Scottish Widows  Reviews 

Reply from Scottish Widows

2 days ago

Thank you for taking the time to share your feedback. We're pleased to hear that our colleagues explained everything clearly and provided good service. We're sorry, however, that the process took longer than you expected over the phone.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

Thank you for your feedback. We're pleased to hear that you found our team helpful. We appreciate your comments and understand that parts of the process can sometimes feel more complex than expected. We'll make sure your feedback is shared with the relevant team.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

Thank you for taking the time to leave your feedback. We're delighted to hear that you found our colleague professional and friendly, and that your call was answered promptly. We appreciate your comments and will share them with the team.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

Updated 2 days ago

We're delighted to hear that your call was answered promptly and that the information you received was clear and precise. It's wonderful to know our team was respectful and helpful, and that you were happy with the outcome.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

**Update 30/09**

Hi Jackie,

Thank you for responding to our request for information. We have passed your feedback on to the relevant team.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

Thank you for your review. We're pleased to hear the process of arranging your tax-free cash payment went smoothly and that you received such helpful support from our colleague. We appreciate your feedback.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We appreciate your feedback and 5-star rating! We're delighted to hear that our colleague was helpful, kind, and patient.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

Updated 2 days ago

It's wonderful to hear that our colleague provided such a positive experience. We really appreciate your feedback and are pleased that their friendliness, knowledge and helpfulness stood out.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

**Update 30/09**

Hi Karen,

Thank you for responding to our request for information. We will pass your feedback on to the relevant team.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We're delighted to hear that our colleague was patient and explained everything in detail. It's wonderful to know you found them professional and competent.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We're delighted to hear that you consistently receive professional service and that your questions are answered quickly and efficiently. Thank you for your positive feedback!

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We're delighted to hear that the pension transfer process was quick and effective for you, and that you found it straightforward to manage by simply providing the details to us. Thank you for sharing your positive experience.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

3 days ago

We're so pleased to hear that you found our team to be polite, friendly, and quick to respond to your calls. Your positive feedback is greatly appreciated!

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

3 days ago

We're so happy to hear our colleague provided you with such informative, knowledgeable, and helpful assistance. We truly appreciate your kind words.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

Updated 1 days ago

We're delighted to hear that our colleague was caring, understanding, professional, and kind. It's wonderful to know they listened and were very patient with your needs, providing fantastic service.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

**Update 30/09**

Hi Alison,

Thank you for responding to our request for information. We will pass your feedback on to the relevant team.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

3 days ago

We appreciate your 5-star rating! We're delighted to hear that everything was explained clearly and that you found our team easily accessible.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

3 days ago

We appreciate your 5-star rating! We're delighted to hear that your telephone discussion was clear and professional, and that you received outstanding customer service. Thank you for your positive feedback.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

3 days ago

We're delighted to hear that you found it easy to get through to the right team with minimal waiting time. It's wonderful to know that our team members were polite and helpful, making the process quick and easy for you.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

3 days ago

We appreciate your positive feedback and are delighted to hear about your excellent experience. It's wonderful that our colleague was knowledgeable and professional, clearly outlining the steps. We're also glad you found the app easy to use and the process quick and efficient.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

3 days ago

Thanks for taking the time to share your feedback. We're delighted to hear that your pension transfer was completed smoothly. It's great to know our team kept the process moving, ensured everything was handled accurately, and kept you informed throughout.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

3 days ago

Thank you for your feedback. We are sorry to hear about the difficulties you've experienced with our website and the transfer process.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

3 days ago

We appreciate you sharing your positive experience with us. We're delighted to hear that our team were knowledgeable and helpful in presenting your options and assisting you in achieving your pension goals. It's also wonderful to know you're pleased with your pension's growth and found our offerings competitive.

Thanks,
Jenny - Scottish Widows