poltronesofà - Stockport Reviews 

1,955
TrustScore 4.5 out of 5

4.6

12 The Peel Centre, St. Marys Way, SK1 2HU Stockport, Cheshire,, GB


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Rated 3 out of 5 stars

The guys at the store in Stockport were very good . Delivery was not good the sofa was delivered on the day stated but the tracking was very misleading as the time slot kept changing . When the sofa w... See more

Company replied

Rated 5 out of 5 stars

Daniel and Marc were fantastic. Called to advise eta and were quick, efficient and very friendly whilst installing the furniture. Tracking app was very good too. Not forgetting the team in the sh... See more

Rated 5 out of 5 stars

From our initial visit to the showroom in Stockport and placing the order we received excellent customer service from Vinnie who was helpful, friendly, polite and not pushy. After several weeks the de... See more

Rated 5 out of 5 stars

Very easy going relaxed atmosphere. Most of furniture is electric recliners and items on displace at low prices are end of line. Delivery price very high due to inflated petrol price that has fallen.... See more


Company details

  1. Furniture Store

About poltronesofà - Stockport

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • 12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,955)

16,738 reviews in the last 12 months

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Rated 3 out of 5 stars

The guys at the store in Stockport were…

The guys at the store in Stockport were very good . Delivery was not good the sofa was delivered on the day stated but the tracking was very misleading as the time slot kept changing . When the sofa was delivered in the afternoon 4 of the backs were missing . After finding the warehouse tel no myself the backs were arranged to be delivered the next day . Bit of hassle but got sorted .

23 July 2026
poltronesofà - Stockport logo

Reply from poltronesofà - Stockport

Good Afternoon,

Thank you for taking your time to leave us a review.

We're delighted to hear that you had a positive experience with our team at our Stockport showroom. However, we're sorry that your delivery experience did not meet the same standard.

We appreciate your feedback regarding the tracking updates and understand how frustrating it must have been for the delivery time to keep changing. Delivery time slots are provided as an approximate guide, as there can sometimes be factors outside of our control that may affect timings throughout the day.

We're also sorry that parts of your sofa were missing on arrival, although we're pleased to hear the missing backs were arranged and delivered the following day. We appreciate your patience while this was resolved.

Thank you again for sharing your experience. Your feedback will be passed on to the relevant teams as we continue to improve our delivery service.

Kind regards,

Lauren – Poltronesofà at ScS
Social Media Team

Rated 5 out of 5 stars

Great product …

The sales person was very welcoming without be pushy - advised on the product then left us to decide - he seemed very knowledgeable about the product - we came into store after looking at a competitors sofas and found your staff much more professional and no hard sell - basically let the product do the selling.

28 July 2026
Rated 5 out of 5 stars

Jaz from Stockport branch was…

Jaz from Stockport branch was brilliant. He had loads of patience (over 2 hours we were there!) and was very knowledgeable about all the sofas and how we could have the size shape and colours we wanted. He was very friendly too. Excellent service! Thank you.

18 July 2026
Rated 5 out of 5 stars

From our initial visit to the showroom…

From our initial visit to the showroom in Stockport and placing the order we received excellent customer service from Vinnie who was helpful, friendly, polite and not pushy. After several weeks the delivery team were prompt, friendly and courteous. Good job by all. Thank you. Gill on behalf of her Parents

18 July 2026
Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. I knew roughly what I wanted and soon found it. Staff were happy to show me around but also did not affect my decision in any way. Really good experience, lovely selection of sofas

15 July 2026
Rated 5 out of 5 stars

Sitting comfortably again!

Daniel and Marc were fantastic. Called to advise eta and were quick, efficient and very friendly whilst installing the furniture.
Tracking app was very good too.
Not forgetting the team in the showroom, their advice and patience was gratefully received. We did take quite a long time in store to make our choices, but this didn’t appear to be a problem.
There was a few weeks lead time for maunufacture and delivery, which we were advised of, but definitely worth the wait, our new furniture is fantastic.
Would definitely recommend.

18 July 2026

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