Helpful texts prior to the actual delivery. Also really friendly guys who delivered the sofa.

Choosing our sofas was easy, we were left alone to wander the store at our leisure. Coffee & water was offered. No sales pressure and advice given only when requested.
Delivery was brilliant, I received a text the day before, giving a time slot. Next day the van pulled up at 06.50hrs. Delibery men were very polite and efficient. Sofas were set up and tested inside 15 mins.
Brilliant service.

Great choice available. Left to browse without constant interference from sales staff unless we asked fir information. Once we'd made or decision service was good. Dropped a point because not all conditions of sale were explained at the time and we only discovered them once we were home and read the paperwork. Not sure how useful this review is as we're still awaiting delivery so unable to comment on our actual order.

I went to scs in Leckwith Cardiff, the staff were very friendly and polite, christopher served me, I told him my budget and he took me to the sofa I was able to afford, I loved the fact that he didn't try to pressure me into buying anything out of my budget,such a lovely guy, I would recommend shopping here to anyone

Julie at the store was extremely, knowledgeable on the products were were looking at. Dhe was persnaoble and really went out of her way to help us through the purchasing process.

the delivery was on time ,the two delivery staff were helpful and kind, ,the sofas are great

Be more clear if the need to cancel arises ... don't reel off the conditions ( SO FAST ) that you hardly have the breath to finish (especially when you have been told you have early stages of dementia ) turned what should have been a happy experience " into a frustrating and tired experience

Great service, on time and very helpful

Salespeople very helpful and easy to deal with and they didn’t put us under any pressure to buy. All in all an enjoyable experience.

Sofa and chair arrived a bit later than time originally given but no problem. Delivery men were pleasant and installed furniture without problem

Outstanding service can't fault anything

Regular communication and quick installation in my lounge. Hall area is difficult to manoeuvre but they managed although one or two scuffs to the skirting boards. Suite is as expected and comfortable

Good customer service
Advisor well versed on product

We had spotted the Poltronesofa we wanted online then we stepped into Scs with a warm welcome showed a picture of the sofa and were surprised to know we choose colours/materials of our liking,fantastic customer service & delivery of our 4 seater sofa,we love it ! Thank you !

1st class. The crew rang to ask if they could call before tiime.

Nothing pushy at all, we chose a decent product that will be fit due purpose

We have been searching for the perfect sofa for our first home, and Julie made the whole experience so enjoyable from start to finish. She went above and beyond to help us, taking the time to answer all our questions and making sure we found exactly what we were looking for.

Julie was incredibly lovely, down to earth, and never once made us feel pressured or pushed into making a decision. Her friendly and genuine approach really stood out and made such a difference.

Thank you, Julie, for all your help, we truly appreciate it and couldn’t recommend you enough!

Becca & Dylan xx

Really friendly people, as soon as we got to the main doors, Stuart was there to help from the start, made everything simple,the shop and choices were amazing thank you all.

Waiting for my furniture now nearly 4 month to arrive now got to wait till june .Its like waiting for the cows to come home...