Very welcoming and helpful staff. Explained the different type of fabrics and leather options. Introduced me to various sale options. The staff had a great knowledge about each product I looked at... See more
Location
Switch locationUnit G Cleveland Retail Park, Skippers Lane, TS6 6UX Middlesbrough, County Durham,, GB
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See what reviewers are saying
The quality of our sofa is fantastic. The two guys who delivered it (Vortech 3 & mate) were spot on, efficient, respectful and cleared up afterwards. Would definitely recommend 👌
When entering the store we noticed a fresh sweet smelling scent,which I have to say was lovely. We were greeted as we walked in by Connor who gave us a friendly hello. After a couple of minutes he cam... See more
Liked Staff in store friendly Choice of fabrics Delivery men good Sofa looks lovely Dislike Was told delivery 10 to 12 weeks At 10 weeks given delivery date week ahead so paid off sofa bala... See more
Company replied
Company details
About poltronesofà - Middlesbrough
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Unit G Cleveland Retail Park, Skippers Lane, TS6 6UX, Middlesbrough, County Durham,, United Kingdom
- 01642 779150
4.6
Excellent
2K reviews
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Delivery was well co ordinated and went…
Delivery was well co ordinated and went very smoothly.The two man team were very courteous and did a great job in a tricky space delivery .Well done 3rd July 2026
4 July 2026
Very friendly lady very nice she even…
Very friendly lady very nice she even gave us a water in very nice water bottles and bags
2 July 2026
Review from the Broughs
Warm welcome and cool water drink greatly appreciated.
Very knowledgeable staff members.
Helpful in all ways at guiding us to the suitable items
Nothing too much trouble.
27 June 2026
Excellent quality brilliant price
Excellent quality brilliant price
Delivered withcare and very friendly experience
30 June 2026
Great Staff
I'm terrible for remembering names however I came in with my wife a daughter the staff where amazing with my little one and the young lad that looked after us was great we told him we where moving house and he made sure to get us a good deal and a delivery date ready for when we moved in.
Thank you again
30 June 2026
Professional, respectful and helpful
Drivers kept me updated on delivery time. The handled my sofa with care abmnd respected my property. Both lads were friendly, funny and professional. Cannot thank them, and the company, enough. I love my sofa.
29 June 2026
Excellent delivery
Excellent delivery. Arrived early within the time slot. Friendly and efficient when assembling items. Totally satisfied. Thank you.
30 June 2026
The delivery guys kept me informed of…
The delivery guys kept me informed of their arrival time and arrived on time. They were very professional, neat, tidy and took all the rubbish away. Two happy chappies. Well deserved 5 star
30 June 2026
Excellent customer service
Excellent customer service. Felt welcomed into the store form the moment we entered until we left.
25 June 2026
Excellent customer service
Excellent customer service, from knowledgeable and helpful member of staff, Barbara
22 June 2026
Excellent customer service
Callum was great. Answered all of our questions. Wasn't pushy. Left us to debate and decide. Showcased the product well. Excellent product knowledge.
20 June 2026
Amazing Customer Experience
We were welcomed immediately by the team and offered bottled water..all staff were keen to interact, with Barbara taking the lead role. Negotiations over prices were quickly made and an order placed.
Overall an excellent customer experience. Thank you
27 June 2026
Great staff
Great staff, very polite, great prices, 0% finance over 4 years great selection of furniture with 5 year guarantee
23 June 2026
devivered before forecast {4 weeks…
devivered before forecast {4 weeks ahead] men very friendly and polite ,all in all excellent
21 June 2026
Sofas
Conner the salesman was very helpfull put us at ease when deciding which sofa to buy lots of sofas to look at very friendly no pressure put on us to buy
16 June 2026
May use AI-assist with repliesRead more
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Very friendly staff and very helpful
9 June 2026
Reply from poltronesofà - Middlesbrough
Ciao Mrs Southall,
I hope you are well and thank you for your review.
I am pleased to see that you had a positive experience with us on your recent visit.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
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