Excellent service
Fantastic customer service
Delivered on time

Brain was very helpful. I’ve been on your website tho so could look at what I ordered but says not found?

The guys were amazing arrived on time did a fantastic job and were very polite a credit to you highly recommended

David the salesman was super friendly and efficient. Real gem of a guy!!

We researched which sofa we thought we might like, found it in store and purchased it.
Staff in store were helpful and friendly,
Delivery arrived following messages informing us of delivery date and time. Phone call from driver letting us know they would be with us in 30 mins. Both delivery men friendly, efficient and soon had the sofa in place and constructed. All packaging taken away.
The whole process was easy. Thank you

Great staff that were very helpful and nothing was too much trouble. Very hospitable on entering the store and were not pushy.
The delivery guys were great and made light work of the difficult door apertures in my house.
The settees are great as well!!!

Tracking worked very well kept informed and on time . When the two sofas were brought in it was pointed out there was damage/large split to the fabric on the bottom of the sofa phots were taken and we were asked if it needs to be reported ? We have waited a long time and spent a lot of money surely this should have been picked up at boxing stage but wasn’t. I am now waiting to see what will be done to rectify the issue

Great customer service in store. Not too pushy. Gave us time to browse uninterrupted, but salesman was there to assist when needed. Sofas were delivered within the specified time period. Arrived at given time on the day. Good contact with notifications of exactly when they would be here. Chris and Terry were polite and respectful of our property. They unpacked the sofas, placed them exactly where we wanted them and took all the packing away. Sofas are great and very competitively priced.
A really good experience. Thank you.

The people in the store were very nice and not pushy at all.And that's what I like when I vist stores.

Me and my partner went in to the store for a look around on a sunday afternoon. We became aquainted with Jayne who helped us understand what exactly we were looking for. She didn’t try to sell us the most expensive items but sold us a sofa that she knew would suit us and our needs. She went above on beyond with us, bringing us refreshments on a hot day, getting to know us and just having a nice laugh together. We used their financing option which she talked us through with her colleague, Chase, and they answered all of our questions. Huge shoutout to Jayne for being so genuine and kind to us :)

Overall it was an excellent service. buying the furniture was easy and well explained but what let the experience down was being ignored by the staff once the final payment was made. The delivery team were excellent, friendly and efficient a credit to the company.

Very helpful staff when choosing our furniture. Nothing too much trouble. Delivery information very useful and accurate. The delivery men were very helpful and efficient.

Extremely helpful and patient as we chose our sofas and sofa bed - couldn't have been more accommodating
Nice quality leathers compared to the competition, and great that you can get most items in the store in every matching colour/fabric which made mixing and matching extremely easy

Tha guy that served us remembered us from a couple of weeks before.
We were left to have a good luck and then we found him to place an order.Overall a first class salesman who was brilliant at his job.
Well done SCS

The Sofa we chose with the help of Sophie at the Lincoln store. She was patient and answered all our questions over 2 visits. Delivery is a bit long but the timing works for us. We look forward to recieving our sofas.

To coin a phrase, love it, love it, love it! The whole process of buying my sofa, and armchair, has been an absolute dream. The sales lady was helpful at the start, I was kept informed of the whole process of it's making, and right up to the delivery of my furniture, was a really great experience. Thankyou Poltronesofa.

The staff we're knowledgeable and approachable. We were given support when we needed it and space when we didn't.

Our new settees arrived earlier than the quoted delivery date and were installed very efficiently.I
We were kept informed of our delivery time which is a very good thing these days.

A nice store, pleasant and helpful staff and excellent choice of products.

Great selection in showroom - lots of choice together with huge choice of different fabric finishes. Important to be able to try comfort of seating. Staff namely Brian were excellent help - we took our time over a couple of days with choices - whole experience was helpful & not rushed. Altogether very pleased.