Update from below - they have contacted me both online and by phone. They are correcting the browser issue and refunding the money for the unneeded policy. "The website does not work well with Safar... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We purchased computer insurance last year and it was the smartest thing we've done. A 13 year old toting around a computer every day is a recipe for disaster and kiddo just had to go in and get a repl... See more
I am so glad to have had this warranty. My little guy is 8, and he accidentally tripped on the charging cord, which knocked his device to the floor and cracked the screen, and it would no longer turn... See more
I haven't filed a claim yet, but I like the idea of having insurance covering my child's school-issued laptop for the entire school year at a minimum price. Although I was hesitant to spend the $25 f... See more
Company details
Written by the company
Securranty is a licensed Third Party Administrator and Insurance Agency specializing in Extended Warranties, Protection Plans, and Insurance for Smart Phones, Tablets, Laptops, Appliances & more. We sell directly to Consumers, Business, Education and thru our channel partners.
Trusted for over 15+ Years! Rated A+ by the Better Business Bureau
Written by the company
- Count on us for 24/7 Customer Support
- For assistance and support contact us 24/7 via email support@securranty.com, Phone 832-304-2015, or log in to your account on www.securranty.com
Buy With Confidence, Cancel Anytime For A Refund!
Cancel Anytime For A Refund!
100% refund within first 30 days, thereafter pro-rata refund!
Contact info
1470 First Colony Blvd, Suite 300, 77479, Sugar Land, United States
- 8323042015
- support@securranty.com
- www.securranty.com
Protection marter than your devices!
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible setup
So the first time I created an account it had dissapeared off the face of the earth (with my credit card #). Then second account i created that credit card was charged for a 4 year policy on a used Desktop Computer - then I was told the computer had to be new! This company is horrible!
7 April 2026
Reply from Securranty
Thank you for your feedback. When completing your online purchase, only the Brand-New Computer option was available for desktop warranty, and you selected this even though your computer was used. As a result, your policy was canceled and a refund was processed. To ensure eligibility for coverage in the future, please make accurate selections regarding your product.
If you need further assistance, feel free to contact us 24/7/365 by phone or email.
Great price and an easy checkout.
5 March 2026
Claimed to cover a new desktop and didn’t
Ordered a custom desktop because I got a quote from security and felt that I could insure it, but I was misled and told that the insurance would not cover the desktop I bought even though I got the quote and bought the desktop insurance
23 February 2026
Reply from Securranty
Thank you for your feedback. The desktop you purchased is a custom built desktop PC and does not have it was assembled using individually sourced components and was not manufactured as a complete unit by an original equipment manufacturer (OEM) and does not come with a manufacturer's warranty. Therefore, we canceled your purchased and processed a 100% refund.
Money saver
This is our 2nd yr. 1st yr the brand new chromebook hinges broke. 2nd yr on same chromebook and something with screen. We are supposed to get the same chromebook every year.
15 December 2025
Functionally a scam company, do not buy insurance from them under any condition!
Absolute joke of a company you should avoid with a 100 foot pole. Sold me the incorrect policy for my device multiple times, was unable to fix it untill i created multiple support cases and then when i needed to file a claim hit me with some random nonsense about how I'd have to prepay all years of my insurance premiums in advance in order to get my device fixed(this was never mentioned at all to me during my numerous calls to them to try and see what would be covered). The rep on the phone, Diego, was not helpful at all and kept repeating how it was my fault for not asking the right questions which truly shocked me. I would not use this company if they were the only insurance provider on the planet, stay away from them at all costs.
10 December 2025
Unprompted review
Reply from Securranty
Thank you for your feedback. The desktop you purchased is a custom built desktop PC and does not have it was assembled using individually sourced components and was not manufactured as a complete unit by an original equipment manufacturer (OEM) and does not come with a manufacturer's warranty. Therefore, we canceled your purchased and processed a 100% refund.
Good to have this especially when you…
Good to have this especially when you live paycheck to paycheck .
8 December 2025
Reasonable plan and cost
It is a reasonable plan that ensures the protection for my son's chromebook that is necessary for the length of time that he is using it.
20 November 2025
Reply from Securranty
The pricing provided to the school district includes maximum discounts and thus we do not offer further discounts for multiple policy purchase.
No option for Cyberpower Gaming PC
No option for Cyberpower Gaming PC, I had to cantle the warranty
26 November 2025
Reply from Securranty
Thank you for your feedback. If a laptop or desktop was assembled using individually sourced components and was not manufactured as a complete unit by an original equipment manufacturer (OEM) and does not come with a manufacturer's warranty, we cannot provide coverage fot the device because these devices do not have a unique serial number identification.
I canceled my warranty insurance…
I canceled my warranty insurance request a few days ago and therefore should not have gotten this email
26 October 2025
Reply from Securranty
We appreciate your feedback. The school district requires us to notify all parents to renew insurance when it comes up for a renewal. We apologize for any inconvenience.
simple form and familiar payment process
22 October 2025
Repeat customer
Repeat customer. Device was repaired last academic a few times with no additional cost involved.
10 October 2025
Kids loose things very frequently so…
Kids loose things very frequently so having this helps parents tremendously
10 October 2025
It was quick and easy
10 October 2025
Seamless
It was very seamless to purchase insurance for multiple children. The price was right and affordable. Thank you for making this insurance available.
5 October 2025
Mind at ease…
Definitely feel more at ease knowing there is protection on something valuable that is borrowed from the school. Thank you!
5 October 2025
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