Shinjiru Offshore Hosting Reviews 

255
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the excellent customer service and prompt responses received. Many appreciate the quick and helpful support, often resolving issues rapidly through live chat or ticket systems. Reviewers consistently mention the reliability and instant assistance provided. However, some customers noted significant issues with service reliability and website performance, including prolonged downtime and slow processes. People also reported difficulties accessing their accounts and a decline in response times. A few encountered unhelpful support interactions, and concerns were raised about resource usage or problematic content on hosted domains.

What people talk about most

Customer service

Clients share positive opinions on customer service, with many reviewers consistently praising the excellent... See more

Service

Users describe ambiguous interactions with service, with some customers praising the highly secure hosting... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and prompt... See more

Website

Customers consistently note negative experiences with website functionality, with many reporting their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've never had an Issue with Shinjuru and always found them to be polite and helpful. I would have gone to 5 stars but lately they've dropped off a little on their responses on Microsoft Teams. They u... See more

Company replied

Rated 4 out of 5 stars

Never had any issues with them and they've always responded pretty quickly to my messages. I've never used anyone else so I can't really compare them. Saying that, this is the first time I've waited 1... See more

Rated 5 out of 5 stars

I had a server issue with a dedicated server. I got on live support with a very friendly person named Feeqz. My issue was fixed in minutes. I have never had quicker support and I have 4 servers wit... See more

Rated 5 out of 5 stars

Shinjiru always helped me in live chat and fix my hosting issues. Always recommend this hosting.


Company details

  1. Web Hosting Company

Information provided by various external sources

Shinjiru makes it our mission to protect privacy, a fundamental human right. We have been providing offshore web hosting and anonymous web hosting services since year 2000. We are one of the most experienced offshore web hosting companies in the world with 8 offshore locations, own Anti-DDoS Attack network, thousands of dedicated servers, IP addresses, ICANN appointed .com domain registrar and in-house technical support working 24/7 to monitor all your web services. We provision, protect and secure your offshore web hosting needs. We have offshore VPS hosting, private email hosting, bitcoin hosting and all the tools you need to secure your identity. Sign up your web services with Shinjiru today!


Contact info

3.2

Average

TrustScore 3 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(255)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Been with Shinjiru for more than 10…

Been with Shinjiru for more than 10 years.
Price, performance and support are truly a class apart.

I've never seen such a prompt and friendly customer service anywhere else. They are even ready to go beyond what you expect to meet your requirements.

2 April 2021
Unprompted review
Rated 1 out of 5 stars

Not a serious hosting

Feels like they force me to buy dedicated ip, cause they change it often, Not normal. Tried to get a refund but no luck there. Refund is not easy to get from theese hosting-cowboys.

Shinjiru offshore hosting is not a serious neither a secure hosting.Seems like mo protection against ddos attacks.

30 March 2021
Unprompted review
Rated 5 out of 5 stars

Awesome service and support

Awesome service and support , I've had many quesitons about VPS and website hosting as I am new. They helped me with everything on their live chat , they answer really quickly

5 February 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Support

I am a first time user and had some issues with my domain I am very glad with the awesome customer support in resolving my issue. I must say it is wonderful

c.d

3 February 2021
Unprompted review
Rated 5 out of 5 stars

2 Years

Have been Using The service since last 2 years now and never been more satisfied with an host ( specially an Off Shore Host ) .
Skype Support Adds a Cheery on the Cake , which you do not see in other Off Shore Hosting !!
i have used Shared , strong both , dedicated services according to my project needs and have been sure abt this every time !!
Their Support is Wonderful ( Which we actually don't see in Offshore hosts these days ) And uptime is great as well .. Definitely a High Recommendation !!

3 February 2021
Unprompted review
Rated 5 out of 5 stars

Monday to sunday...

Monday to sunday...

Shinjiru is always there ready to help.
If you have issue with domain? You have issue with VPS you are new?

This is no problem. You just need contact support and they are very knowledgeable in all subjects, no pushy sales and superb with all subject.

You really cannot go wrong with this host, they also have good protection and plenty offshore options.

Uptime has always been constant, no problems with attacks. Speed is fast.

You have come to the right place for the best host.

We love Shinjiru!

Philip

31 January 2021
Unprompted review
Rated 5 out of 5 stars

Great technical support

Wow, I have a Shared-Hosting and VPS with Shinjiru. 100% uptime and quality of technical team hands on with the issues.

Skype150 is a great platform to resolve technical issues and the system flow in the ticketing system as well.

Kuddos! Great support by Mr Faiq and Mr Hashvin.

31 January 2021
Unprompted review
Rated 4 out of 5 stars

I just like it when i see something…

I just like it when i see something good, when we talk about hosting. Shinjiru's services have being on top level most especially their customer service are great, they are just ready to help you out at anytime that is 10/10 for me.

31 January 2021
Unprompted review

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