Good choice of furniture, good choice of colours and fabrics. Helpful store staff. Delivery time was quite long but we were made aware of that on order. Delivery date was confirmed, 6 days later... See more
Company replied
Location
Switch locationUnit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB
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See what reviewers are saying
Mia greeted us straight away at riverside Northampton store. She was very inviting with a gentle and friendly approach. She asked the right questions showing us sofas but allowed us room to move as we... See more
Enrique at Riverside Northampton was very helpful knowledgeable and answered all our questions as they arose. Friendly environment with no pressure .A pleasant show room which was comfortable for vie... See more
Great experience, delivery was due for August but gratefully accepted early delivery in July. Sofa and chair very well made, leather is high quality. Delivery driver and set crew very polite and inst... See more
Company details
About poltronesofà - Northampton
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, United Kingdom
4.6
Excellent
2K reviews
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Friendly staff that are not pushy
We were given plenty of time to browse. We came back quite a few times and we're always met with smiles and friendly staff.
Ordering the sofa was easy and pain free. The young gentleman was very friendly and helpful, making sure that we were happy with our purchase.
4 July 2026
Very happy at the moment
9 July 2026
Great sofa buying experience
Wailur was a great salesman and did his best for us throughout the process. We were made to feel welcome and could take as long as we needed to select the right sofa for us.
7 July 2026
Sales staff are patient
Sales staff are patient, friendly, warm and welcoming. I needed to change my delivery date and that was simple no hassle. The drivers were brilliant and left no mess. Highly recommend!
1 July 2026
Very helpful not rushed explanation all…
Very helpful not rushed explanation all around the difference of leathers and fabrics
Easy to take our time left for some time to experience different styles
3 July 2026
Delivery was on time and they were very…
Delivery was on time and they were very efficient, Kept us informed as to the delivery time
1 July 2026
The service was brilliant and pleasure to come into your store …
The service was brilliant and pleasant to deal with your staff we were treated well by Henrickie
30 June 2026
Staff exceptional
Staff exceptional. So helpful and understanding ( particularly as I dithered about my choice) . Friendly and nothing was too much trouble for them.
1 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The guys were very friendly and quickly…
The guys were very friendly and quickly got the furniture out of the boxes and into the lounge.
28 June 2026
Reply from poltronesofà - Northampton
Ciao Elaine,
Thank you for your time this morning, it was lovely speaking with you.
We really appreciate your feedback and are pleased to see that you had a positive experience.
If you do think of anything that we could have improved on to make it a 5* experience then we would love to hear from you.
You can update your review in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Great Sofas, Great Price
Great Sofas! Great price and delivery was smooth and very polite staff!
25 June 2026
Very good freandly tim start from shop…
Very good freandly tim start from shop and finish with delivery
23 June 2026
Great service through out
Great service through out, really friendly and helpful staff in store. Lots of options and styles for sofas in the store. Delivery ran smoothly and plenty of updates on when it would arrive.
24 June 2026
Reply from poltronesofà - Northampton
Good Afternoon Michael,
I hope you are well and thank you for your review.
We appreciate you sharing your feedback and are pleased to see that you had a positive experience with us on your recent visit to store and with the delivery.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
very frendly and qick at there work
23 June 2026
Great service and very comfortable in…
Great service and very comfortable in the shop with the assistance
23 June 2026
Brilliant polite men but the only thing…
Brilliant polite men but the only thing they need is just shoe covers when entering homes coz dirty shoes you cannot wear them in the living room
19 June 2026
Reply from poltronesofà - Northampton
Ciao Miss Ndema,
I hope you are well.
Thank you for taking the time to leave us your review and for sharing your feedback.
I am pleased that you were happy with the service from the delivery crew and found them to be polite.
I will ensure that your comments are passed on to our Distribution Centre to help us improve moving forward.
Thank you for your order and I hope that you are enjoying your new furniture.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Fabulous sofas and footstool
Fabulous sofas and footstool, the only downside is that it took months to arrive and they wouldn't take my old three piece away. Apart from those niggles I love the new look in my lounge.
13 June 2026
Reply from poltronesofà - Northampton
Ciao Lynda,
I hope you are well and thank you for taking the time to leave us your review.
We really appreciate your feedback and are pleased to see that overall you were happy in your experience, and with the furniture.
I am sorry if the delivery lead time was a little longer than you may have hoped for.
Thank you for your order with us and we hope that you continue to enjoy your new furniture.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Excellent Service
Excellent Service. Wonderful sales team.
Sharron. You were amazing.
The quality of the items were just what you hope for. No harassment from staff.
Everything thoroughly explained
16 June 2026
They went out of there way for me
They went out of there way for me. Having low back pain found me the perfect recliner with lumber support helpful understanding very considerable so much understanding support thankyou SCS
29 May 2026
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