I just received the facial night cream and what I can say at this moment is my face feels softer and I don’t know if it has taken effect yet. I can probably have a better reply after a couple of week... See more
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I like how you maintain a line of communication with your customers. You have delivered on your promises and timetable for product delivery. The product itself seems to be very good, easy to use and... See more
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I like the Serlino Lab products. Have been using religiously for about 3 weeks now and believe I can tell a difference; diminished fine lines and wrinkles. Will see how it goes after a solid 3 or 4 mo... See more
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The shipping and communication have been well above expectation. Perfectly excellent so far. I cannot speak to its effectiveness yet because I have not used it long enough to see any results. This... See more
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Company details
Written by the company
SerlinoLab is an Italian men's skincare brand. Every product is formulated and made in Italy, inside a family-owned lab active since 1987. Our formulas are designed exclusively for men who want to look sharp, rested, and younger than their age. SerlinoLab reviews on Trustpilot show real results from real men — fewer wrinkles, firmer skin, and a more rested look from the very first weeks. Read SerlinoLab Trustpilot reviews to see why thousands of men have made the switch.
Contact info
Roma, Italy
- info@serlinolab.it
- www.serlinolab.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Highly recommend
I like this product very much and use it in the morning and at night. Seems effective to me.
22 April 2026
Unprompted review
Reply from SerlinoLab
Dear Randolph,
thank you for your feedback and for your recommendation.
We’re glad to hear that you enjoy the product and that you’re using it both morning and night—a consistent routine like yours is key to achieving the best results. It’s great that it already seems effective to you.
We truly appreciate your trust and your recommendation.
Team Serlinolab
Friendly service. Good Product.
Friendly service. Attention to its customers. I also like the products.
22 April 2026
Unprompted review
Reply from SerlinoLab
Hi Brian,
Thank you for your thoughtful review! We’re so pleased to hear that you enjoyed both our service and our products. Providing friendly, attentive support is very important to us, so it’s great to know that came through in your experience. We truly appreciate your support and look forward to seeing you again!
Reply from SerlinoLab
Hi Larry,
Thank you so much for your kind words! We’re thrilled to hear you had an awesome experience and that you love the product. Your support truly means a lot to us, and we’re so glad to have you with us. If you ever need anything, we’re always here to help!
This men’s night cream is easy to use…
This men’s night cream is easy to use and put on your face. The first night I didn’t rub it in completely but now after making sure it is applied correctly, it makes my face soft and smooth. So far so good.
15 April 2026
Unprompted review
Reply from SerlinoLab
Dear Customer,
thank you for sharing your experience.
We’re glad to hear that you find the night cream easy to use and that, with the correct application, it leaves your skin soft and smooth. Proper application can indeed make a noticeable difference in how the product performs.
It’s great to hear that your experience so far is positive—consistent use will help you get the most out of it over time.
Thank you for choosing Serlinolab.
Team Serlinolab
Great products all across the line
Great products all across the line. Their customer communications is the best I’ve seen in years. Nicely done folks!
2 April 2026
Unprompted review
Reply from SerlinoLab
Dear Bill,
thank you for your kind words!
We’re delighted to hear that you consider our products great across the entire line and that our customer communication stands out to you. Providing clear, responsive, and helpful support is a core priority for us.
Your feedback is truly appreciated and motivates us to keep delivering at this level.
Thank you for choosing Serlinolab.
Team Serlinolab
I've only been using it for about a…
I've only been using it for about a week, but so far I really like it. It only takes a few minutes before bed. My skin's appearance definitely looks better. Less tired. It has become part of my skin care routine.
20 April 2026
Unprompted review
Reply from SerlinoLab
Dear Eric,
thank you for sharing your experience.
We’re glad to hear that even after just one week, you’re already noticing your skin looking less tired and more refreshed. It’s great that the routine fits easily into your evening—just a few minutes before bed can make a real difference when done consistently.
We’re pleased it has become part of your skincare routine and appreciate your trust in Serlinolab.
Team Serlinolab
Absolutely fantastically run company
Absolutely fantastically run company. Professional and customer service centric. The product didn’t work for me, but would recommend and use them again with no problem.
2 April 2026
Unprompted review
Reply from SerlinoLab
Dear Darren,
thank you for your thoughtful and balanced feedback.
We truly appreciate your kind words about our professionalism and customer service—this means a lot to us. At the same time, we understand that the product may not work the same way for everyone, as results can vary depending on individual skin characteristics.
Your willingness to still recommend us and consider using our services again is genuinely appreciated.
Thank you for your trust and for your openness.
Team Serlinolab
Enjoying taking care of my skin
I have enjoyed really taking care of my skin on a daily basis and am enjoying the results.
20 April 2026
Unprompted review
Reply from SerlinoLab
Hi Doug,
That’s so great to hear! Consistency really is key and we love that you’re starting to see great results.
Well I have just recently started using…
Well I have just recently started using the night cream..in fact I am only on my second week of applying the cream as instructed, so I have not noticed any significant changes or improvements .
I understand that most improvements are seen at 2 months daily usage, so I cannot properly evaluate your product .
I keep in mind that so many of these anti-aging creams sold online are essentially "snake oil" i,e. not worth the time and money spent by the consumers . But your money back guarantee for a full refund ,is why I took a chance and bought your product .
I need to test the validity of your assertions regarding the results you advertise your cream to do .
20 April 2026
Unprompted review
Reply from SerlinoLab
Hi Joseph,
Thank you for sharing your honest thought, we really appreciate you taking the time to do so.
You’re absolutely right that it’s still very early at the two-week mark. Most customers begin to notice more meaningful improvements after consistent use over 30–60 days, so giving it that full period will provide a much clearer picture of the results.
I completely understand your caution as well. There are many products on the market, and it’s reasonable to want to see genuine results before forming a final opinion. That’s exactly why we offer our money-back guarantee—so you can try the product with confidence and decide based on your own experience.
My skin looks much smoother and I am…
My skin looks much smoother and I am excited for how it looks in a couple of months.
20 April 2026
Unprompted review
Reply from SerlinoLab
Hi there,
We’re really happy to hear that you’re enjoying our products!
We can’t wait to see how they continue to work for you over time and appreciate you taking the journey with us.
If you ever have any questions or need support along the way, we’re always here to help.
Took longer than expected to receive my…
Took longer than expected to receive my order
20 April 2026
Unprompted review
Reply from SerlinoLab
Hi there,
Thank you for your feedback, and we are sorry to hear that your order took longer than expected to arrive.
We understand how important timely delivery is and we apologise for any inconvenience this delay may have caused. We will also be sharing your comments with our team so we can continue to improve our shipping experience.
If there’s anything else you need or if we can assist further, please don’t hesitate to reach out to our support team.
Nice product
I have only had these products a week but I feel that I can already see a difference. The facial wash is great, the night cream is not greasy and the eye cream really makes a difference too.
20 April 2026
Unprompted review
Reply from SerlinoLab
Hi Steve,
Thank you so much for sharing this, really great to hear you’re already noticing a difference after just a week!
We’re especially glad you’re enjoying the facial wash, night cream, and eye cream. It’s always great when the routine feels lightweight and effective at the same time.
We can’t wait to hear how you continue to get on with them over the coming weeks 😊
Still waiting on my order
Still waiting on my order. It’s almost a month. Tracking says it’s on its way but it’s already past the receiving date.
18 March 2026
Reply from SerlinoLab
Hi Vince,
We’re very sorry that both your original and replacement orders have exceeded the expected delivery timeframe.
Unfortunately, the carrier has experienced an unexpected delay with your packages. As a result, we have gone ahead and processed a full refund for your order.
Please allow 7–10 business days for the funds to reflect in your account, depending on your bank.
If you need anything further, please don’t hesitate to reach out to our support team.
So far a really good experience!
I like how you maintain a line of communication with your customers. You have delivered on your promises and timetable for product delivery.
The product itself seems to be very good, easy to use and
After 4 weeks I think I am seeing some results but too early to be sure. I recently got a 5 product package but it would have been better if you had included some description on how best to use the products. Is the self tanner to be used in the sun? will the color wash away. Does sun exposure harm the effect of the night cream?
19 April 2026
Unprompted review
Reply from SerlinoLab
Thank you so much for your detailed feedback BOB 😊
We’re really glad to hear that your experience has been positive so far, both with our service and the products themselves. It’s great that after 4 weeks you’re already starting to notice some results 💙
Regarding your questions:
The self-tanner does not require sun exposure to work. It develops gradually on the skin and the color will fade naturally over time with normal skin turnover (it doesn’t wash off immediately).
Sun exposure does not interfere with the effectiveness of the night cream, which is specifically formulated to work best during your nighttime routine.
For best results, we always recommend applying products on clean skin and following a consistent routine.
We also appreciate your note about instructions: your feedback is very valuable, and we’re working to make product usage even clearer. In the meantime, feel free to contact us anytime—we’ll be happy to guide you step by step 😊
I’m just confused at the application
I’m just confused at the application. Are you supposed to clean your face or just apply?
16 April 2026
Unprompted review
Reply from SerlinoLab
Thank you for your question Dane 😊
For best results, we always recommend applying the product on clean, dry skin. Cleansing your face beforehand helps remove impurities and allows the active ingredients to absorb more effectively.
A simple routine would be:
Cleanse your face gently
Pat dry
Apply the product as directed
If you’d like, feel free to reach out and we can guide you step by step based on the specific product you’re using 💙
Quality products
The products are high quality and they offered a very good special deal that I couldn't pass up.
3 April 2026
Unprompted review
Reply from SerlinoLab
Thank you so much ELIZABETH for your feedback 😊
We’re really happy to hear that you appreciate the quality of our products and that our special offer made your experience even better.
Your satisfaction means a lot to us 💙
We’re always here if you need any advice or support!
Quality Skin Care Products
I first purchased the Serlino Night Cream, and then there was this Easter bundle discount package, and that has introduced me into other various products (i.e. eye cream, body lotion, tanning, etc). All have been great and love the Italian influence compared to what is allowed in the US with ingredients.
13 April 2026
Unprompted review
Reply from SerlinoLab
Thank you so much MIKE for sharing your experience 😊
We’re really glad to hear that starting with the Serlino Night Cream led you to discover more products through the bundle, and that you’re enjoying each of them.
It means a lot to know you appreciate not only the quality, but also the Italian approach to formulation and ingredients 💙
Thank you again for your trust and support—we’re always here if you need any advice!
I like it but..
While I do like the lotion, I've been using it for 4 months and I don't really notice much of a change frankly but I am 70 and spent most of those years in the sun.
19 April 2026
Unprompted review
Reply from SerlinoLab
Hi there,
Thank you for taking the time to share your experience.
We're glad to hear you do like the lotion, and we really appreciate your honesty about the results you’ve seen so far. At 70, with significant sun exposure over the years, skin can understandably take longer to show visible changes, and in some cases the improvements can be more subtle.
That said, we completely understand your expectations, especially after using it consistently for four months. Feedback like yours is genuinely valuable and will be shared with our team as we continue to refine our products.
It’s been only 10 days
It’s been only 10 days, so I have not seen any changes in my face yet. But the cream itself feels good, not greasy and the bottle looks nice. Ask me again in a month…
19 April 2026
Unprompted review
Reply from SerlinoLab
Thank you for your feedback 😊
It’s completely normal not to see visible changes after just 10 days, as skincare products need consistent use over time to deliver noticeable results.
We’re glad to hear you’re enjoying the texture and that the cream feels pleasant on your skin—that’s an important part of the experience 💙
We’d love to hear your thoughts again in a few weeks once you’ve had more time to test it!
I suppose I had higher expectations of…
I suppose I had higher expectations of overnight miracles. However I have noticed a difference in my deep wrinkles on my forehead are not as deep as was before using product. I’m 73 and my sees the difference in only one week applying.
12 April 2026
Unprompted review
Reply from SerlinoLab
Thank you for sharing your honest experience, John 😊
We completely understand the expectation of quick, visible results, especially with overnight treatments. That said, it’s really encouraging to hear that you’ve already noticed a reduction in the depth of your forehead wrinkles after just one week.
Skincare works progressively, and improvements tend to become even more visible with consistent use over time 💙
We truly appreciate your feedback and are here if you’d like any tips to get the best results from your routine!
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