poltronesofà - Telford Reviews 

1,291
TrustScore 4.5 out of 5

4.7

Telford Forge Retail Park, Colliers Way, TF3 4AG Telford, Shropshire,, GB


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Rated 5 out of 5 stars

A very good experience from start to finish. Rahima and Mark were very knowledgeable and helpful in store at Telford, and made ordering simple. Delivery kept us aware of their arrival time and install... See more

Rated 5 out of 5 stars

The sales team were exceptional and really help us to make sure we came away with what we wanted, no fuss everthing clearly explained. Great experince would come back again and definately recomened to... See more

Rated 5 out of 5 stars

From the time we went in to look the person helped us was very knowledgeable and we found what we wanted. Placed order and waited for the delivery and we took delivery yesterday and the two men were... See more

Rated 5 out of 5 stars

We were assisted by Rahima who was very helpful and knowledgeable about the products, she was pleasant and nothing was too much trouble for her. Excellent sales technique not pushy for very informati... See more


Company details

  1. Furniture Store

About poltronesofà - Telford

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Telford Forge Retail Park, Colliers Way, TF3 4AG, Telford, Shropshire,, United Kingdom

  • 01952 209860

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,291)

15,393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service overall was perfect sales…

The service overall was perfect sales lady not pushy but extremely helpful first class tracking information with first class timed delivery the delivery guys were absolutely brilliant polite helpful and were a pleasure to have met would highly recommend.

18 July 2026
Rated 4 out of 5 stars

Good quality settees.

Good quality settees.
2 settees ordered but they arrived 3 weeks apart.
That took me by surprise a bit.
The staff at Telford were great.

8 July 2026
poltronesofà - Telford logo

Reply from poltronesofà - Telford

Good Afternoon Kevin,

I hope you are well and thank you for your review.

We appreciate you sharing your feedback and are pleased to see that you are happy with the quality of your sofas.
I can see the your furniture was from 2 different ranges and suppliers which is why they did arrive at different times however I apologise for any inconvenience that this may have caused.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

A very good experience from start to…

A very good experience from start to finish. Rahima and Mark were very knowledgeable and helpful in store at Telford, and made ordering simple. Delivery kept us aware of their arrival time and installed the sofa with the minimum of fuss. There was one very minor issue, and that was resolved with a home visit inside a few days. Very happy with it all.

8 July 2026
Rated 5 out of 5 stars

From the time we went in to look the…

From the time we went in to look the person helped us was very knowledgeable and we found what we wanted. Placed order and waited for the delivery and we took delivery yesterday and the two men were very professional and soon had them together.
First class service from start to finish.
I would recommend this company.

8 July 2026
Rated 5 out of 5 stars

Unbelievable buying experience

Marc and the team at Poltron e sofa, Telford were incredible with my partner and I. We visited a few times over a week period to ensure that we were making the right decision. Marc was incredibly patient with us, knowledgable about the products and we have absolute trust in him and the team.

Thank you so much for all your help.

I would highly recommend anyone to choose Poltron e sofa!

4 July 2026
Rated 5 out of 5 stars

Assisted to make a confident decision

From the moment we walked into the Telford store we were welcomed and ably assisted by Resham. He was knowledgeable and patient providing us with information and explanations about the many different items we looked at. Using the knowledge provided we were able to make a purchasing decision we were confident in. In fact he was the perfect sales person.

17 June 2026

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