Seven Seas Worldwide Reviews 

10,147
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 598 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful drivers and the remarkably smooth collection process that make international moving completely stress-free from start to finish. Many people also deeply appreciate the responsive customer support team, detailed guidance through complicated paperwork, and clear online tracking updates provided throughout the entire journey. Some reviewers were not happy with communication gaps, unhelpful local offices, and significant delays during international transit. A few customers additionally experienced unexpected scheduling hurdles, difficulties reaching support teams, or frustrating trouble with third-party delivery centers when trying to retrieve their belongings.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting that shipments often arrive safely and on... See more

Service

Consumers find service to be positive, highlighting a seamless and well-organized relocation experience from... See more

Staff

Users describe positive interactions with staff members who are consistently polite, punctual, and... See more

Customer service

Customers consistently note positive experiences with customer_service. Reviewers frequently highlight that... See more

User experience

Reviewers express high satisfaction regarding user experience, highlighting that the online booking and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, a very good experience. The boxes were solid and collected on time by a pleasant and professional driver. Any queries or changes I had were managed efficiently by the staff at Seven Seas thro... See more

Company replied

Rated 4 out of 5 stars

I would like to express my thank you for the great service that I received from your team. I would especially like to recommend Joe, the Customer Service consultant, who guided us through the en... See more

Company replied

Rated 5 out of 5 stars

I was moving my belongings from the LA area, and Jaime arrived on time even after a three-hour drive. He was very professional and clearly explained to my family and me how to arrange and place everyt... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service. Right from the first call, all questions were answered thoroughly and all the steps were explained to us clearly. Starter pack was sent once booking was confirmed and it wa... See more

Company replied


Company details

  1. Moving Company
  2. Container Service
  3. Moving and Storage Service
  4. Shipping Company
  5. Shipping Service

Written by the company

Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.4

All reviews

(10,147)

556 reviews in the last 12 months

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Rated 4 out of 5 stars

Good to deal with

Easy to arrange shipment of good from my home, pick up was from my home address and the driver arrived on the day he was supposed to. Had a slight problem with payment due to mine being covered by a third party and for a couple of weeks I got emails to say the payment was still required, they couldn’t find it even though my name and job number were attached. All in all good to deal with from the export side, will have to wait and see if any issues when my stuff arrives at destination country

13 February 2026
Unprompted review
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Paul for choosing our Boxes and Baggage service by sea to move your shipment of boxes to the United Kingdom from New Zealand, we are really glad we could help and that everything is now progressing.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

I appreciate the updates and my boxes…

I appreciate the updates and my boxes arrived at the estimated time

21 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Queenmary for using our Boxes and Baggage service by sea to move your shipment of boxes to South Africa from the United Kingdom, we are really happy that you have liked our service and support during the moving process.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

London to Bangkok shipping

From the London to Bangkok shipping review. Very well shipment, no breakages at all like moving only one city away.

25 April 2026
Unprompted review
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Ping Chan for using our MoveCube service to your international move to Thailand, we are really happy that you have liked our service and its great to hear that everything arrived as you sent them.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Seven Seas Worldwide was an absolute…

Seven Seas Worldwide was an absolute pleasure to deal with! From the outset their communication was excellent and efficient.
We especially appreciated their tracking service, that enabled us to see exactly where our Move Cube was and what stages we were in for the total shipment, the payment invoices came on time and the payment method was easy to use. When our goods arrived in the UK from South Africa, the service continued to be excellent with their driver, Mitchell being on time, very friendly and courteous when delivering our goods to their final destination.

We would certainly recommend their services to anyone relocating.

thank you!

23 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Gillian for using our MoveCube service for your international shipment to the United Kingdom from South Africa, we are really thrilled that you have liked our service and support during the whole relocation process.

Regards, Seven Seas Worldwide

Rated 4 out of 5 stars

Good experience so far

Easy to organise drop off of the boxes, as well as cancelling the extra that I didn't end up needing. Both drivers (box drop off and collection were friendly) - not received my boxes yet. So far, everything has been pretty straight forward and no issues have been experienced.

22 April 2026
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Reply from Seven Seas Worldwide

Thank you Emma for choosing our Boxes and Baggage service by sea to move your belongings in boxes to the United Kingdom from New Zealand, your shipment is booked for departure shortly and we will contact you once the shipment had arrived to arrange delivery to your UK address.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Great From start to finish

From start to finish seven seas has been really easy to use and great to deal with.

The boxes they sent were very sturdy the timings were super fast. Then when it was in shipment we got constant updates… my favourite part was the customer service I had to ring them 3 times due to change of circumstances and they were able to help me and serve me on the phone super easily!

Highly recommend! We moved from Uk to NZ and would use them again

23 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Will for using our Boxes and Baggage service by sea to move your boxes to New Zealand, we are really happy that you have liked using our service and support for your move.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Clear instructions, someone always at the end of the phone to answer queries. Made a potentially stressful move alot easier than I expected

22 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Raechel for choosing our Boxes and Baggage service by sea to move your boxes to the United Kingdom from New Zealand, we are really happy that you have liked our service so far and we will work to have your shipment delivered to you as soon as it arrives in the UK.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Use this company! It was amazing!

We shipped a medium cube from London, UK to Melbourne, Australia, and I was initially a bit nervous about sending so many of our belongings overseas. However, the whole experience went incredibly well, far more seamless than I could have imagined.

The live tracking and updates were excellent. I barely needed to check the tracking myself because the communication was so clear and proactive, keeping me informed of each next step throughout the journey.

The drivers in both London and Melbourne were fantastic, friendly, kind, and very helpful. They never rushed us, which made a big difference during what can be quite a stressful time. It was such a positive experience.

Online and phone support were also great. I was never left waiting on hold for long, and I didn’t have to repeatedly explain my situation, which made everything feel efficient and well organised.

Overall, a really smooth and reassuring service from start to finish.

15 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Whitney for using our MoveCube service for your international move to Australia, we are really thrilled that you have liked our service and our team's support. We are really happy to have been able to help you and make your move less stressful.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Excellent service and good communication

Although I have yet to recieve my consignment abroad, I can say that my experience, to date, has been very positive. Good communication, useful packing materials and guidance, along with punctual and helpful pick-up. The website was easy to navigate and to upload required documentation. All has gone smoothly to date. Thank you.

21 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Peter for using our MoveCube service for your international move to Thailand from the United Kingdom, we are really happy that we have been able to help you with your move which is now loaded for imminent departure. You can track its progress once it is on its way.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Staff were very helpful throughout the…

Staff were very helpful throughout the process, details on the website are clear and all the requirements are set out and easily understood.

21 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Anne for using our MoveCube service for your international move to the United Kingdom from South Africa, we are really pleased that we helped you with your move and that you have liked our service and support during your relocation process.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Never leave reviews but these guys are…

Never leave reviews but these guys are unreal, helped me move a couple of boxes from uk to Aus , 10/10 service , awesome website , one call from a great customer service member and best pricing- well done

21 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Nakash for choosing our Boxes and Baggage service by sea to move your shipment to Australia, we are really happy that you liked our service and support.

Regards, Seven Seas Worldwide

Rated 1 out of 5 stars

I shipped the goods in January;serious delay

I shipped the goods in January, paying an initial $180, with the balance to be paid upon delivery. Today is April 19th, and when I inquired, they said it hasn't even left the warehouse yet! They're also demanding a $30 storage fee. Please send it to me as soon as possible. Even full payment upon receipt is acceptable. This is such a waste of my valuable time and a disruption to my travel plans! Please deliver it as soon as possible!

19 April 2026
Unprompted review
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

You have not provided your job number on this posting so we can only respond generally and cannot prioritize your shipment if there is an issue.

Once a shipment is collected there are 2 weeks free storage to allow time to complete the shipping documentation and payment. If this time passes without either completion of the documentation and/or payment then storage would arise and the shipment would not proceed.

Regards, Seven Seas Worldwide

Rated 1 out of 5 stars

I used Seven Seas Worldwide to ship my…

I used Seven Seas Worldwide to ship my personal belongings from Hong Kong to my hometown in Europe during my relocation. Unfortunately, the overall experience was very disappointing.

While the initial booking process was straightforward and the communication seemed responsive at the beginning, the situation changed significantly as the shipment progressed. There were multiple operational issues, including incorrect box delivery, inconsistent information, and a lack of clear communication regarding the final shipment details.

The main concern, however, was the pricing transparency. The original quote was around HKD 5,000, but the final cost increased to approximately HKD 17,000 for the same shipment volume (7 boxes). Although some adjustment due to volume changes is understandable, the way the additional charges were introduced — without clear explanation or prior agreement — made it very difficult to plan and trust the process.

Overall, the experience felt disorganized and lacked the level of transparency one would expect for an international relocation service. In hindsight, I would have preferred to choose a more established provider with clearer pricing from the outset, even at a higher initial cost.

I hope this feedback helps improve their internal processes and communication for future customers.

4 November 2025
Unprompted review
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

We are sorry to hear of your disappointment in our service but there are several details that you have omitted which have a bearing on your shipment.

1. Your original quote was for 2 of our large boxes - which are supplied to you with bubble wrap and tape to pack as part of our service - but the shipment collected was significantly larger - more than three times larger - than originally quoted, which greatly increased the cost of transporting your shipment.

2. Your quote was calculated online, so you would have been taken methodically through all the charges: the deposit, the Transport and Shipping charge (less the deposit already paid) and the Destination Charges. Our charges are fully transparent.

3. Once you placed your order, PDFs are emailed to you showing our Terms and Conditions, and your quote in detail - which can also be viewed online. If you were unhappy with the quote you are fully entitled to immediately demand a full refund if we have not yet incurred any costs on your job. You did not do so.

4. Following the collection and the increase in charges, you could have called us to ask for a requote to know what the increased destination charges would be, alternatively, enter online the actual dimensions of your shipment to find out the value of the destination charges.

Our charges and service are fully transparent since we control your shipment from start to finish.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Outstanding service

Outstanding service - clear guidelines, good price and an excellent support team to guide you through the process.

17 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Antonio for using our Boxes and Baggage service by sea to move your boxes to Hong Kong from the United Kingdom, we are really glad we could help and that you have liked our service, support and price.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Good service good staff so nice

Good service good staff so nice

17 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Siu Kau Lo for choosing our Boxes and Baggage service by sea to move your shipment of personal belongings to China from the United Kingdom, we are really happy that you have liked our service and support so far in the shipping process. We will have your shipment delivered as soon as possible.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Highly Recommended - even for small shipments

From start to finish Seven Seas provided top level customer services. They delivered the empty boxes at exactly the time promised and picked up the loaded boxes when full. Delivery to Australia was fast and local delivery arrived right on time. A fantastic experience all round.

17 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Hamish for using our Boxes and Baggage service by sea to move your shipment of personal effects to Australia from the United Kingdom, we are really happy that we could assist you with moving your things and that you have liked our service.

Regards, Seven Seas Worldwide

Rated 4 out of 5 stars

The delivery to my goods seems smoothly

The delivery to my goods seems smoothly. But it was an annoying experience to schedule the delivery- on Thursday, I called the 1300 number to arrange y stuff was delivered on following Tuesday and told to get confirmation message on Monday , however, no any information received on Monday till 5pm so I had to call the 1300 number again to schedule it on Wednesday. The consultant kept to tell me that they will charge $35 if nobody is at home to make signature. In fact, the signature for receiving the stuff IS NOT Required(?)!

15 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Hua Shi for using our SeaPost service to move your boxes to Australia from the United Kingdom, please accept our apologies for the delay in the delivery and the additional call you needed to make, this was an Advisor error.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Excellent service!

Service was excellent from start to finish. Very easy to book, instructions were clear on how to pack, what information was required for customs etc. Our boxes arrived on time and custom costs estimations were accurate. The contents of our boxes was all in tact with no breakages. Would highly recommend and wouldn't hesitate to use Seven Seas again for any future shipping.

15 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Sarah for using our Boxes and Baggage service by sea to move your suitcases to the United Kingdom from New Zealand, we are really happy that we could help you and that you have liked our service and support during your shipment's transit.

Regards, Seven Seas Worldwide

Rated 4 out of 5 stars

Good value for money

Good value for money
Seven Seas provides a good range of options for shipping and is good value for money. It provides comprehensive information both on the website and through emails. But in effort to communicate so much, it was actually very confusing and more complex than it needed to be. The online platform was similarly confusing. But we are very pleased with the service in terms of shipping.

13 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you for choosing our MoveCube service for your international move to the United Kingdom, we deeply regret causing confusion with the documentation for shipping, this can be quite challenging and we work to avoid exactly the outcome you appear to have experienced - sorry.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Thank you for the help and support from…

Thank you for the help and support from the staff on the phone and the staff that delivered and picked up the shipment which made the whole experience stress free.They had been great. Thank you very much.

7 April 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Catherine for choosing our Boxes and Baggage service by sea to move your boxes to Malaysia, we are really happy that we could help you with moving your things and that you have liked our service.

Regards, Seven Seas Worldwide

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