Pleasant sales environment. Low pressure, knowledgeable staff, good range of furnishings. Nice coffee - little things all help.
Delivery guys were good (van was a tad shabby, but I suspect independent couriers don't have access to the bags of gold the likes of UPS do. I approve of the use of small businesses though - so keep it up :-)

Penny was excellent she explained everything perfectly. She was very friendly and polite

EXCELLENT QUALITY, STAFF GREAT

The staff were not pushy at all, explained the store layout and what offers were available and then left us alone to browse
Decided to buy a could sofas and the purchase was made easy with all options explained

Steve our sales man was excellent. Lovely store too

Excellent service. Very knowledgeable. I think it was Stephen at Broadstairs.

I found the broadstairs store very welcoming, the lady that helped us Penny couldn't have done more, we ordered a beautiful sofa and armchair and can't wait for it to arrive, highly recommend.

Five star service from start to finish. No pushy sales people, we were able to take our time, double check and ask questions.
Accurate estimate of availability, and excellent delivery tracker. The installers were polite and careful and all rubbish was taken away. The sofas are stunning. Thank you.

All went well on time a bit of trouble getting in owing to small premises but managed in the end

The experience of choosing a new suite was hard but Aaron made us feel very welcome and took his time with us so we didn't feel rushed

Penny was great, really helpful, easy going and pleasant. Didn’t pressure us into anything kept it light and informative.
Great experience

All the staff were very helpful and informative without applying any sales pressures and made our purchase a pleasant experience ,

Great service with delivery drivers, friendly and good communication around delivery time.

Good sofas, salesmem wernt pushy but they were helpful and polite when we spole to them

Great people in store, can't ask for more helpful people,no end of help,give them a psy rise!!!

Not pushy, helpful and patient

We were very impressed with Martin your sales assistant. Having fled from the showroom of a rival company due to the pushy salesman who wouldn’t leave us alone, he provided us with the information we asked for and allowed us the space to look at your products in our own time. Hopefully our new recliner chairs will match his efficiency

Very welcoming salespeople, very knowledgeable. The product virtually sold itself for quality. Chris the salesman in the margate store took his time explaining and showing different variations of what we were looking for. Had to go back for a second visit and order because of the lack of sample colours but, all ok in the end. Would definitely recommend.