Poltronesofa - Aintree Reviews 2,272

TrustScore 4.5 out of 5

4.4

Aintree Shopping Park, Topham Drive, L9 5AT Liverpool, Lancashire,, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Visited your Aintree showroom on 2 occasions. Staff friendly and helpful, On second visit placed an order and awaiting delivery hopefully early July. I was dealt with by a gentleman on my first vuisi... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from the moment we walked through the door, greeted by Simon, he was so helpful, really patience, didn't rush us, we looked at a number of sofas, so much to choose from. We picked th... See more

Rated 5 out of 5 stars

Kate was very welcoming and professional. No hard sell, just information to help us make a decision. Everything explained in simple terms I would totally recommend

Rated 4 out of 5 stars

Very happy with furniture delivery men very polite but on bringing the sofa into my living room took some paint off the door frame and said I just need to paint over it which in reality I should not... See more

Company replied


Company details

  1. Furniture Store

About Poltronesofa - Aintree

Written by the company

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Written by the company


Contact info

  • Aintree Shopping Park, Topham Drive, L9 5AT, Liverpool, Lancashire,, United Kingdom

  • 0191 731 3300

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Fantastic service from the moment we…

Fantastic service from the moment we walked through the door, greeted by Simon, he was so helpful, really patience, didn't rush us, we looked at a number of sofas, so much to choose from. We picked the perfect sofa, which was very comfortable in the perfect colour, would definitely recommend going there and ask for Simon to help you.

28 May 2026
Rated 4 out of 5 stars

Helpful friendly staff…

Visited your Aintree showroom on 2 occasions. Staff friendly and helpful, On second visit placed an order and awaiting delivery hopefully early July. I was dealt with by a gentleman on my first vuisit and on the second visit when I placed the order it was Kate.

20 May 2026
Poltronesofa - Aintree logo

Reply from Poltronesofa - Aintree

Good Afternoon,

Thank you very much for your time today, it was lovely speaking with you.

Thank you again for your feedback following your visit to both stores and we will ensure that your comments are passed on to the relevant teams.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 4 out of 5 stars

Very happy with furniture delivery men…

Very happy with furniture delivery men very polite but on bringing the sofa into my living room took some paint off the door frame and said I just need to paint over it which in reality I should not have to do

22 May 2026
Poltronesofa - Aintree logo

Reply from Poltronesofa - Aintree

Ciao Sheila,

I hope you are well.

Thank you for taking the time to leave us your review following your delivery.
I am pleased to see that you are happy with your furniture however apologise that there was an issue with the paintwork on your doorframe. I will ensure that your feedback as passed on to our Distribution Centre to help us improve on our customer experience moving forward.
Again we are sorry for any inconvenience caused.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Excellent in every way

The delivery men were excellent. Very careful and considerate in their approach. The suite we bought is well made and comfortable, with the right degree of cushioning and firmness. We are delighted.

19 May 2026
Rated 5 out of 5 stars

from start brandon done most of work…

from start brandon done most of work took all details size ex colour we had to go home to work out if fits it does so we came back following day to order but brandon was not in so kate to over alls well in love and war

19 May 2026
Rated 5 out of 5 stars

I was dreading going into browse in…

I was dreading going into browse in sofa shops due to being approached and pressured, but when I was met by Simon at Poultron Aintree he was different, I told him I was just browsing, he understood right away and just briefly explained the colour/fabric system on the tags so that I was aware and left me to relax and wander around on my own, until I actually called him. Because of this, and feeling relaxed with no sakes pressure, I bought a sofa as soon as it caught my eye within 10 minutes. I called him to ask further questions, He was brilliant, very relaxed and no pressure. It made such a difference to my sofa shopping experience. Very pleased 👍

6 May 2026
Rated 5 out of 5 stars

It was a very smooth experience from…

It was a very smooth experience from beginning to end, we were kept up to date by phone and by the app, and the guys Mark & Rafa were friendly and very competent. Arrived on time and were quick & efficient. Thank you 5 stars!!!

13 May 2026

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