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SerlinoLabReviews 

1,387
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 230 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the products, noting improvements in skin texture, reduced wrinkles, and a more youthful appearance. People appreciate the quality and effectiveness of the items, often describing them as feeling clean, absorbing quickly, and delivering noticeable results within weeks. The user experience is generally positive, with many praising the pleasant fragrance and how well the products feel on their skin. However, some customers also noted issues with order and delivery, experiencing delays or receiving incorrect shipments. A few other people also felt that the company could improve by providing clearer instructions on product usage and being more transparent about potential shipping delays before an order is placed.

What people talk about most

Product

Reviewers mention positive feedback about product, with many finding them effective and exceeding... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the products' efficacy and how well they... See more

User experience

Customers report positive experiences with the product's user experience, noting that the refreshing... See more

Order

Users describe ambiguous interactions with order, with some customers praising the easy ordering process,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast shipping and timely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just received the facial night cream and what I can say at this moment is my face feels softer and I don’t know if it has taken effect yet. I can probably have a better reply after a couple of week... See more

Company replied

Rated 4 out of 5 stars

I like how you maintain a line of communication with your customers. You have delivered on your promises and timetable for product delivery. The product itself seems to be very good, easy to use and... See more

Company replied

Rated 4 out of 5 stars

I like the Serlino Lab products. Have been using religiously for about 3 weeks now and believe I can tell a difference; diminished fine lines and wrinkles. Will see how it goes after a solid 3 or 4 mo... See more

Company replied

Rated 4 out of 5 stars

The shipping and communication have been well above expectation. Perfectly excellent so far. I cannot speak to its effectiveness yet because I have not used it long enough to see any results. This... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

SerlinoLab is an Italian men's skincare brand. Every product is formulated and made in Italy, inside a family-owned lab active since 1987. Our formulas are designed exclusively for men who want to look sharp, rested, and younger than their age. SerlinoLab reviews on Trustpilot show real results from real men — fewer wrinkles, firmer skin, and a more rested look from the very first weeks. Read SerlinoLab Trustpilot reviews to see why thousands of men have made the switch.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(1,387)

884 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

After only a couple weeks I am…

After only a couple weeks I am beginning to see some results

1 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Rick,

Thank you so much for sharing your experience! We’re delighted to hear that after just a couple of weeks you’re already starting to see positive results. ✨

Our anti-age skincare formulas are designed to support visible improvements in skin texture, hydration, and radiance with consistent use.

Keep going—you’re still in the early phase, and results like firmness and smoother-looking skin often continue to improve over time.

We truly appreciate your trust in our skincare range and are here if you need any guidance to get the best results from your routine.

Rated 4 out of 5 stars

It’s only been a little over 2 weeks…

It’s only been a little over 2 weeks but I have noticed subtle changes for the better to my wrinkles near my eyes.

14 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear John,

thank you for sharing your experience.

We’re glad to hear that after just over two weeks you’re already noticing subtle improvements around the eye area. That’s a great early sign, especially for such a delicate zone.

With continued and consistent use, these results can become more noticeable over time.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

This stuff works!

18 March 2026
SerlinoLab logo

Reply from SerlinoLab

Dear Doctor Davis,

thank you for your feedback!

We’re glad to hear that the product works for you and that your experience is positive.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

So far

So far, skin is starting to respond well. I am an actor and have had to deal with makeup lately. Serino has helped my skin to retain its moisture and also contributed to no irritation.

17 April 2026
SerlinoLab logo

Reply from SerlinoLab

Dear Mark,

thank you for sharing your experience.

We’re pleased to hear that your skin is responding well and that the product is helping to maintain moisture while preventing irritation, especially with frequent use of makeup.

We understand how demanding that can be for the skin, so it’s great to know the products are supporting you in maintaining a balanced and comfortable complexion.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

Buying experience

Online ordering, shipping, and delivery were fast.Maybe too fast. Did not realize at the time cleanser and eye treatment were also available. Seeing improvement using night cream.

16 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Customer,

thank you for your feedback.

We’re glad to hear that your ordering, shipping, and delivery experience was fast and smooth, and that you’re already seeing improvements with the night cream.

We understand your point about not initially noticing the availability of the cleanser and eye treatment—these complementary products are designed to work together as a complete routine, enhancing overall results.

We appreciate your input and your trust in Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Quality Product

“The product packaging feels high-quality, and the dispensing mechanism is simple and easy to use. The face cream itself is smooth and absorbs quickly into the skin without leaving any residue. After just a few weeks of use, I’ve noticed a visible improvement in my skin’s tone and texture.”

1 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Tom,

thank you for sharing your detailed feedback.

We’re delighted to hear that you appreciate the high-quality packaging and the ease of use of the dispensing system. It’s equally rewarding to know that you enjoy the smooth texture and fast absorption of the cream without any residue.

Most importantly, we’re glad that after a few weeks of consistent use you’ve noticed a visible improvement in your skin’s tone and texture—that’s exactly the kind of result we aim to deliver.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Serlino Labs is another gift from Italy!

I discovered Serlino Labs by accident while searching for Italian shaving products. Having a very long history using Italian shaving creams and soaps. I was confident that the night face cream would be good. So, I ordered it. This is an exceptional product, that feels clean and absorbs fast, without any oily feeling on your skin. Most importantly it works, I look and feel better. The bottom line is just order some. I will be trying the eye cream on my next order.

1 March 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much for your wonderful feedback 😊

We’re truly honored that you discovered us through your passion for Italian products and that our night face cream lived up to your expectations.

It’s great to hear that you appreciate the clean feel, fast absorption, and effectiveness—those are exactly the qualities we strive for 💙

We’re excited that you’re considering trying the eye cream next, and we’re confident it will be a great addition to your routine.

Thank you again for your trust and support—it really means a lot to us!

Rated 4 out of 5 stars

I have been using the product for over…

I have been using the product for over a week and I do like the scent but the jury is still out on the benefits

30 April 2026
Unprompted review
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Reply from SerlinoLab

Thank you for your feedback Bobby😊

We’re glad to hear that you like the scent!

After just over a week, it’s completely normal to still be evaluating the benefits—skincare products usually need a bit more time and consistent use to show visible results 💙

We hope to soon earn that 5th star and would love to hear your thoughts again after a few more weeks!

Rated 5 out of 5 stars

Only been using product for about a…

Only been using product for about a month but definitely can see and feel the difference

30 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much Robert for your feedback 😊

We’re really glad to hear that, even after about a month, you can already see and feel a difference—that’s a great sign.

With continued and consistent use, results often become even more noticeable over time 💙

We truly appreciate your support and are always here if you need any advice!

Rated 5 out of 5 stars

Top Quality Products

Top quality products. I used another brand face and neck cream but I had to use more of it to get the same result I’m getting with yours. Service is great and your delivery is always on time. Nice doing business with you.

30 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much Gerald for your detailed feedback 😊

We’re really happy to hear that you find our products to be top quality and that you’re achieving great results with a smaller amount—that’s exactly what we aim for.

It’s also great to know that you’re satisfied with our service and delivery—providing a smooth and reliable experience is very important to us 💙

Thank you again for your trust, it’s truly a pleasure doing business with you!

Rated 5 out of 5 stars

Looks like it's working

Looks like it's working, especially around my eyes

30 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you for your feedback Mario 😊

We’re really glad to hear that you’re already noticing improvements, especially around the eye area.

That’s a great sign—continued and consistent use will help enhance the results even further over time 💙

We’re always here if you need any tips or support along the way!

Rated 5 out of 5 stars

Received the product in a timely…

Received the product in a timely manner. Feels really good. Haven’t seen results yet but it does feel good. Good quality so far. I’ve been using for two weeks so far.

29 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you for your feedback Denis 😊

We’re glad to hear that you received your order on time and that you’re enjoying the texture and overall quality of the product so far.

After just two weeks, it’s completely normal not to see significant results yet—skincare typically requires a bit more time and consistency to show visible improvements 💙

We appreciate your patience and would love to hear your thoughts again after a few more weeks!

Rated 5 out of 5 stars

It is light and smells great

It is light and smells great. But the results from the body lotion really got me.

29 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much Darren for your feedback 😊

We’re really glad to hear that you appreciate the light texture and the fragrance—and even more that the body lotion results impressed you!

That’s exactly what we aim for: a great experience combined with visible benefits 💙

We truly appreciate your support and are always here if you need anything!

Rated 3 out of 5 stars

So,no response

So,no response

29 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Dominic,

Thanks for reaching out.

Could you please provide a bit more detail regarding your message, as we’re unable to locate a recent email from you? Alternatively, you’re welcome to share your order number so we can look into this for you right away.

Rated 5 out of 5 stars

Still waiting for full results.

Still waiting for full results.

29 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you for your feedback John-david 😊

That’s completely understandable—skincare results often take a bit of time to fully develop, especially depending on individual skin type and starting conditions.

With consistent use, results typically become more noticeable over the following weeks 💙

We appreciate your patience and are here if you’d like any tips to help you get the best possible results!

Rated 5 out of 5 stars

Awesome product!!

23 April 2026
SerlinoLab logo

Reply from SerlinoLab

Thank you so much for your feedback RICKY😊

We’re really glad to hear that you find the product awesome!

Your support means a lot to us 💙
We’re always here if you need any advice or assistance!

Rated 4 out of 5 stars

Feels good

Looks good, but I need to tried for a longer period of time; feels good on my face for now.

Thanks Harry

28 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Harry,

Thank you for your feedback! I’m glad to hear it’s feeling good on your skin so far.

You’re absolutely right, giving it a bit more time will allow you to see the full benefits, and results typically improve with consistent use.

If you have any questions as you continue, please don’t hesitate to reach out, we’re here to help.

Rated 4 out of 5 stars

It's only been a few weeks

It's only been a few weeks, but I have noticed a tightening of my facial skin and a reduction of sagging. I can't wait to see if there are more improvements at the end of a couple of months.

28 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Gary,

Thank you for sharing your experience with us! We’re so pleased to hear that you’re already noticing a tightening effect and a reduction in sagging after just a few weeks.

Results often continue to improve with consistent use, so we’re excited for you to see how things progress over the next couple of months.

If you have any questions along the way, please don’t hesitate to reach out, we’re always here to help.

Rated 5 out of 5 stars

Wow!

The light feeling when applied and my skin feeling less rough and my pores shrinking in size. Also my skin looks more even.

28 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Ian,

Thank you so much for sharing your experience, it’s wonderful to hear!

If you have any questions or need any tips as you continue using the product, feel free to reach out anytime.

Rated 5 out of 5 stars

Great product and Great customer…

Great product and Great customer service!!!

24 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Carmine,

Thank you so much for your kind words, we really appreciate your support! It’s great to hear you’re happy with both the product and our customer service.

If you ever need anything, we’re always here to help.

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