Shamrock Cottages Reviews 

601
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the stunning locations, beautiful coastal views, peaceful surroundings, and the exceptionally smooth and professional booking process. Many travelers also mention that the holiday houses are extremely comfortable, well equipped, and supported by very friendly, responsive hosts. Some people were dissatisfied with cleanliness and property maintenance issues encountered upon arrival during their vacation. Guests encountered dusty rooms, dirty kitchen utensils, broken amenities, unpleasant smells, and poorly maintained outdoor spaces. A few visitors also noted that some listings lacked accurate details or required extra attention to basic upkeep.

What people talk about most

Location

Reviewers highlight positive aspects of location, frequently describing it as stunning and ideal for... See more

Facilities

Customers had ambiguous experiences with facilities, as opinions on the property's amenities varied... See more

Staff

Clients share positive opinions on staff, frequently describing the owners and agents as welcoming, friendly,... See more

Quality

People report ambiguous experiences with quality regarding their stays. On one hand, many reviewers praise... See more

Booking process

Consumers find the booking process to be positive, highlighting that the online system is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was perfect for us for location. Beaches less than 10 mins away, local village close by with Londis that sells most things, pubs and cafe are great. Local restaurant was lovely. Would definitely re... See more

Company replied

Rated 5 out of 5 stars

Location is excellent and the house, because of its four bedrooms, worked very well for the size of our family. It was our third year returning to this property which speaks for itself. Everything in... See more

Company replied

Rated 5 out of 5 stars

Great choice of cottages. Good site , plenty of details and photos. Easy to navigate and book. Received regular updates with tips etc for booking in. Put in contact with owners , used email options ,... See more

Company replied

Rated 5 out of 5 stars

It's great how you can book with deposit and pay off suits our group that go away every year together. Communication is also very good as they email you with updates of payment due and all corresponde... See more

Company replied


Company details

  1. Cottage
  2. Holiday Accommodation Service
  3. Holiday Home
  4. Self-Catering Accommodation
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

601 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(601)

261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy booking and a fantastic cottage

Easy booking and a fantastic cottage. Well equipped, large and beautiful grounds.

18 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Caroline,

Thank you so much for taking the time to leave a review following your stay in Ireland. It's great to hear that you enjoyed the cottage!

Please do let us know if we can be of any help booking your next trip.

All the best

Tess

Rated 5 out of 5 stars

Ease of booking and no hassle holiday…

Ease of booking and no hassle holiday stays

18 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Damien,

Thank you for taking the time to leave a review. It's great to hear that you're pleased with our services!

If there is anything we can do to help book your next stay in Ireland, please let us know.

All the best

Tess

Rated 5 out of 5 stars

Have used Shamrock Cottages may time to…

Have used Shamrock Cottages may time to book the same property. Will use again.

11 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi David,

Thanks so much for your kind review, it's great to hear that you've been a repeat guests and will continue to use our services.

Please do reach out if we can be of any support in booking your next stay!

All the best
Tess

Rated 5 out of 5 stars

House Sheep's Head Peninsula

The house was of a very good standard, very comfortable and well fitted out.

11 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Martin,

It's great to hear that you enjoyed your stay in Ireland, and that the house was well equipped for your stay.

Please do let us know if we can be of any help in booking your next Irish break.

All the best
Tess

Rated 3 out of 5 stars

An attractively located cottage but accommodation disappointing…

An attractively located cottage with scenic views. Property accommodation was disappointing in that it was not as described on the website. The only usable shower was on the ground floor whilst the two bedrooms are on the first floor. Ground floor bedrooms and ensuite were closed and unusable at the time of our visit. This is not stated in the property description. Washing machine was not working during our visit. Property photos show terraced lawns. These were overgrown and unusable at the time of our visit. In my opinion, there is an excessive amount of furniture which creates a cluttered appearance inside the cottage. On the plus side, the conservatory is probably the best area of the house, being light and airy with superb views of lakes and mountains. We moved the patio set table into the conservatory and had all our meals there – preferring it to the kitchen area which has no scenic views. Photos and description should be updated to show actual available bedrooms and condition of the terraced garden areas. The owners are welcoming, friendly and helpful.

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Bob,

Thank you for your honest feedback, and I'm sorry to hear that you faced some issues during your stay.

We would like to work with the owner on having these issues rectified, but I haven't been able to find your booking based on the information in your review. You should shortly receive an information request via TrustPilot. Please could you respond within 3 days, so that we can raise this with the homeowner?

Thank you so much,

Tess

Rated 5 out of 5 stars

Lots of holiday homes all over Ireland

20 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Daniel,

Thanks so much for your 5 star review, and for highlighting our wonderful and far reaching selection of properties all over Ireland!

If we can be of any help booking your next stay, please do get in touch.

All the best
Tess

Rated 5 out of 5 stars

5 star stay

Excellent hosts and everything you need in a beautiful house for a family holiday within an easy walk to a lovely friendly town with great facilities. 5 star stay

11 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Nicola,

Thank you so much for your lovely review of your stay in Galway. It's great to hear that you enjoyed your holiday!

Please let us know if we can help you to book your next stay in Ireland.

All the best
Tess

Rated 4 out of 5 stars

Superb views of the Minaun Cliffs

The cottage has superb views of the Minaun cliffs and only a few minutes drive from most of the main amenities including a few gorgeous beaches. Inside the cottage is a little dated but very clean and had everything you would need for your stay. It could do with curtains/blackout blinds as we were woken very early with the sun shining in. The WiFi also is weak and stops working every couple of days. Our contact was extremely helpful however and usually had it working again soon after each time we let her know it was gone again. The cottage is in a quiet complex with the nearest restaurant (Pure Magic) within a walkable distance. Overall we had a lovely week and would recommend to others.

19 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Tanya,

Thank you so much for taking the time to provide your honest feedback about your stay in Ireland. It's great to hear that you had a lovely week and that there was plenty to see and do in the area.

Please do let us know if we can be of any help to book your next holiday in Ireland!

All the best

Tess

Rated 5 out of 5 stars

Beautiful views and stunning beaches…

Beautiful views and stunning beaches hard to believe your in Ireland

18 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Ian,

It's such a beautiful place, isn't it. It's great to hear that you enjoyed your stay, thank you for taking the time to leave feedback.

If we can help to book your next holiday in Ireland, please let us know.

All the best
Tess

Rated 5 out of 5 stars

Cooltra Lodge is just WOW

Cooltra Lodge is the most amazing place to spend a week touring round Mayo. We saw such a lot in our week. The house had every conceivable facility so we wanted for nothing. Location was awesome and the sunsets were jaw dropping.
Great communication from both the owner and the housekeeper.

10 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

What a great review! It's great to hear that you had such a lovely week at Cooltra Lodge, and had the opportunity to see so much in the area.

If we can be of any help in booking your next stay in Ireland, please do get in touch.

All the best

Tess

Rated 5 out of 5 stars

very efficient

very efficient, no complaints.

27 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hello Charles,

Thank you for taking the time to leave a review for us.

We're so pleased to hear that you've been happy with our service!

If we can be of any assistance with booking your next stay in Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 4 out of 5 stars

Value for money

Nice location

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Ivan,

Thanks so much for your review.

If we can be of any help booking your next Irish holiday, please let us know!

All the best
Tess

Rated 5 out of 5 stars

A very spacious cottage in a stunning location!

A very spacious cottage in a stunning location overlooking the sea. A thoughtful welcome 'basket' of goodies on arrival. Clean, comfortable with everything you need for a great stay. A convenient location for touring the whole of County Donegal - we also managed a trip to Derry. A call in at the friendly pub in the village is a must - The Strand. Shamrock Cottages/Caretaker were very responsive to queries and questions. Overall a great stay!

11 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Liz,

Thank you so much for taking the time to leave such a lovely review! It's great to hear that you enjoyed your stay in Donegal, and that we were able to help you with your queries.

Please do let us know if we can be of any help booking your next trip to Ireland.

All the best
Tess

Rated 5 out of 5 stars

Fabulous cottage in an ideal location

The cottage is really well equipped and clean, in an ideal location for exploring Wexford. The children really enjoyed crab fishing from the pier in the evening & saying hello to the friendly donkeys around the corner.

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Ruth,

Thanks you for taking the time to leave such a lovely review. It's great to hear you had a good time exploring and meeting the donkeys!

Please do let us know if we can be of any help in booking your next trip to Ireland.

All the best
Tess

Rated 5 out of 5 stars

Everything was fabulous

Everything was fabulous. The house, pool etc. It was only 5 minutes outside the town and within walking distance of 15/20 minutes.

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

Thank you so much for taking the time to leave a review. It's great to hear that you had a fabulous stay!

If we can be of any help in booking your next holiday, please do let us know.

All the best
Tess

Rated 5 out of 5 stars

Great cottage as base for touring the nearby peninsula’s.

Lovely, roomy cottage, it has full kitchen facilities and tv. Weather has sunny when we visited so we didn’t require the dryer and only watched a couple of footie games as we were out and about all day.

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning David,

Thank you so much for taking the time to leave a lovely review of your stay. It's wonderful to hear that you had so much sunshine that you didn't need to use the dryer!

Please get in touch if we can be of any support in booking your next stay in Ireland.

All the best
Tess

Rated 3 out of 5 stars

View is stunning

View is stunning. Plenty of beds and they are comfortable. The garden was a mass of weeds. You should weed beds and pots and plant some flowers! The kitchen and bathroom are very tired and in need of renovation. The garden was certainly not dog friendly as advertised! No wardrobes in the property these are needed. There was a rusty old BBQ ready for the tip just left in the back garden. Shower had practically no pressure and using immersion heater as instructed I only managed to get 2 inches of hot water for a bath which is ridiculous! The deck was very tired and needed painting and the garden furniture very past it needed replacing! Both the ovens were filthy and unusable when we arrived however owner had them professionally cleaned one day before we left which should have been done before!

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Tracy,

Thank you for taking the time to leave a review, and I'm sorry that the cottage you booked has not lived up to your expectations.

I've found your booking, so please rest assured that we will raise your concerns with the owners.

I do hope you will return to us for another stay in Ireland, and we'll be happy to help.

All the best
Tess

Rated 5 out of 5 stars

Easy booking process

Easy booking process, communication efficient, office staff helpful.

20 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Stephen,

Thanks so much for your review, it's great to hear that you found our services easy to use and that our team were helpful.

If we can be of any help booking your next trip please do let us know.

All the best
Tess

Rated 5 out of 5 stars

Easy to book.

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Christopher,

Thanks so much for your review, it's great to hear that you found our services easy to use.

If we can be of any help booking your next trip please do let us know.

All the best
Tess

Rated 1 out of 5 stars

Nice annexe in lovely area, but was filthy when we arrived

This annexe has the makings of a nice vacation experience in a lovely part of Ireland.  However, the filthy state in which the annexe was handy over to us severely marred our 1 week holiday.  We spent several hours (after a very long drive !) cleaning the place.  If this is the typical condition that the annexe is handed over to clients, I really couldn't recommend it.

19 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hello Kevin,

Thank you for taking the time to write a review, further to your recent stay. We're very sorry to hear that you were disappointed with the property and that you felt the need to clean upon arrival, this is certainly not the experience we want our guests to have.

We do ask that guests raise any issues with the homeowner or caretaker of the property as soon as possible during their stay, so that the matter can be addressed promptly. Our dedicated Holiday Support Team are also on hand during your stay and are more than happy to help.

We’d like to share your feedback with the homeowner so they are aware of your concerns, and can review any areas that may require attention for future guests. You will shortly receive a request from Trustpilot asking you to verify your booking details. Please respond within the next 3 days so that we can investigate your comments further.

Thank you again for your feedback. If we can be of any assistance with booking your next holiday to Ireland, please get in touch.

Kind regards,

Hayley

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