SEPTAL WHOLESALE LTD Reviews 19

TrustScore 4.5 out of 5

4.5

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Company details

  1. Electronics Store
  2. Jeweler

Written by the company

Septal Wholesale Ltd is a thriving business in the UK dedicated to providing high-quality products at unbeatable prices. As a trusted importer and wholesaler, we offer cutting-edge merchandise, including mobile phones, laptops, electronics, stationery, toys, household items, and more. Our focus is to ensure that our customers receive excellent value for their money. We take great pride in providing top-quality products, and we’re confident you’ll love them as much as we do. If you have any questions or comments, please don’t hesitate to contact us. We’re always here to help.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great customer service

Great customer service. The company took the trouble to phone me about my small order, which was difficult to source, and found me a suitable product.

2 April 2024
Rated 4 out of 5 stars

Very helpful

Very helpful, not sure if we have the exact bag for the vacuum cleaner, but tried hard to find the equivalent and called to check before sending replacement. Thank you.

8 September 2023
Rated 5 out of 5 stars

Good Service and prompt communication.

I found the exact telephone batteries I needed on this website so ordered several. But much to my disappointment after ordering and paying I received a reply from them that the batteries could not be mailed. They told me a credit would be applied to my Credit Card which was done very quickly, 3 days after ordering. I was pleased with the response I got and would order from this site again in the future.

15 September 2022
Rated 1 out of 5 stars

My order was cancelled by the store…

My order was cancelled by the store after payment was authorised .. Very bad service

26 September 2021
SEPTAL WHOLESALE LTD logo

Reply from SEPTAL WHOLESALE LTD

We're sorry for this. As soon as we realised this item wasn't in stock we tried to contact you but hadn't heard back from you so refunded you the following day. We were hoping to receive the item but deliveries to us had been delayed and then cancelled due to Covid lockdowns.

Kind regards,
Septal

Rated 1 out of 5 stars

Item never arrived still waiting on a…

Item never arrived still waiting on a refund 3 weeks later don't trust this company I won't ever use them again (refund came through today a week after me writing this review)
EDIT WHY YOU REPLY WITH BS IF IT WAS DELIVERED ON TIME IT WOULD HAVE ARRIVED 2 WEEKS BEFORE I MOVED AND REFUND TOOK WEEKS NOT DAYS LIKE YOU SAY

20 April 2021
SEPTAL WHOLESALE LTD logo

Reply from SEPTAL WHOLESALE LTD

We're sorry for this experience. We had sent your order on time and it was delivered within 3-5 working days as promised. At the time, you were moving house, we understand it can be frustrating but we did the best on our end. Once you had requested a refund, it was sent to you within a timely manner, 3-5 working days.

Kind Regards,
Septal

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