Sherwoodsmotorgroup Reviews 

164
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We visited sherwoods Sunderland on Monday, Trevor Willey was so helpful. There was no pressure put on us which worked for us. We chose a car & picked it up today, Trevor was great he is a credit... See more

Rated 4 out of 5 stars

Sales Manager was excellent, comprehensive and professional. Allayed any anxieties I had. Explanation in more detail of controls would have helped as watching You Tube is fine, but figuring out wi... See more

Rated 5 out of 5 stars

To the manager. I'd just like to thank Waye Chapman. Absolutely fantastic customer service.. Nothing too much trouble.. Everything sorted with soo much ease....wonderful service.. He was soooo helpful... See more

Rated 5 out of 5 stars

My experience at Sherwoods Peugeot Durham was great from start to finish. Alan was helpful and attentive, but never made me feel pressured. He listened to my budget and what I was looking for, and mad... See more

4.1

Great

TrustScore 4 out of 5

164 reviews

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4.1

All reviews

(164)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good Customer Service and an Extended Warranty

Recently bought a used Suzuki from Sherwoods Suzuki Fiat and Abarth, Gateshead. The car I bought was for sale at an attractive price and the sales representative, Mark Ridley, took the time to answer my many questions both about the car and the deal on offer. He was also able to offer a Service Plan at an attractive price which had the added benefit of automatic warranty renewal. Only four stars as pre-delivery valeting of car could have been better but would certainly consider Sherwoods again when looking for either a new or used vehicle.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

A Brilliant Experience!

"My experience at Sherwoods Suzuki Fiat and Abarth Gateshead was brilliant! I found exactly the car I was looking for at a great price. Trade in was agreed at the amount I was looking for and I was able to collect the car 2 days later. All staff were friendly, approachable and professional and I would happily use Sherwoods again. "

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Well done Phil

Very informative, patient helpful and apart from only having one key I have no complaints about Phil's service.
I called him in about some small problem and he sorted it out very quickly

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Had a very easy time purchasing my car…

Had a very easy time purchasing my car from Sherwoods, it was a long drive, (3.5hours) the car was presented immaculately, a coffee and an introduction and a full rundown from Dean Foster, made the sale complete, would definitely recommend Sherwoods motor group

23 January 2025
Unprompted review
Rated 4 out of 5 stars

Excellent service, controls explanation would be better.

Sales Manager was excellent, comprehensive and professional. Allayed any anxieties I had.

Explanation in more detail of controls would have helped as watching You Tube is fine, but figuring out windscreen wipers in the rain isn't. Puncture kit was abysmal, white sealant mostly burst out of top of canister and poured down the road, not tyre. Sealant was fully in properly and couldn't be removed so unaware of what issue was, but I need another!

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Top marks for a top dealership

I'd recommend Sherwoods Peugeot Durham to a friend because they were extremely helpful knowledgeable and the car is mint condition. Alan was my dealer and he was fantastic.

17 January 2025
Unprompted review

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