Update 5-2-26. I can see that FH Brundle who now own Screen With Envy appear to have no connection with Lynn and Thomas Birkert who provided such appalling customer service. I have therefore change... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
The Screen With Envy assets and website were purchased by F H Brundle in December 2025. We have 137 years of successful trading history and are going to work hard on rebuilding the trust in this amazing brand and product range. Screen With Envy designs and manufactures stunning decorative garden screens, fences, gates and pergolas designed for UK weather conditions - our products are waterproof and require no ongoing painting or treating. Our products are environmentally friendly, as we manufacture from recycled wood and recycled plastic. Established in 2017 we are the UK's original and leading screening company having delivered over 250,000 orders to clients. The website relaunched on Boxing Day 2025. Live stock information is displayed on the website.
United Kingdom
Replied to 19% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional experience. Ordered screens and they were delivered the next day

Reply from Screen With Envy
I was looking for a product that I could use as a trellis that would look good with and without plants growing.
Found this product and due to the great price decided to give it a whirl.
The three panels were probably not envisaged being used how I have used them but with some spacers to hold them away from the wall the climbing plants I have chosen should look great in no time.
The panels themselves are very flexible (bendy), I don't know how well they would hold up to being used as fence panels but for my use, fixed at multiple points they are great

Reply from Screen With Envy
Easy ordering process through website. Good communication throughout and quick delivery. Nice product. Pleased with the screen. Thank you.
I’ve made a few purchases this Spring from SWE and I’m sure they won’t be my last. I’ve returned to them because I loved my original screens I got years ago when they were under the previous management. Those screens have been well used over the years and so it’s been time to renew some of them. I have been so impressed by the whole process from ordering to delivery. All my orders have arrived within a couple of days and have been very well packaged and delivered with care. I’ve got my eye on a couple of the bigger 16mm screens for a future project this year and will be back.
After reading negative reviews I was little bit worried to place an order, but everything went very smooth, communication - didn't have an issue, they reply straight away and very polite in their emails.Screens looks lovely and looks great quality too. very pleased with my order! thank you!
Great screens used behind a pergola. Delivered on time and product as described. Would happily buy again.

Reply from Screen With Envy

Reply from Screen With Envy
Excellent screens, very well made . Delivered very quickly and well packaged. Highly recommend.

Reply from Screen With Envy
From the placing of the order to delivery I was kept up to date every step of the way. Only problem was I didn't have it. To be honest I was worried and fired off a cross email to which I didn't expect a reply. I was so wrong it was sorted within an hour by a very polite customer support.
Great service and I'm glad I gave this business a chance.

Reply from Screen With Envy
Screens arrived next day, you cannot fault the ease of online ordering and fast delivery, brilliant screens and a great price

Reply from Screen With Envy
I ordered 12 screens 3 was damaged email them about the damage screens still no replacements 4 days waiting still no email
Nothing at all off them not happy

Reply from Screen With Envy
5 stars! On packaging alone!! Great care has been taken to protect the items. I ordered 2 lots within 24 hours of each other, but luckily both orders arrived together.
Beautiful design. And once i have attached it to the wall( for Jasmine to grow up). I know it will last- unlike timber.
Great offer. Thank you so much. Screen with Envy.

Reply from Screen With Envy
I thought the screens were metal , I'm not sure what they are made of, either mdf or similar, so not sure how long they will last outside

Reply from Screen With Envy
Cancelled my order within hours of placing it and cancelled it as per my consumer rights. The telephone number is cut when you dial it and the emails remain unanswered. I can’t recommend them. Be very careful - plenty of people have trouble with them when you look on the internet!

Reply from Screen With Envy
Fantastic experience from start to finish. I had a couple of questions via email that were answered very promptly by friendly members of staff. An expired offer was honoured (even though they didn’t have to do this) and it was much appreciated! I ordered my screens on Tuesday morning and they were delivered and in place by Wednesday lunchtime. The screens look great, the service was excellent and I would not hesitate to recommend or use again in the future - 11/10!

Reply from Screen With Envy
Easy to use website, with great choice of products, fast delivery service turnaround and notifications.

Reply from Screen With Envy
Came across this company by chance whilst browsing and would totally recommend them. From ordering to delivery to the products we bought everything was seemless and professional. Can’t wait to put our garden screens up they look amazing. Thank you will definitely use again

Reply from Screen With Envy
We’ve used you before so all we’ve done is replaced the panels that the storm damaged and it’s back to looking amazing at a very affordable price

Reply from Screen With Envy
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.