Sh! Women's Store Reviews 

927
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

love Sh! such a wonderful store, products are very good quality and come carefully packaged with lovely tissue paper. Over the last couple years I’ve bought a couple of dildos from here and a strap on... See more

Company replied

Rated 5 out of 5 stars

Two toys for the price of one - brilliant!! The brand new Satisfyer Pro 2 Classic Blossom offer two different experiences - perfect for those of us who can’t make up our minds! Saw it, wanted... See more

Company replied

Rated 5 out of 5 stars

Asked about the dimensions of outer packaging, as letterboxes here are in a communal area used by several (very nice! but very nosy) households and I wanted to be sure the package would not need to be... See more

Company replied

Rated 5 out of 5 stars

Lovely shop with an amazing vibe Absolutely wonderful in-person and online this shop is the place I always turn to when looking for new toys or leatherwork. Everything that is made in house is al... See more

Company replied

Company details

  1. Sex Toy Store
  2. Adult Entertainment Store
  3. Erotic Clothing Store
  4. Lingerie Store

Written by the company

Sh! is the UK’s first women’s sex shop, founded in 1992. Proudly women-owned and run, we’ve been leading the way in female-focused pleasure for over 30 years—supporting women, lesbians, bi women and anyone who loves women to explore their sexuality with confidence, whatever their age, health, relationship status or experience. We’ve created a welcoming, inclusive space for all sexualities, with a special focus on women-led pleasure and women-loving-women (WLW) sex and intimacy. Whether you’re completely new to sex toys or looking to deepen your connection to pleasure, Sh! is a safe, pressure-free environment where curiosity is encouraged and stereotypes are left at the door. Our carefully curated range of sex toys for women includes vibrators, dildos, strap-ons, lubricants and bondage, designed for solo play, couples and WLW intimacy. We’re especially known for our strap-on harnesses and lesbian sex toys, as well as beginner-friendly sex toys and body-safe products. Alongside this, we design and hand-make many of our own products in our UK studio, including our own-brand vibrators, silicone dildos and bondage gear. We pride ourselves on offering a personalised, advice-led service—both in-store and through our online sex shop—so every customer feels supported, informed and empowered. Our team offers honest, friendly guidance to help you choose the right sex toy for your body, your needs and your desires. We offer discreet, secure and speedy UK delivery (free on orders over £60), making it easy to buy sex toys online with confidence and privacy. As trusted sexuality experts, with decades of experience and thousands of real conversations behind us, we also offer online sex education courses. From pleasure basics to more in-depth topics, it’s inclusive, empowering sex education—the kind you wish you’d had.


Contact info

4.8

Excellent

TrustScore 5 out of 5

927 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(927)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Powerful tool!

Excellent customer service. This vibrator very very powerful. Amazing . My only wish is that it had a less powerful setting too.

11 October 2022
Sh! Women's Store logo

Reply from Sh! Women's Store

Yes, as listed, the toy is "strong" !
You may like to try runing down the battery little after a full charge.
This should give a more gentle experience as less charge should take out some of the power.
Hope it helps. Love Team Sh! xx

Rated 5 out of 5 stars

Sh! - so brilliant!

Sh! are just great for being independent, different, and pioneering. I’ll definitely buy from them again. I’m thrilled with my purchase.

10 November 2022
Sh! Women's Store logo

Reply from Sh! Women's Store

Fantstic news ;)
We look forward to your next visit xx

Rated 5 out of 5 stars

Sh ftw

I received Excellent customer service when a little issue with the postie arised. It was quickly resolved with complete trust and understanding.

Have shopped with Sh for many years great products and quality!

29 October 2022
Rated 5 out of 5 stars

Excellent service

The product I got was not quite as expected (too noisy) but it was replaced with no quibbles and I'm now very happy.
Thank you for your excellent customer service!

3 October 2022
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Really friendly staff, highly knowledgeable and always respectful. They go over and above to be helpful and are really responsive. Renee is amazing!

21 September 2022
Sh! Women's Store logo

Reply from Sh! Women's Store

Thank you so much for you lovely review! It means the world to us that our customers are happy :)

Rated 2 out of 5 stars

i ordered a wrong size 7 days ago

i ordered a wrong size 7 days ago, less than an hour after purchase i sent an email for their support asking for a size change. a day later i got an automatic message that the parcel has shipped - with the wrong size. 6 days had passed, still no word from their support team

14 September 2022
Sh! Women's Store logo

Reply from Sh! Women's Store

We are very sorry you have not heard from us.
We have had a good search through our emails but we can not find anything from you :(
We will contact you directly in hope we can help.
Love Team Sh! xx

Rated 5 out of 5 stars

Renee was particularly kind

Renee was particularly kind, understanding and helpful to a novice
She carried through a lengthy delay in delivery after the initial order was , understandably, over subscribed
I would always recommend you.. to anyone appropriate.. you are remarkable and much needed

21 September 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look