SCOOTER CENTER GmbH Reviews 

1,653
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Extremely pleased with both the service and part from the Scooter Center. The part is exactly as described. Postage was fast. They kept in contact and answered all my questions promptly. They are v... See more

Rated 5 out of 5 stars

Ordered new leg shield metal for my VNA, not fitted it yet, but initial measurements compared to original are spot on. Very impressed with delivery times, Germany to UK in 3days, very we'll packaged,... See more

Rated 5 out of 5 stars

A full range of quality Vespa parts available with excellent 3D viewing to aid selection. Very reasonable prices and super prompt, low cost EU wide delivery. IMHO Scooter Center website is easier... See more

Rated 1 out of 5 stars

Zero communication, held an order for 5 days (£1,700 value) while waiting for an out of stock part to come in (small plastic washer £3 value).... original order was 18th November, they finally dispat... See more

Company details

  1. Motor Scooter Dealer

Written by the company

1992 haben die Freunde Oliver und Ulf aus Ihrer Leidenschaft für italienische Motorroller das Scooter-Center gegründet. Inzwischen auf 45 Mitarbeiter gewachsen, sind Vespa und Lambretta die Stützpfeiler des weltweiten Geschäfts. Auch für Automatikroller bietet das Scooter-Center eine schier unendliche Auswahl. Über 40.000 verschiedene Teile auf Lager, mit DHL, UPS und DPD beim Kunden am nächsten Tag. Mit bgm sucht und entwickelt das Scooter-Center seit über 20 Jahren völlig neue Wege und legt dabei Wert auf allerbeste Verarbeitung und Materialien. Das Scooter-Center möchte Dich von seiner Kompetenz und und seinem erstklassigen Service und Produkten überzeugen: besuche den Shop in Bergheim-Glessen oder unter scooter-center(dot)com


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(1,653)

39 reviews in the last 12 months

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Rated 3 out of 5 stars

OK, but would be nice you could see if an item is in stock before ordering.

We placed an order and a few days later it was delivered at our front door. Unfortunately, not all items were present. We had to contact scooter-center ourselves and they replied that the missing items are not in stock and will return in a month.
Too bad we could not see the status of the stock when ordering and that we had to take contact with scooter-center ourselves.
I hope the missing items will be sent soon. I have no idea how this will be handled, there is virtually no communication. I'm not kept up-to-date.

3 July 2014
Unprompted review
Rated 5 out of 5 stars

perfect!

I bought an YSS suspension for my Vespa Gts 250. all thigs are perfect. The shipment was very quick, only 4 days to Rome - Italy.
I'll buy for sure more equipments from scooter center !

thank you guys, I really appreciate you work!

20 June 2014
Unprompted review
Rated 4 out of 5 stars

Professional service and extensive range but some parts were faulty.

i find Scooter Centre more professional than most of the Lambretta/Vespa scooter parts supply companies I deal with in Asia and the UK. Their profile is slick and their range is extensive. Really impressive is that they seem to have their hand in actually designing and manufacturing some of the products. I've been building and tuning scooters in NZ since the 80's when you had to make or modify components yourself. SC's catalogue of tuning parts has come so far since then - I'm constantly amazed by what off-the-shelf parts are now available.

We were also really impressed with SC's support of our newly formed "Mille Miglia' event - a thousand mile scooter race around the country. The event attracts a lot of attention and I'm sure SC does well from all the parts orders that this event inspires. In a recent order, we were impressed by the quality of most of the parts. There were however a few electrical components that were faulty out of the box and one shock absorber. We're yet to discuss these with SC, but hope that they will cooperate with replacements.

We'll definitely be ordering more parts from SC in the future.

6 June 2014
Unprompted review
Rated 5 out of 5 stars

Great service thanks!

Parts were easy to identify on the site, the descriptions helped decide which was right for me, ordering was simple and I was kept informed along the way as my order was filled and dispatched. Great service, thank you.

3 June 2014
Unprompted review
Rated 2 out of 5 stars

good shipping , terrible after sales,

items were dispatched quickly and i was happy with them , however the clutch pressure plate is missing from the parts and i have email 4 times now requesting this part without 1 return email, no reply to my queries , this is unacceptable.

30 May 2014
Unprompted review

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