Update - bug was resolved so website and original app working fine now. I’m still not happy with the new app - way too simple with far more clicks required to get relevant information and other... See more
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Track 10 holdings for free, for life!

Level 4, 241 Commonwealth Street, 2010, Surry Hills, Australia
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This site helps me keep track of my investments and run reports to see if I'm getting too concentrated in specific industries or individual stocks (across funds and ETFs)

Reply from Sharesight
Worst customer service. Some times it takes days to get a response from them and even after explaing what is wrong in their reports they give automated answers which makes no sense. Some times they dont even respond to new chat queries.

Reply from Sharesight
Being a new user, i have found it relatively easy to navigate its features- In particular I love the feature of being able to create my own personalised investment Groups to suite my own needs.
The online chat for help is also very good and prompt in replies.
The only (minor) negative I have is the capped qty of investments for the starter plan being at 30 holdings- would be great to increase this to say 35- but I guess thats how you upsell to the next plan which is great business sense.

Reply from Sharesight
The customer care just take too long to response to me sometimes, for example msg send on thursday , friday didnt reply me.......sometimes it needs me to repeated myself the same thing over and over again . but overall is still acceptable.

Reply from Sharesight
They were fast to action my request. They kept me informed ever step of the process.

Reply from Sharesight
I have 2 accounts. A SMSF and an trading account. When I log in to my super account all the share numbers are wrong. I have been in contact with support who got me to manually alter all of them but its back exactly the same.
It’s pathetic really. I have emailed Aron twice with no reply. Not good enough by a very long way.
The reply below is not factual.
They attempted to fix the issue by getting me to input the data manually but as soon as I logged out and back in it was back to the incorrect amount.
I have since sent 2 emails both have been ignored.

Reply from Sharesight
Response to my query was quick and very helpful.
My query required several interactions with Sharesight support to be resolved but all responses were quick and relevant. First class support.

Reply from Sharesight
It's a great tool for monitoring & analysis - let down massively by the fund prices being almost permanently 12-18 hours behind. Want to see how your funds have performed today? No problem - that'll be in order by lunchtime tomorrow! .......

Reply from Sharesight
Excellent portfolio management, mostly automatic with good flexibility in reports that can later be modified if required. Portfolio number limitations reduces flexibility a little, and cost is a factor.

Reply from Sharesight
Answered all my needs on stock-market reporting with updates pending after making personal suggestions, great personal support online and very helpful with lodging tax and saving accounting fees.
Recommend highly.

Reply from Sharesight
I have been using Snowball Analytics but would like to switch to Sharesight. Unfortunately the Sharesight platform does not allow me to upload my positions from my bank SoFi. I don't understand why because Snowball, Fidelity etc all work with them on downloads. Uploading everything manually isn't a good option for me. Any chance there's an update on working with SoFi?

Reply from Sharesight
I used the exposure report to understand my overlaps in ETFs. I realised that I had 2 ETFs with almost the same exposures but one of them had higher fees. I ended up winding down that ETF as the other one gave me all the right exposures at a lower management fees.

Reply from Sharesight
Not fit for purpose for UK investors. You will not make your life any easier and be able to manage your tax obligations with this subscription. Better off with a simple excel spreadsheet ! I had really high hopes for this but with only support over chat and I assume email with time being the most precious resource one can possess,I am not going to waste any more than the minimum amount of time to get to know a situation so after a small to and fro realising the situation, I cancelled my subscription.

Reply from Sharesight
The product is really good and invaluable to keep track of the portfolio performance. I haven't found much of compare tbh. Service desk is very responsive and fantastic and I really appreciate that!
The company made a very sensible decision of getting rid of the mobile app and focussing on the web and I commend them for that.
Things you could do better - some of the vendor transaction emails are now not supported I believe as they are sending transactions in PDF - please see what can be done about it.

Reply from Sharesight
When I try to access my secondary A/C in my wife's name the system puts my shares into the mix making it unsuitable for tax reporting purposes, probably I need to access it differently but repeated attempts only frustrate me!

Reply from Sharesight
Sharesight such a good app to manage a share portfolio. Was using spreadsheets for decades and wish I had known about Sharesight well before now. l Absolutely recommend.

Reply from Sharesight

Reply from Sharesight

Reply from Sharesight
Whatever you do, avoid this service. Incapable of syncing with trading account - and virtually no support service.

Reply from Sharesight
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