I walked through the door and was immediately attended to by Suzanne, an extremely friendly, helpful, and patient (!) young lady, fortunately at Wrecsam that day rather than her usual Aintree establ... See more
Company replied
Unit 4 Wrexham Central Retail Park, Bradley Road, LL13 7SU Wrexham, Denbighshire,, GB
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I walked through the door and was immediately attended to by Suzanne, an extremely friendly, helpful, and patient (!) young lady, fortunately at Wrecsam that day rather than her usual Aintree establ... See more
Company replied
The delivery team were amazing from.start to finish by phoning us with updates, really friendly spoke to us about the sofa and told us all the features were clean and tidy by taking all rubbish away c... See more
Great service and very patient staff - as they say it's a woman's prerogative to change her mind - that's exactly what my wife kept doing.
Claire from the wrexham store was friendly informative and knowledgeable. No pushy sales all questions were answered to the best of her knowledge thank you easy transaction will use again
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Unit 4 Wrexham Central Retail Park, Bradley Road, LL13 7SU, Wrexham, Denbighshire,, United Kingdom
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Great, helpful advice from store to delivery. Staff in shop were excellent and the delivery was brilliant, no problem.
Great service and very patient staff - as they say it's a woman's prerogative to change her mind - that's exactly what my wife kept doing.
The delivery team were amazing from.start to finish by phoning us with updates, really friendly spoke to us about the sofa and told us all the features were clean and tidy by taking all rubbish away couldn't fault them
Hannah was lovely and so helpful. We want to the store in Wrexham, we were recommended to go there. Thank you Hannah. The other lady ,sorry don’t know he name was lovely too.
I walked through the door and was immediately attended to by Suzanne, an extremely friendly, helpful, and patient (!) young lady, fortunately at Wrecsam that day rather than her usual Aintree establishment.
I would have liked a little time to browse first to take more note of costings, but Suzanne did an excellent job. She wasn't 'pushy', but I did agree to more than I initially intended spending. Clever girl, an asset to your company.

Reply from poltronesofà - Wrexham
Claire from the wrexham store was friendly informative and knowledgeable. No pushy sales all questions were answered to the best of her knowledge thank you easy transaction will use again
I was looked after by a nice man called Ryan he was very nice and friendly, he definitely has the gift of a salesman. Although he did seem genuinely nice
Really helpful staff, nothing is 2 much trouble, know everything about the products they sell, would definitely recommend to anyone wanting to purchase sofas etc
Kept informed from the night before about the time of delivery, a link to track it and a call from the delivery men approx 45 minutes before they arrived, excellent.
The gentleman who delivered and put the suite together were very polite and professional. Thank you.
Very helpful and couldn’t do enough for me a very positive experience lovely men
The Lady in the store was so helpful, nothing was too much trouble. The Manager of the shop was so helpful as well.
Warm welcome, free to browse, sit and test at will with absolutely zero sales pitch. Excellent.
Questions asked were answered clearly and really good advice given when asked for.
Company representative, Jake, is a credit to the company.

Reply from poltronesofà - Wrexham
Great service, kept upto date with the tracker, and drivers called when getting close. Brilliant service, and great quality furniture. All in all great
Well explained. Knowlegeable staff and friendly. Found what we wanted. Thank you
Quite a wait for the sofa but it was worth it. The delivery lads were great very helpful after a bad experience four years ago, couldn't fault anything.
We had a wonderful experience in the store. The lady who helped us was incredibly kind, patient and professional. She explained every sofa in detail, offered us hot drinks because it was very cold outside, and made us feel very welcome. The quality and design of the sofas are amazing, and the customer service was exceptional. Thank you for such a lovely experience!
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