Scent Split Reviews 

16,068
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 6,192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the diverse selection of unique perfumes and praise the affordable prices that make exploring new fragrances accessible. Consumer feedback frequently emphasizes the prompt delivery services and the exceptionally careful, beautiful packaging that keeps items secure. However, some reviewers noted occasional issues with leaking atomizers on larger bottles or receiving damaged packages. A few other people also mentioned that a couple of tested scents did not last as long as expected or match previous experiences. Despite these occasional drawbacks, most buyers remain very satisfied with the overall online ordering experience.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting the impressive selection of authentic... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that orders arrive... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the excellent products,... See more

Order

Consumers find order to be positive, highlighting a smooth purchasing process and prompt delivery times.... See more

Price

People report positive experiences with price, highlighting unbeatable rates and affordable trial sizes that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love everything about scentsplit. They offer a huge variety of fragrances, many of which are hard to find. They have multiple size of decants and always offer a full bottle discount for anything you s... See more

Company replied

Rated 5 out of 5 stars

Scent Split is wonderful - both its boutique on Post Oak and its online ordering service! Their staff are knowledgeable and will show you something new and delightful based on your current tastes. I h... See more

Company replied

Rated 5 out of 5 stars

Scentsplit is just the best. They're my favorite place to shop for samples and decants. Their selection is always updated to include new releases, and it's easy to find something interesting. The team... See more

Company replied

Rated 5 out of 5 stars

Started off not too good. Contacted customer service and explained that no atomizer was included. Took pictures to show the contents. I was informed that I would receive an atomizer on another shipmen... See more

Company replied


Company details

  1. Perfume Store

Written by the company

Scent Split is a high-end online retailer specializing in luxury and niche fragrances. An extensive selection of prestigious scents from both renowned and independent perfume houses is offered, providing access to exclusive fragrances without the commitment of purchasing a full bottle. Samples and travel-sized decants are made available, allowing both fragrance enthusiasts and newcomers to explore and experience a variety of scents. A carefully curated collection ensures that unique and distinctive options are accessible for every preference, from timeless classics to rare artisanal creations. With these options, the opportunity to experiment with different fragrances before investing in a full-size bottle is provided. The flexibility to build a personalized fragrance wardrobe or enjoy a variety of scents for different occasions is made possible.. At Scent Split, the journey of fragrance discovery is encouraged, offering an effortless and enjoyable way to explore the world of perfumery. A new signature scent can be found with confidence, ensuring that the art of fragrance is experienced in its finest form.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.7

All reviews

(16,068)

6,126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They’ve been reliable

They’ve been reliable! I hope they keep it up.

8 September 2026
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Reply from Scent Split

We are so happy to hear that you've found our service reliable! We truly appreciate your positive feedback and look forward to continuing to meet your expectations.

Rated 5 out of 5 stars

Perfect

Perfect! Every sample was packed right and carefully, both arrived safe at my house.

8 September 2026
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Reply from Scent Split

We're glad to hear your samples arrived safely and that you were pleased with how carefully we packed everything! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

Great service

Great service. Great stuff

8 September 2026
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Reply from Scent Split

We're truly happy to hear you had such a positive experience with us. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Excellent.

Excellent.

8 September 2026
Scent Split logo

Reply from Scent Split

Thank you so much for your wonderful review! We’re thrilled to hear you had an excellent experience with us. We truly appreciate your support!

Rated 5 out of 5 stars

They value their customers

They value their customers

1 September 2026
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Reply from Scent Split

Thank you for your wonderful review! We are so pleased to hear that you feel valued as a customer. We always strive to provide the best possible experience for everyone.

Rated 5 out of 5 stars

So easy to shop and find things I love

So easy to shop and find things I love! Quick shipping with coupons for my next purchase are a bonus too!

8 September 2026
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Reply from Scent Split

We're so happy you find it easy to shop and discover things you love! It's wonderful to know that our quick shipping and coupons for your next purchase are a bonus, too!

Rated 5 out of 5 stars

Fast shipping!

Fast shipping!

8 September 2026
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Reply from Scent Split

Thank you for your review! We’re glad to hear your order arrived quickly. We truly appreciate your support!

Rated 5 out of 5 stars

Consistently superior

I have bought lots of decants from Scentsplit. They have a phenomenal selection. Their serve is consistently outstanding. I look forward to many more purchases.

8 September 2026
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Reply from Scent Split

We're so happy to hear you appreciate our phenomenal selection and consistently outstanding service! We look forward to your continued support and many more purchases.

Rated 5 out of 5 stars

Great perfume expetience

Always available and if something goes wrong things get cleared up pronto! I think regular postage time should be less, however.

8 September 2026
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Reply from Scent Split

We're glad we resolved the issues quickly for you! We understand your desire for faster postage, and we are always working to improve our delivery times.

Rated 5 out of 5 stars

Always a great experience!

Always a great experience. Fast shipping, decants are securely packaged. Large selection to choose from.

8 September 2026
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Reply from Scent Split

We're so happy to hear that you always have a great experience with us! It's wonderful to know that you appreciate our fast shipping, securely packaged decants, and large selection.

Rated 5 out of 5 stars

The free decant

The free decant

8 September 2026
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Reply from Scent Split

Thank you for your wonderful review! We’re glad you enjoyed the complimentary decant. We truly appreciate your support!

Rated 5 out of 5 stars

Very nice decant

Very nice decant, substantial bottle. Love the fragrance. Shipping was very fast and efficient. I'll definitely be coming back.

8 September 2026
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Reply from Scent Split

We're so happy to hear you love the fragrance and find our decant bottle substantial! We're glad our shipping was fast and efficient. We look forward to your next visit!

Rated 5 out of 5 stars

Scent Split has a great selection…

Scent Split has a great selection including hard to find fragrances. Orders are delivered promptly and then a very good percent savings on a full bottle purchase.

7 September 2026
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Reply from Scent Split

We're so happy to hear you appreciate our wide selection, including those hard-to-find fragrances! It's great that your orders arrive promptly and that you enjoy the savings on full-bottle purchases.

Rated 5 out of 5 stars

Very happy with my purchases from…

Very happy with my purchases from Scentsplit. Customer service is top-notch.

17 August 2026
Scent Split logo

Reply from Scent Split

We're so happy to hear you're pleased with your purchases and that you find our customer service top-notch! We truly appreciate your kind words.

Rated 5 out of 5 stars

Great Service!

Always shipped right away, orders are accurate. Customer service is responsive. Product quality is excellent.

8 September 2026
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Reply from Scent Split

We're glad to hear your orders are always accurate and shipped right away! It's wonderful to know that you find our customer service responsive and our product quality excellent.

Rated 2 out of 5 stars

Not sure these are real

Not sure these are real. The scent doesn’t quite match the real samples I have bought in the past. I like the idea of the service but I wish these were authentic.

31 August 2026
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Reply from Scent Split

We’re sorry the samples didn't meet your expectations. We want to assure you that our d’Annam fragrances come directly from the brand and are 100% authentic. We carefully transfer our samples from the original bottles without dilution, alteration, or tampering. Fragrance perception can vary based on factors such as batch variations, storage, and individual skin chemistry. We appreciate your feedback and hope this clarifies your concern about authenticity.

Rated 5 out of 5 stars

Just being you

Just being you, and fast delivery

26 August 2026
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Reply from Scent Split

We appreciate your positive feedback and are so happy you were pleased with our fast delivery! We are always striving to provide excellent service.

Rated 5 out of 5 stars

My experience was great

My experience was great!
Awesome communication, beautifully wrapped and preserved decants. Stylish packaging! Great quality. Have been a customer since 2024

1 September 2026
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Reply from Scent Split

We're so thrilled to hear you had a great experience! We're glad you appreciate our communication, beautifully wrapped decants, stylish packaging, and great quality. We're delighted to have you as a customer!

Rated 5 out of 5 stars

My order came quickly definitely way…

My order came quickly definitely way quicker than I expected

8 September 2026
Scent Split logo

Reply from Scent Split

We're glad your order arrived quickly and exceeded your expectations! We truly appreciate your positive feedback.

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