We had a great experience at Poltronesofa. From the moment we entered the store, we were warmly welcomed and professionally assisted throughout the entire process. The team presented the offer clearly, listened to our needs, and genuinely cared about helping us choose the best sofas for our new home. Excellent customer service and a very pleasant shopping experience. Highly recommended!

Good staff correspondence, polite and knowledgeable

Went into Rotherham store near Park gate, and was amazed at the showroom with plenty suites to pick from, as we would not have shopped in SCS for anything as they didn't have a good reputation in furniture .Sean the young salesman was very helpful and professional and nothing was too much trouble for him. We loved a suite, but not colour and we where able to pick the material we wanted and the colour, which was ideal for us. The furniture is not cheap so we hope it is going to be as good as they say and looking forward to receiving it

Great service from staff in shop and delivery staff great quality of sofa., deffo be shopping back here again 😁

We called into the store at Parkgate retail World, Rotherham and was greeted by a young chap called Nathan who was very helpful and extremely knowledgeable he made us feel at ease and found us exactly what we wanted! We can't thank the guy enough he was great and the suite is to die for, we are both extremely happy and so glad we called in at Poltronesofas 👍😀

Very helpful staff.showed us all our options,long lag time from purchase to delivery,but that seems the norm nowadays with furniture.Not a problem for us

Delivery was great and the sofa is Lovely. The main issue I have is that I have been charged for delivery yet there has been offers on since I purchased my sofa with free delivery. I called to ask about this but I was told that is ordered my sofa now and nothing could be done. Other companies honour new deals prior to delivery - you should do the same.

Very friendly and professional

Delivery drivers were great placed the sofa exactly whereI wanted it built it tested it and in 30 degree heat and the sofa is superb quality

Was made to feel welcome without being pressurised into buying and was allowed to look round the store at own pace No delivery fee was required so was happy with overall price of sofa purchased

The delivery service was very good the people who delivered the sofa were very friendly and polite they were very respectful

The salesman that helped me to buy a sofa was very helpful , informative and explained everything I wanted to know .

Greeted and asked if we needed any help,advised just looking,gave us space and checked in with us occasionally.offered advise if we asked anything.informed us of all information when purchased sofa.will defo recommend .

Good service professional staff very helpful delivery was excellent too thank you

Staff very friendly and very helpful

Delivered on the date as promised, very professional and polite, from the sales team right through to delivery, Many thanks

FROM GO TO THE STORE BEING HELP BY YOUR STAFF TO CHOOSE THE CHAIRS THAT FITTED MY REQUIREMENTS THE CHOSE OF FABRICS. COLOUR. THE EASE OF BEEN EXPLAINED HOW THINGS CAN BE PAYED FOR THEM. THE DELIVERY OPTION. TEXTS MESSAGES KEEPING ME UP TO DATE. HOW WOULD BE DELIVERING THEM. WENT BRILLIANT. QUALITY OF CRAFTSMANSHIP SOFAS IT OUTSTANDING.
MY ONLY THINKING I HAVE MISSED OUT ON BY THE 5 MONTHS WIGHT FOR DELIVERY IS THE CONFORTE AND STRESSLESS USE OF THE CHAIRS THEY ARE EXACTLY WHAT MY BODY AND LIVING ROOM NEEDED.
THANKS TO ALL TAKE CARE ON ALL YOUR TRAVELS.

Friendly, helpful staff.
Worked quickly and efficiently.

Helpful staff in store when purchasing giving all information.
Delivery was in the time scale given.
On the day of delivery kept informed of arrival time.

Sean was very helpful, not pushy, full of knowledge. He brought different fabrics to help us decide the best options. Talked through how the service is from day one to the delivery date.