When visiting the store we were greeted by Alison who was friendly and warm! She was so knowledgable about the item we wanted, very helpful and would recommend her to anyone! The store was beautiful,... See more
Location
Switch locationUnit 13 Abbotsinch Retail Park, Renfrew Road, PA3 4EP Paisley, Renfrewshire,, GB
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See what reviewers are saying
We spoke to two members of staff, Sonny and Allison. Both were lovely and extremely knowledgable about your products. Visiting your store was such an enjoyable experience. We had been looking at... See more
Shirley was fantastic! Asked us what we were looking for and helped us to find the perfect sofa. Spent time with us helping us to choose a colour for our living room. She made the experience very enjo... See more
Kept up to date with arrival time.Sofas set up by delivery man. Packaging taken away. Did not have enough gliders to put on the 2 seater sofa which would have been very much appreciated. Delivery man... See more
Company replied
Company details
About poltronesofà - Abbotsinch
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Unit 13 Abbotsinch Retail Park, Renfrew Road, PA3 4EP, Paisley, Renfrewshire,, United Kingdom
- 0191 731 3300
4.6
Excellent
3K reviews
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Very polite and helpful staff
Very polite and helpful staff. At no time did I feel pushed or rushed to purchase anything from the store.
20 April 2026
Very helpful and knowledgeable polite…
Very helpful and knowledgeable polite and very clear a great experience to
20 April 2026
I have bought a 2-2seaters from…
I have bought a 2-2seaters from Poltronesofa -Abbotsinch it is super I would recommend the company and the staff for there dedication they describe the item down to a T and the after care I would highly recommend the place
4 April 2026
Good service but hidden costs added on…
Good service but hidden costs added on is a bit disappointing!
20 April 2026
Very enjoyable experience
Very enjoyable experience, superb choice of sofas as well as colours. Staff incredibly helpful, knowledgable.
16 April 2026
Nice friendly staff.
20 April 2026
Excellent service by shirley
Sold sofa by Shirley today, excellent customer service. Very helpful. Explained everything that was required and helped with ideas of measurements etc. highly recommend
21 April 2026
Unprompted review
Great service from Steven
17 April 2026
No pressure
Peter who dealt with us was very patient and helpful. We weren't sure between leather sofas or fabric an his input was very hellpful,and never felt under pressure
4 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It would be better if the staff gave…
It would be better if the staff gave the customer time to look around the shop on there own.
20 April 2026
Reply from poltronesofà - Abbotsinch
Good Afternoon,
Thank you for your review.
Thank you for taking the time to leave a review and feedback from your visit to our store.
Our team always strive for a positive experience for customers when visiting us and to be friendly and helpful at all times. I am sorry if this did come across in a negative way, I will make sure the feedback reaches the store.
Kindest,
Tegan, Poltronesofa at ScS
Social Media Team
Alison in your paisley store was…
Alison in your paisley store was lovely, very knowledgeable on product and friendly and welcoming. 😊
20 April 2026
Great sales advice and staff
Great sales advice, no hard sell, got a really good deal on suite. Staff was very helpful and patient.
20 April 2026
Friendly no hassle staff member
18 April 2026
Poltronesofa beautiful designs
Iv shopped and bought from your paisley branch before and was really impressed with service we got from Alison a cpl of years ago … when we got to the store we were delighted that Alison was still there so obviously had to get her to serve us with her help and expertise we bought the Maer 3 2 and a single chair , would definitely recommend
7 April 2026
Excellent service from Stuart helped me…
Excellent service from Stuart helped me to measure couch to make sure it would fit through my front door didn't put pressure on me to buy. When I first walked into store was greeted spoke to by a few staff but was then left alone to look at all the furniture without any sales pressure that can be off putting in other stores
16 April 2026
Ms Shirley was fantastic
Ms Shirley was fantastic! She helped us buy our new sofa yesterday with great patience and knowledge. She listened carefully, explained the options clearly, and made the whole process easy and enjoyable.
We found the perfect sofa thanks to her. Highly recommend asking for Sherly!
Thank you, Shirley!
Bahram& Mahshid
April 2026
7 April 2026
Unprompted review
Shirley was very helpful and…
Shirley was very helpful and professional and we are looking forward to receiving our new sofas.
4 April 2026
Unprompted review
Shirley was extremely helpful
Shirley was extremely helpful and friendly in assisting us in finding the ideal sofa for us
3 April 2026
Unprompted review
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