Send a Smile logo
Visit website

Send a Smile Reviews 1,189

•
TrustScore 4.5 out of 5

4.6

Greeting Card Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Greeting Card Shop

Written by the company

Bei Send a Smile kannst du ganz einfach und schnell persönliche Grußkarten online gestalten und per Post verschicken lassen. Unsere Website bietet eine große Auswahl an Kartenkategorien für verschiedene Anlässe wie Geburtstagskarten, Einladungen, Weihnachtskarten und vieles mehr. Du kannst alle Karten nach Wunsch anpassen, persönliche Nachrichten hinzufügen und Fotos einfügen. Mit sendasmile.de macht es Spaß, anderen eine Freude zu bereiten – einfach und zuverlässig.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great cards

I love being able to change a card as I would like to have it. It always arrives as planned, very quick service and very beautiful cards. Ive bought and planned lots of cards from here. Love using this sight!

13 March 2026
Unprompted review
Send a Smile logo

Reply from Send a Smile

Thank you so much for your lovely review! We’re really happy to hear that you were able to create your cards exactly the way you wanted and that you’re enjoying our service so much. It means a lot to us that you keep coming back to design and order your cards with us.
We hope you continue having fun creating beautiful cards, and we wish you all the best until next time!

Rated 5 out of 5 stars

Best App/service ever

I started off , years ago, using your website which was already amazing.
I now started using the app which I love even more! The versatility and ability to change everything on a card you can think off and now the handwritten message part- I am convinced this is one of the best apps I have on my phone!

Living in Canada with family in Germany, I often run out of time to send physical mail on time and we also currently have a postal strike going on. Your service is such a live safer and so much fun to use!
I love it!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Im always happy when my card arrives

Im always happy when my card arrives, Ive never been disappointed!! Thank you so much for the careful and loving way you produce the cards that we ry to design. Im very greatful. 💖💖

15 July 2025
Unprompted review
Rated 4 out of 5 stars

I always had good experiences with…

I always had good experiences with SendaSmile (Kaartje2Go) in the Netherlands. So when i decided to send a card to good friend in Germany, i expected the same excellent experience. It came late. But it finally came (So i do have to change my review a bit)

9 April 2025
Unprompted review
Rated 5 out of 5 stars

All Thinks and Delivery are very good

25 July 2024
Unprompted review
Send a Smile logo

Reply from Send a Smile

Thank you very much for your positive review! We are very pleased to hear that everything, including the delivery, met your expectations. Your satisfaction is our top priority and your kind words motivate us to continue to provide you with the best possible service. We wish you a good time.

Rated 3 out of 5 stars

Easy und fast

Fast and easy to use. It could be easyer to copy one designed card to send it to another person. At least the quality of the pictures and even the paper could be better.

11 July 2024
Unprompted review
Send a Smile logo

Reply from Send a Smile

Thank you so much for your review! We're thrilled to hear that you found our application easy to use.

We wanted to let you know that it is indeed possible to create a second version of a designed card. This way, you can adjust a card to your liking without losing the original design.

Additionally, we would love for you to reach out to us again, as in many cases, we can improve the quality of the photos after consultation. We also offer a variety of paper types in different weights and colors.

If you ever find yourself dissatisfied or in need of assistance, please feel free to contact us directly. We're here to ensure our customers are happy and satisfied.

Rated 5 out of 5 stars

Fine, I like everything

Everything is great

6 July 2024
Unprompted review
Send a Smile logo

Reply from Send a Smile

Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie so zufrieden mit uns sind und wünschen Ihnen eine gute Zeit.

Show reviews in all languages. (1,189 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look