Scout Adventures Reviews 

291
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, friendly, and supportive. Many found the activities engaging and well-led, contributing to a positive experience. Facilities, including accommodation and equipment, were often described as amazing, safe, and well-maintained, with tasty food options. However, some customers noted issues with facility cleanliness and maintenance, particularly in accommodation and bathrooms. A few also experienced problems with online administration and automated systems, causing invoicing frustration. Additionally, some reviewers mentioned inconsistencies in activity access or occasional poor service and lack of staff availability.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Facilities

Reviewers mention ambiguous feedback about facilities, with many praising the safe, well-maintained... See more

Website

Reviewers highlight ambiguous aspects of the website, with many customers praising the site itself, its... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers having an unforgettable... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising clean and comfortable accommodation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scarefest 2025 my scouts went to Scarefest at Gilwell Park, they had a fantastic time, the activities were great, the firework were fantastic, the staff and volunteers were very helpful, all scouts n... See more

Rated 5 out of 5 stars

The staff were all helpful, friendly and welcoming. The location was well kept, plenty of space for the scouts to run around, but pitches were well located to give privacy from other groups. Scout... See more

Rated 5 out of 5 stars

Upon arrival, it was clear that the accommodation block hadn't been thoroughly cleaned, as many of the bedrooms were still dirty. The condition of the toilets and bathrooms left much to be desired, as... See more

Rated 5 out of 5 stars

From the very first phone call to enquire about site hire, communication from Oli was great. He was very friendly and helpful. The support continued throughout our visit at Gilwell Park and ou... See more


Company details

  1. Outdoor Activity Organiser
  2. Campground

Written by the company

Scout Adventures exists to provide safe spaces for young people to take part in adventures which challenge and inspire them. At the heart of what we do is the Scout method - with experiences built around team work, spending time outdoors, camping, leadership and taking responsibility for yourself, each other and the environment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

291 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(291)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A glorious rural setting with very good…

A glorious rural setting with very good facilities and activities. We prefer a more back to basics camp for which we take one of the remote sites but equally for those looking for something more catered the sites closer to the main area serve very well.

27 July 2024
Rated 4 out of 5 stars

Great tower tented village

The site team from begining to end were friendly and supportive. They did everything within their control to make the experience as easy and fun as possible.
Only thing holding back slightly was that the fercilties we booked were not quite what we thought they would be based on website information.

10 August 2024
Rated 4 out of 5 stars

Muddy but happy!

Helpful, considerate staff on hand to explain and assist. Site was well kept despite rain and wind! Looked after us really well. Staff moved us in to shelter when a gale threatened. Site was very muddy due to weather, started a bit late season bare and turned into a quagmire, but the weather was described reasonably as unprecedented. Staff helped out and checked on us regularly.

27 August 2024
Rated 5 out of 5 stars

Amazing staff…

Superb staff who were always polite and friendly.
They were great with the scouts, very professional and always safety conscious.
The site is fabulous and facilities good.

21 August 2024
Rated 5 out of 5 stars

A fabulous place for Summer Camp

Having spent a week here with 20 Scouts in July, this site is fabulous. The location is a three mile walk from Oxford station, which makes it possible to use public transport if you don't have a minibus available. The site is a really good size, and there's lots of space for Scouts to explore. We went for the 16 activity package, which was exceptional value. The activities were all very well run (we loved the team building). There was also a great campfire. I would totally recommend this site, and we'll need back in a few years.

Point of note: Ensure all food storage is squirrel proof... they will gnaw through plastic crates!

13 August 2024
Rated 5 out of 5 stars

Youth organisation

I’m part of a youth organisation who rotated nearly 300 young people through the centre over a 5 day period. The activities, staff and facilities were excellent. I camped on site for the full 5 days and the staff were incredibly helpful, particularly Fiona and Jo, nothing was too much trouble. Our young people were treated with respect and patience. They all said how much they enjoyed their time on site. A big thank you from MACF!

16 August 2024
Rated 5 out of 5 stars

The overall site and staff we amazing.

The overall site and staff we amazing. Site conditions were kept at a reasonable level taking into account the busyness of the centre. Staff we tentative to a level that I have not experienced before on any Scout site. Continually asking if we were ok, if there was anything we needed and always immediately actioning any concerns. Instructors were well versed in their skill set, friendly and worked/interacted well with the YP's.

10 August 2024
Rated 5 out of 5 stars

The 140th Scout troop - Glasgow

The 140th Scout troop from Glasgow stayed for a week using the indoor accommodation at the Sunley Centre. The activities offered were varied and well suited for the scouts offering challenging activities on land and water. All the activities were well organised and led by enthusiastic instructors and even though the weather was pretty awful at times they still kept things moving along nicely. The camp staff are very helpful and the catering too was first rate. The scout centre itself whilst quite remote is well positioned on Kielder Water and provides all the facilities required for a fantastic scout experience.

8 August 2024
Rated 4 out of 5 stars

We loved it

We loved it, thank you for having us. The only issue was our tap wasn’t working but there was one not too far away so it was not a big deal whatsoever

2 July 2024

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