Amy was brilliant. She was very helpful, courteous, knowledgeable about the product & put both my wife and myself at ease. She was not going allow us to leave the branch until we were absolutely sur... See more
Location
Switch locationUnit 7 Ravenhead Retail Park, Saint Helens Linkway, WA9 1JF St Helens, Merseyside,, GB
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See what reviewers are saying
Delivery slot was given and I was able to track easily.They arrived earlier than I thought and were very professional.Put the sofa together, cleared up and took away the cardboard packaging and explai... See more
Our whole fabulous experience is purely down to the most incredible customer service from your staff member, Christine. From the moment she approached us in the store, she exuded an incredible warmth... See more
Settees arrived within the agreed time schedule with the showroom. On the day of delivery we received texts and phone calls with arrival updates. The two delivery lads were great and hard working in... See more
Company details
About poltronesofà - St Helens
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 7 Ravenhead Retail Park, Saint Helens Linkway, WA9 1JF, St Helens, Merseyside,, United Kingdom
- 01744 697540
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Very happy with the service
Very happy with the service. The sales assistant was very good and very helpful.
The young man who dealt with us was…
The young man who dealt with us was very professional and extremely helpful. His name was Lewis at your St Helens branch .
I was very p,ease with the lady who…
I was very p,ease with the lady who helped me choose my sofa and arm chair.zShe was very helpful and p,easant i would recommend your cokpany to my friendsTHANK YOU
The suite was thanks to all. wonderful value for…
The suite was wonderful value for money, very well made and looks and feels fabulous. We were always kept abreast of delivery and the delivery guys were amazing. A big thanks to all.
Great service helpful and friendly
Was very pleased with the suite
Was very pleased with the suite
Very good quality
Very good price
Ordered two reclining chairs that were…
Ordered two reclining chairs that were perfect for our requirements, the staff were very helpful and informative.
On the delivery date I was given a time slot for delivery, the guy's were polite and professional and everything went smoothly.
Excellent service from sale to…
Excellent service from sale to delivery. My new sofa and chair of a very high quality. I highly recommend
May use AI-assist with repliesRead more
Outstanding service
Our whole fabulous experience is purely down to the most incredible customer service from your staff member, Christine. From the moment she approached us in the store, she exuded an incredible warmth and friendliness, without applying any pressure. Her depth of knowledge on all of your products was phenomenal- very impressive indeed. She carried us right through to completing the sale and could not have been more helpful if she tried. She was incredibly enthusiastic, knowledgeable and committed to helping us find a product that worked for us. Her manner was slightly unique, but it absolutely worked. Christine is an absolute asset to your organisation and we would probably have left the store without buying anything, if she hadn't approached us and been so genuinely fabulous. Thank you so much Christine!
Amy was brilliant
Amy was brilliant. She was very helpful, courteous, knowledgeable about the product & put both my wife and myself at ease. She was not going allow us to leave the branch until we were absolutely sure and satisfied.
There was no hard sell and the whole experience was great. Thanks Amy👍
Delivery was straight forward
There is an amazing range to browse
We were met by a very helpful young lady who showed us round your wonderful store. She listened to what we had in mind and advised what she thought would be what we were looking for and then left us to browse and decide. No pressure which was great.
We can't wait to get our new sofa.
Perfect service
The friendly staff were very efficient and made sure everything was how I wanted it.
The only thing I would say is the email sent for delivery spot could be better. Instead of saying 7am - 12am it would be better to say maybe 7am - 10am etc. That way every person expecting a morning delivery would not have to get up so early. I say again, the delivery was perfect. Also the staff at the store were very helpful and friendly.
Excellent service
Delivery slot was given and I was able to track easily.They arrived earlier than I thought and were very professional.Put the sofa together, cleared up and took away the cardboard packaging and explained everything they needed to very well.Excellent service throughout.Would recommend to anyone looking for a new sofa.
The sofa was damaged
The sofa was damaged. Said it would be reported but on the job sheet ot did not show.
They delivery men tried to gey the marks off with the kit but failed.
We are not accepting this and when I phoned was unable to get through.
The sofa fits great and staff and delivery guys were all great

Reply from poltronesofà - St Helens
The lady who helped us order 2 chairs…
The lady who helped us order 2 chairs was so helpful and explained how long it would take to be delivered.
Suite delivery
On time, professional and courteous. All waste materials picked up and disposed of. 1st class.
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