sharperedges Reviews 

77
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I’m just starting out with dog grooming and after some research I decided to order the Viola 6.5"set of 4 in gold and I’m really impressed! First of all I only ordered them yesterday afternoon and the... See more

Rated 5 out of 5 stars

Ian's scissors are truly phenomenal, he brought the original "fluffer" into the grooming world which is an absolute GAME CHANGER to every groomer who buys it, every single scissor I've bought off him... See more

Rated 5 out of 5 stars

I purchased three pairs of scissors from Ian, absolutely fantastic quality.. I’ll definitely be buying more!! I’ve also used Ians sharpening service and again, won’t be going anywhere else ! Ian ans... See more

Rated 5 out of 5 stars

Third time I’ve ordered from these guys. Super quick delivery, absolutely first class quality products. Trialling their clipper blades, if they are anything like their scissors, I won’t be using any o... See more

Company replied

Company details

  1. Pet Groomer

Written by the company

As truspilot keeps removing this ill post again. We are in no way assoicated with this page. Trustpilot are a nightmare to deal with, they will not remove my profile and them change post and comments when they feel like it then block me out when i complain about it. Any review on this platform Is not recognised by us.


Contact info

4.2

Great

TrustScore 4 out of 5

77 reviews

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No recent history of asking for reviews

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4.2

All reviews

(77)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Great! 😊

I’m just starting out with dog grooming and after some research I decided to order the Viola 6.5"set of 4 in gold and I’m really impressed! First of all I only ordered them yesterday afternoon and they arrived today, they have been wrapped beautifully and I wasn’t expecting them to arrive in a gold zip bag which was a nice surprise! I haven’t used the scissors yet but they look really good quality. You can certainly tell this company really care about their customers with the little extra touches. I’ll defo be reordering when I need anything else, thank you so much ☺️

14 July 2026
Unprompted review
Rated 5 out of 5 stars

I groom my own pets and I love these…

I groom my own pets and I love these products. Great customer service too. My last review was blocked for some reason but hey!

2 February 2026
Unprompted review
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Reply from sharperedges

Hi, thanks for this review. Sorry for the delay. Do you have anymore information on your order as I can’t see you as a customer.

Rated 5 out of 5 stars

if there’s one review you want to read, read this one

I’ve been a dog groomer for 12 years now and have gone through many tools, until I found Sharperedges! I’ve now only been using Sharperedge scissors, blades and other tools from them for many years now and they never disappoint. Suuuuper sharp straight out the packet (many others I’ve used are blunt out the packet and have had to be sent back). Their sharpening is second to none and the only sharpener I trust fully with everything I have.
They also have a brilliant warranty on their products which also gives you that peace of mind when buying from them. Customer service is absolutely brilliant and they are always very open, honest, reliable and give sound advice.
I will forever be a loyal customer to Sharperedges and continue to add to my Sharperedges collection.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Really disappointing experience have…

Really disappointing experience have used this company for all my sharpening and brought all my scissors from them since I started up. Emailed for advice as I had sent my sissors for sharpening and am off on maternity so havent used them when I checked them they had a cracked at the top not sure how it happened if damaged in postage so emailed for advice on this and how the warranty worked . Recieved no response after my first email so followed up and recieved a email back saying they had responded on the 24th which they hadn't that was to my previous email and basically saying I had damaged them so nothing could be done. Since they have not responded to me. No customer service at all and I have spent alot of money over the years with them on scissors and sharpening so I thought may at least try and be a bit more helpful.

24 January 2026
Unprompted review
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Reply from sharperedges

Hi, sorry that you have taken to leave this review. I replied to you on two occasion and on the second occasion you asked me how our warranty worked because you use us for sharpening.

When I advised you, you pretty much said thanks, just thought I’d ask. I do have the email of our conversations.

The scissor you were referring to are over three years old and no company I know would give any warranty on a scissor that’s over three years old with cracked handles.

We give a warranty on our sharpening yes and our products if sharpened by us and when they reach end of life after sharpening, then we will replace them as per our webpage.

Once again, sorry you have felt the need to leave this review but as a customer it’s your entitlement.

Sharperedges

Rated 5 out of 5 stars

i am reposting

i am reposting. this exact post was taken down for some reason ? i want to give my thankyou to sharperedges. i received my freshly sharpened scissors and blades back from sharperedges plus a new pair of fluffers. everything looks and feels like new. over the moon thankyou for the quick service. Will definitely recommend.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Recieved my order super fast only…

Recieved my order super fast only ordered yesterday, fab scissors as always and loved my mystery box. Ian and the team are great can not recommend highly enough xx Thankyou guys

5 February 2025
Unprompted review
Rated 1 out of 5 stars

Brand new scissors that don’t cut!

Bought scissors 4 months ago wouldn’t cut anything when received. Send back are beyond repair which seems funny. Cheap metal being used. Wouldn’t recommend this company. When spoke to him today and ask why they are beyond repair. My sharper who I have used for 15 years has left them with no teeth. Which is rubbish as I have just received my scissors with teeth. When questioning him today about my scissors the phone went dead. Don’t waste your money on these scissors. And the customer service is disgusting.

16 January 2025
Unprompted review
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Reply from sharperedges

Hi,

Thanks for this review although I belive its not quite right? You bought them in august and sent them to your sharpener as you belived they were not working correctly, you never sent to us initially.

You called and spoke with our office who you advised that as they had been sharpened elsewhere andwe advised that they would not be covered under warranty but we would happily take a look at them for you,you was happy with that and advised, yeah, sorry I didnt have time and it was easier to use your own sharpener.

You then sent the scissors to us to be checked and having looked at them, we could see the the structure of the teeth had been damaged and that too much metal had been removed from the teeth for them to be able to work correctly. I tried to advise this to you on the phone but we was then cut off as we have a web based phone system. You never called back so I assumed my explanation was adequate for you?

Rated 5 out of 5 stars

Recently bought a couple pairs of…

Recently bought a couple pairs of curves for the cute faces,I'm loving them,I like the smaller scissors and these fit my hands lovely.fast postage with recorded,signed for postage and every single question answered,im a very happy customer.thank you.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company to deal with

Terrible company to deal with. Would absolutely not recommend.

1 November 2024
Unprompted review
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Reply from sharperedges

Hi,

Thanks for the amazing review of which I believe is on back of pending legal proceeding on an individual and a group..

You have never bought from us at any point especially on November the 1st of which I can show you our orders.. From a legal point of view your post will be flagged but thanks for reaching out x

Rated 5 out of 5 stars

A great experience

A fabulous company! Bought some of his combs for my little doggy and it did a great job taking care of his coat. Customer service has always been on point, very friendly, amicable and helpful staff. Highly recommend!

23 October 2024
Unprompted review
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Reply from sharperedges

Hi, many thanks for taking the time to leave a great review. It means a lot to us as a small business.

Rated 5 out of 5 stars

Bought some dog grooming supplies for…

Bought some dog grooming supplies for my little Cockapoo. Spot on service from the staff in the branch.

24 October 2024
Unprompted review
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Reply from sharperedges

Hi, great to meet you and your lovely cockapoo.. Thanks for taking the time to leave a positive comment it means a lot to a small business

Rated 5 out of 5 stars

Thank you for sorting my blades and…

Thank you for sorting my blades and scissors out again Ian! I've been using sharper edges scissors for possibility 7/8 years now and LOVE them! Considering I have a drawer full of stupidly expensive scissors (what groomer doesn't have a vast collection as fter this long in the industry!) Ian's scissors range has always been my 'go too' while my crazy expensive sets- remain in the drawer - not because I darent use them- more because Ian's scissors are so effortless and just perfectly reliable every time. Considering groomers work in very humid environments - I keep them clean, dry and oiled and place silica gel sachets where all steel blades are stored! Not sure what mission the 1* reviewer is on but if the scissors have rusted after only 3 months- they haven't been looking after them properly because mine are still as good as they were 8 years ago. I'd highly recommend sharper edges blades, sharpening services, clipper servicing and repairs and their incredible scissor range . Perfect and professional and affordable every time🌝

22 October 2024
Unprompted review
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Reply from sharperedges

Many thanks for your continued custom and a lovely review, it means a lot to us as a small business 😊

Rated 5 out of 5 stars

highly recommend

so pleased to have been recommended to sharperedges. my old blades came back like new. my scissors cut better than they ever did. the comunication and customer service has been 5 star. over the moon thankyou to the sharperedges team.

24 June 2024
Unprompted review
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Reply from sharperedges

Many thanks for for your comments and trust.. It means a lot 😊

Rated 1 out of 5 stars

quality is not what it use to be.

Wow,
just tried to get a repair on scissors purchased from this company looked at ,
First shock, there is no customer service contact, just poor a.i chat,
Second shock, when you buy an expensive tool you don’t expect it to drop apart after a few times,
Third shock, the response from the company was shockingly bad.

24 June 2024
Unprompted review
sharperedges logo

Reply from sharperedges

Hi, thanks this review although I’m not sure what else we could have done? You sent a message to our online chat of which is not a live chat, we responded and apologised for the delay even with your angry face.. We asked you what the issues was and to elaborate a little you said that the little bumper had fallen off and it was lost since your purchase in March.

We agreed to send another one out and advised you to fix it it with clear varnish as it’s a mechanical screw that’s is not glued in from the manufacturer and this will make it a more permanent fix, although we check every single product but some of the stoppers can fall out from time to time..

Sharperedges

Rated 5 out of 5 stars

stunning scissors and 5 star service!

Scissors are absolutely stunning! Lightweight and really level up your grooms😍 but above all the customer service and help provided by sharperedges is second to none!! 5⭐️’s all round, wouldn’t get my scissors anywhere else!

19 May 2024
Unprompted review
Rated 5 out of 5 stars

First Class!

Third time I’ve ordered from these guys. Super quick delivery, absolutely first class quality products. Trialling their clipper blades, if they are anything like their scissors, I won’t be using any others. Thank you, it’s so lovely to deal with a professional company who you can rely on. Lisa owner of The Dog House, Mansfield 🐾

21 March 2024
Unprompted review
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Reply from sharperedges

Hi Lisa. Many thanks for taking the time out to leave a positive review.. It means a lot to us for sure 😊

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience both times I've ordered from them. Very speedy to dispatch items and the sweet in the package is a nice touch. I will be ordering again.

2 February 2024
Unprompted review

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