Shaw Austin Reviews 24

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have employed the services of Shaw Austin since opening the business which is now over 25 years, for all our accounting and payroll requirements. The whole team are both friendly and profess... See more

Company replied

Rated 5 out of 5 stars

It is always been my pleasure going to Shaw Austin Accountants, Chester. Everyone there is wanting you to have the best experience with your bookwork. I am not really into computers or technology in... See more

Company replied

Rated 5 out of 5 stars

We have used Shaw Austin for our accounting and payroll needs since our business was established back in 2005. They have constantly provided us with a First Class service, providing help and guidance... See more

Company replied

Rated 5 out of 5 stars

I’ve been a client of Shaw Austin for more than 25 years, and their service has been consistently outstanding. In addition to handling my accounting needs, their Payroll service removes all the stress... See more

Company replied

Company details

  1. Accountant

Written by the company

Established in January 1995, we have become one of the leading independent accountancy practices in our area, and we work closely with all our clients and integrate ourselves within their businesses. It is our belief that for you to get the maximum benefit from your accountant, they should feel like an extended team member or part of the family.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

Been supporting our business for 25 years and counting!

We have employed the services of Shaw Austin since opening the business which is now over 25 years, for all our accounting and payroll requirements.

The whole team are both friendly and professional.

Queries are dealt with promptly and they also are happy to simplify jargon when needed.

We would not hesitate to recommend them to all businesses.

24 April 2026
Unprompted review
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Reply from Shaw Austin

Thank you so much for leaving such lovely feedback Deborah!

Rated 5 out of 5 stars

Go there with confidence!

It is always been my pleasure going to Shaw Austin Accountants, Chester. Everyone there is wanting you to have the best experience with your bookwork. I am not really into computers or technology in general. However, I do get confidence when they explain everything to me; plus all the new things that are going on in the 'book working world'. Without them I would be at a total loss!
My business is my main focus and I like everything done correctly. Mathematics was never my strong point. I have always felt welcome and in control with what I want to achieve; they help me to accomplish these goals. I have known this company for 13 years now and would never use anyone else. Whatever you need for your bookwork/ technology they have all the solutions. Excellent, professional service every time and great advice. You will not be disappointed.

7 April 2026
Unprompted review
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Reply from Shaw Austin

Thank you so much for leaving such a wonderful review Adele!

Rated 5 out of 5 stars

A Trusted Partner for 25+ Years: Five-Star Service from Shaw Austin

I’ve been a client of Shaw Austin for more than 25 years, and their service has been consistently outstanding. In addition to handling my accounting needs, their Payroll service removes all the stress of wage compliance. The team is always professional, efficient, and genuinely approachable. In business, it’s essential to have accountants you can trust and depend on—and for me, Shaw Austin delivers on every level. I highly recommend them and would gladly award a full five stars.

3 December 2025
Unprompted review
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Reply from Shaw Austin

Thank you so much for leaving such a wonderful review Barry, it really is appreciated.

Rated 5 out of 5 stars

Excellent servicefor SME's

Shaw Austin have been with RBW Systems since its inception in 2016 and provide a full range of services for an SME. Cannot fault the quality of the service and would thoroughly recommend them to any SME.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Been with Shaw Austin since I started…

Been with Shaw Austin since I started in business and have found them excellent, always on the end of the phone if you need them

A & Y Jenkins Ltd

6 February 2025
Unprompted review
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Reply from Shaw Austin

Thanks for taking the time to leave a review, we appreciate your feedback!

Rated 5 out of 5 stars

Shaw Austin Excellent Service

Shaw Austin provided an excellent service completing my tax return. Very impressed with their work.

4 February 2025
Unprompted review
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Reply from Shaw Austin

Thanks for taking the time to leave such kind feedback Graeme!

Rated 5 out of 5 stars

Excellent services for our small business

Since setting up our small, limited liability company 9 years ago, Shaw Austin has provided us with thoroughly professional and detailed chartered accountancy services at a competitive fee for both our business and tax affairs. David and his team are very friendly, approachable and always readily available to patiently answer our queries and provide helpful advice no matter how basic. We are guided through the annual deadlines with timely reminders, David understands our business and is always well prepared for our annual review meetings. We have also appreciated their proactive advice to help us optimise our liabilities. Highly recommend.

10 December 2024
Unprompted review
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Reply from Shaw Austin

Thank you for taking the time to leave such a kind and detailed review!

Rated 5 out of 5 stars

Excellent service

Efficient, friendly and proactive. I have every confidence in their service.

10 January 2025
Unprompted review
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Reply from Shaw Austin

Thanks for taking the time to leave such a positive review!

Rated 5 out of 5 stars

First Class Service!

We have used Shaw Austin for our accounting and payroll needs since our business was established back in 2005. They have constantly provided us with a First Class service, providing help and guidance when needed. What I most like is that they do not make you feel stupid when you ask a question that may be a complex one for me, but a simple issue for them! I would not hesitate to recommend their services.

23 October 2024
Unprompted review
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Reply from Shaw Austin

Thanks for your review Adrian!

Rated 5 out of 5 stars

The friendly professionals

We have used Shaw Austin for 15 years since first setting up our business, and they have supported us perfectly, with help and advice getting started and developing the business, and looking after our accounts and tax affairs without any hassle. I can certainly recommend them as the friendly professionals.

21 August 2024
Unprompted review
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Reply from Shaw Austin

Thank you John, we really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

I have been with Shaw Austin since 1995…

I have been with Shaw Austin since 1995 and traded as both Ltd Company Director and sole trader. Their service has always been excellent and personal to my needs.
Andy Howie - Space2think Coaching

1 August 2024
Unprompted review
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Reply from Shaw Austin

Thank you so much Andy!

Rated 5 out of 5 stars

Very satisfied client.

I have been with Shaw Austin for more than several years and their service has always been excellent. All their staff are friendly and approachable, their work is of the highest quality and I would not hesitate in recommending Shaw Austin to anyone.

16 July 2024
Unprompted review
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Reply from Shaw Austin

Thank you so much for your review! We really appreciate you taking the time to leave one for us!

Rated 5 out of 5 stars

Exceptional and friendly service at competitive rates

Shaw Austin have been my business and personal tax accountants for over 2 years and I would not dream of changing. David Shaw who deals with my corporation tax is very friendly and approachable and nothing is too much trouble. His advice and assistance regarding issues both large and small is second to none. Jane who deals with my personal tax is equally as efficient, friendly and helpful, together with the rest of the team, especially Liz and Sarah. Overall an exceptional, friendly service at very reasonable rates. I cannot recommend this company highly enough.

31 May 2024
Unprompted review
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Reply from Shaw Austin

Thank you so much for taking the time to leave such a kind review Michele!

Rated 5 out of 5 stars

5* service

I have been with Shaw Austin for 30 yrs ( since they opened ), from taxation to payroll, I can highly recommend them. Always prompt, professional and approachable, thank you team Shaw Austin

20 May 2024
Unprompted review
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Reply from Shaw Austin

Thank you so much for your kind review!

Rated 5 out of 5 stars

The Staff Make This a Great Accountancy

Best staff ever. Always polite and pleasant when you call and great communication. Very reliable and efficient. I would definitely recommend David and his team. Great accountants.

30 April 2024
Unprompted review
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Reply from Shaw Austin

Thank you so much for taking the time to leave such a kind review Mark!

Rated 5 out of 5 stars

Very approachable

Very approachable, timely and pleasure to work with.

9 February 2024
Unprompted review
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Reply from Shaw Austin

Thank you for taking the time to leave this 5star review!

Rated 5 out of 5 stars

Fantastic service

Shaw Austin have overseen my business's finances for years and have always been reliable, helpful and made themselves available when needed.
Would highly recommend them.

22 December 2023
Unprompted review
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Reply from Shaw Austin

Thank you for taking the time to leave such a kind review!

Rated 5 out of 5 stars

Very helpful

Very helpful , good communication

26 October 2023
Unprompted review
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Reply from Shaw Austin

Thank you for taking the time to leave this 5star review!

Rated 5 out of 5 stars

The team at shaw Austin are very…

The team at shaw Austin are very attentive. Always on hand for any queries & questions. They work well with us to create better working practices that make the business easier. They are friendly and approachable.

21 June 2023
Unprompted review
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Reply from Shaw Austin

Thank you for taking the time to leave such a great review!

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