast at reasonable rates. Zero issues. Only complaint is I wish they allowed shipping from the UK too

Very happy. Communication was great. Parcel was processed quickly and arrived quickly. It was my first time using them and I was super happy.

My experience was amazing. You can track every order. They also email you when they receive your package. Highly recommended.

Super-fast consolidation and excellent safe packing by Emma (thank you!) Made it from Canada to UK in 4 days. There was an issue with Parcelforce in the UK (they claim they tried to deliver but didn't leave a card) but Shipbymail customer services responded quickly to help and I found the parcel soon after. Definitely recommend Shipbymail for your forwarding needs.

I’m in the U.S. The new iPhone 16 here is all dual eSIMs. I need one with one eSIM and the other micro SIM which is available in Canada. I ordered one from Apple Store in Canada , delivered to ShipByMail and then ShipByMail shipped it to me in the U.S. The whole process was simple/smooth. I received it in 6 days including a weekend after placing the order in Apple Store online.

Efficient and responsive