Sculpt Touch Official Reviews 134

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

This company is trash they are scamming people out of money i ordered over a month ago spent almost $150 and have NOTHING to show for it they won't respond to my emails and after doing more research i... See more

Rated 1 out of 5 stars

If I could give this place 0 stars I would… Placed an order over a 100 order never received they don’t have an operating number or email that actual people answer and help order was placed 22 days ag... See more

Rated 4 out of 5 stars

I absolutely love my Sculpt Touch waist trainer! It's smooth, comfortable, and works better than I expected. It holds everything in place, and helps me look amazing in my dresses! My experience wearin... See more

Company replied

Rated 1 out of 5 stars

I was so super excited to try. They said error with processing figured out zip code was incorrect. Told via email that would now be sent out within 7 days- ten days later still waiting for tracking nu... See more

Company details

Written by the company

Sculpt Your Curve, Just One Touch. Best Waist Trainer Award 2023.


Contact info

2.2

Poor

TrustScore 2 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

This company is trash they are scamming…

This company is trash they are scamming people out of money i ordered over a month ago spent almost $150 and have NOTHING to show for it they won't respond to my emails and after doing more research im not the only one who ordered and got NOTHING there are also reviews on the BBB website being for help to get their money back... this is the worst experience of my life!!! I filled a dispite with my bank and i hope yall read these because the people posting videos with products they actually got probably only got them so they can help the company scam countless others out of 100's of dollars... my advice to you DON'T DO IT!!!

2 April 2026
Unprompted review
Rated 1 out of 5 stars

I was supposed to receive my waist…

I was supposed to receive my waist trainer today and it was marked as delivered by I never received my package 📦, so what are they doing having packages marked and they never delivered them, I want my product or a refund of the full amount, worst place I've encountered.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this place 0 stars I…

If I could give this place 0 stars I would…
Placed an order over a 100 order never received they don’t have an operating number or email that actual people answer and help order was placed 22 days ago… I’m reporting to the BBB. There’s no way they are stealing people money .. keep your money and buy from someone else these people are terrible

20 February 2026
Unprompted review
Rated 1 out of 5 stars

I am really disappointed the bottle…

I am really disappointed the bottle came wet…the price for that little bottle is ridiculous I will never order from here again they are horrible…

3 January 2026
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

We’re very sorry to hear your bottle arrived wet and that this has caused frustration. This is not the experience we want for our customers, and we completely understand your disappointment.

Please contact our support team with your order number so we can make this right. We appreciate the chance to resolve this and improve your experience with us. 💛

Rated 1 out of 5 stars

WORST COMPANY EVER!!!!

I order a bra that was "BOGO" free. But by the time I paid shipping and shipping protection, I could have bought a better bra at a store closer to home. Anyway, what I received was not the right size or color that was on the order slip. I email them immediately (because there is no other way to get a hold of them) and asked for a full refund.
Instead, I got an email explaining how I was wrong and the order was right, even though the invoice said the same thing as me. So I quickly responded with an email EXACTLY AS THEY REQUESTED, with a copy of the invoice, and images of the bra. That was around the first of November that all of this took place and I'm still waiting for a return authorization and refund.

THIS COMPANY IS A SCAM. The only reason that I'm not giving them a lower rating is because the app won't let me!

31 October 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

We’re really sorry for the frustration and delays you’ve experienced. Receiving the wrong size or color and waiting so long for a resolution is not the experience we want for our customers.

Sculpt Touch is a legitimate company, and we want to make this right. We’ll check your order to make sure everything is correct. Please reach out to our support team with your order number. We’ll prioritize your case, issue the return authorization, and process your refund as quickly as possible.

Thank you for your patience and for giving us the chance to fix this.💛

Rated 5 out of 5 stars

I’m surprised at all the negative…

I’m surprised at all the negative comments. I must say that I didn’t have any problems with delivery, it came on time. I’ve only been wearing the waist trainer a few days now but I’ve been a waist trainer girlie for a long time now and this is the most comfortable waist trainer I have had yet! I love how it feels it doesn’t roll up! And it snatches the waist. I also like that I can workout in it and wear it under clothes. They also sent me two free gifts. The small waist trainer they sent for free is very cheap and doesn’t stay zipped up but it was free 🤷‍♀️ so I can’t complain too much. Overall so far I love this waist trainer. I definitely want to collaborate with sculpt touch.

30 November 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

Thank you so much for sharing your experience! We’re thrilled to hear that you love your waist trainer and that it’s comfortable for workouts and daily wear.

We’d be excited to explore a collaboration with you! Please feel free to reach out to our team so we can discuss the possibilities.

Thanks again for your support and kind words!💛

Rated 1 out of 5 stars

Horrible Scam

This product looks morning like advertisement and I'd not worth the money!!!! I want a full refund!!!

29 November 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

We’re really sorry to hear you’re unhappy with your order. Sculpt Touch is a legitimate company, and we definitely want to make this right. Please contact our support team with your order number, and we’ll help you with the return & refund process as quickly as possible.

Thank you for giving us the chance to resolve this. 💛

Rated 1 out of 5 stars

Horrible company

I placed my order online on
Since then I’ve had to reach out to them four times just to find out where my order is only for them to turn around and tell me that they were out of stock
No one reach out to me
And I was provided horrible customer service
I will never order from this company again. They are trash.

8 November 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

We’re truly sorry for the lack of updates and the frustration this caused. We’ve escalated your case and will help resolve it right away. We hope you’ll give us a chance to make this right. 💛

Rated 1 out of 5 stars

I have not received my order

I have not received my order. $45 is alot to take from someone in this economy
I only purchased it because i do alot of public speaking and felt insecure . I just wanted something to make me look better in my clothes
This is sad

31 October 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

We apologize for the inconvenience. Please contact support@sculpttouch.com with your order number — we’ll prioritize your case.💖

Rated 1 out of 5 stars

Don't Bother

I love my sweat core waist trainer from a previous order. However customer service from my most recent order was so horrible. You cannot return late items that you no longer need without paying for it as if it was your fault. I will not be ordering from them again.

23 October 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

We’re sorry for the inconvenience with your recent order and truly appreciate your honest feedback. If you still need to return or exchange your item, please contact us anytime — will review your case and be happy to assist. We hope to earn back your trust. 💖

Rated 3 out of 5 stars

Better option for purchasing

ALOT of the reviews are stating they never received their product… I HATE buying things off links on instagram or whatnot… It always takes forever or never comes… Therefore I went on amazon and ordered one… It was also cheaper for the same product… And if you order the wrong size the exchange process is waaay easy… The one I ordered was a little tight but not unbearable… Just got it yesterday so haven’t seen any results to say if the product works like it says it does… That is the reason for the 3 stars…

11 October 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

Thank you for sharing your experience and feedback. We’re glad you received your order safely and appreciate your honest review. We’re always working to improve shipping and sizing options to make your shopping experience as smooth as possible. ✨
We hope to serve you again and earn a higher rating in the future! 💖

Rated 1 out of 5 stars

Will mess your back up tremendously. You will have back pain now I have them and I can barely walk at times after using this.

This is not a good waist trainer whatsoever. Every time I wear this weight trainer. I noticed that I’m in a lot of excruciating pain in my lower back area in my afternoon now I can barely walk at times after using this just left the ER now I’m on medication.

4 October 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

We are very sorry to hear about this and take reports of adverse reactions extremely seriously. Please discontinue use immediately and seek medical care if needed.

Please contact support@sculpttouch.com
with your order number and any photos/doctor notes — we’ll prioritize your case and discuss refund/return options. We truly hope you feel better soon and would like the chance to assist you. 🙏💖💌

Rated 1 out of 5 stars

I ordered a Mother’s Day promotion at…

I ordered a Mother’s Day promotion at Scullt Touch on June 28. I have not received the package up to date. They sent the package to a wrong address and I informed them that it was the wrong address and gave them the correct one. I initially called the shipping company Gofo Express and they said they will resend my patio the correct address. I waited and didn’t receive anything. I sent emails to sculpt touch and I called Gofo and both have been unhelpful. I wish I used a reputable business which appreciates customers. Basically Sculpt touch stole $55.99 from me and they are not willing to pay me back. I DO NOT WANT THEIR PRODUCT ANYMORE! Sculpt touch you should be ashamed of yourself. I hope your business goes down and many people see through your lies 😡.

I rate them -100

28 June 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

We sincerely apologize for the delivery issue and the frustration this has caused. This is not the experience we want for our customers. Please contact us at support@sculpttouch.com
with your order details so we can investigate and resolve this promptly—either by refunding you or finding another solution. 🙏
We truly hope you’ll give us the opportunity to earn back your trust. 💖

Rated 1 out of 5 stars

I give them no stars made my order…

I give them no stars made my order never received it said it was shipped back.. i paid no shipping but trying yo tell me u cant give me a full refund? When u tell me u cant locate my address but everyone else can? Never ever order from them still fighting to get my money back after they have told me they have thete merchandise BUYERS BEWARE DONT WASTE YOUR MONEY OR TIME@!!

15 July 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

We’re very sorry for the trouble and frustration you’ve experienced with your order. This is not the experience we want for our customers. Please contact us at support@sculpttouch.com
with your order details so we can review your case and resolve this promptly. 🙏
We truly hope to earn back your trust. 💛

Rated 1 out of 5 stars

I give them no stars.

I give them no stars.. this company is a scam.. they need to be shut down completely.. they just take your money. I ordered my sculpt touch on June 19 2025... it is July 26 & still haven't received anything... the usps has a tracking no# but haven't received the item...& I work for the post office... it doesn't take this long...we work around the clock getting people their packages as fast as we can... they need to be investigated as soon as possible!!!

26 July 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

We sincerely apologize for the unacceptable delay in receiving your Sculpt Touch order and the frustration this has caused.😔 This is not the level of service we aim to provide, and we are committed to making this right for you. To help resolve this issue as quickly as possible, please contact us directly at support@sculpttouch.com with your order details.

Thank you for your patience—your experience is extremely important to us, and we are dedicated to ensuring your order is delivered promptly or replaced if necessary.💛

Rated 5 out of 5 stars

I purchased my waist trainer and it was…

I purchased my waist trainer and it was too small. I reached out to customer service and they gave me instructions on how to exchange the item. I was notified by email and they even told me to keep the old waist trainer. I did not take long for them to send me my replacement. I am excited to see the transformation.

13 July 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

Thank you for sharing your experience! We’re glad the exchange process was smooth and that you’re excited about your waist trainer. Wishing you great results! 💪

Rated 1 out of 5 stars

Purchased an item and it’s too small so…

Purchased an item and it’s too small so I tried contacting sculpt touch to do an exchange and no one has responded, I hope everything is ok because if it is ok they are showing bad business practices you should always respond to a customer.

18 June 2025
Unprompted review
Sculpt Touch Official logo

Reply from Sculpt Touch Official

We sincerely apologize for the delay in responding and any frustration this has caused. This is not the level of service we strive to provide.

Please know we take your concerns very seriously and want to resolve this for you as quickly as possible. Could you email your order details to support@sculpttouch.com so our team can assist you directly with the exchange?

Your experience is very important to us, and we’re committed to making this right. 💛

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