Scandibørn Reviews 

Brilliant company with excellent customer service!

The pictures for our grandchild’s nursery are just beautiful and so well packaged with lots of little touches down to the paper they were wrapped in. But a huge big thank you to Charlotte customer service was another level. I will definitely be ordering again

Great customer service, solved my issue right away.

I’d like to thank Scandiborn for giving an excellent customer service recently- a toy had a few bits missing from it and as soon as’Nicola’ received my email about this it was dealt with immediately. The replacement toy was sent our granddaughter directly, there was only three days from receipt of email to our granddaughter receiving the replacing toy, that is truly excellent service and I am knocked out by it.

Amazing customer service from Charlotte at Scandiborn. I ordered a Toniebox for my daughter’s birthday but the ApplePay reverted the next-day postage option I’d selected, which meant that it wouldn’t arrive before we left the country as a deployed family. Charlotte picked up my email and immediately sorted this for me - it arrived the following day in perfect condition and well-wrapped.
Thanks so much! We would happily be returning customers.

When I received only part of my order, I contacted Customer Services and they replied in a couple of minutes, saying that the rest of the order was coming from a different supplier and due to be delivered the next day, providing a tracking number. Can't fault their customer service! Products are all lovely too.

Amazing customer service! When I have ordered from Scandiborn they have been really helpful with any changes to order or any specific information about products! Will always use them.

We received a gorgeous product that unfortunately appeared to have a design flaw. Keeley from customer service was so helpful in finding a solution for us. Incredible customer service. I would recommend shopping at Scandiborn to anyone.

What a fantastic company with excellent customer service. I ordered a Mustard locker, which unfortunately came with a fault on the paint work. I contacted customer services and dealt with Nicola, she was great, very understanding and provided immediate resolution. I will continue to shop at scandiborn as they not only sell beautiful things but their customer service is one of a kind. Thank you Nicola x

Wanted to amend my order, wasn’t possible but Charlotte was really helpful and was able to offer me an alternative. Response times were super quick too which is amazing to see in a company!

Brilliant customer service, rectified an issue I had with an order on the same day and couldn’t have been more helpful, I will definitely be shopping with them again!

Very happy as I had an issue which I chased and Nicola dealt with and sorted straight away. If only all customers services were this efficient. Haven’t received product yet as only just ordered.

Absolutely excellent customer service! I was very impressed at the speed with which the team was able to sort an issue (my own fault, wrong address!). Highly recommend. Very happy with products too!

Amazing quality products, loved by my little boy.

Great customer service, I made a mistake filling out my address and the team resolved this super quickly & my order arrived a few short days later. Always a good experience shopping here.

I needed to change the shipping address after I ordered. I received a response from Charlotte at Scandiborn within minutes to let me know the change had been made.

lovely items, great customer service, Charlotte who I spoke to was lovely and such fast service thank you so much I will definitely use again and recommend to friends

I totally recommend this company to everyone as i guarantee their customer service is second to none.
We purchased a vintage walker wagon for our grandsons birthday and when we were building it i was missing a part, we contacted Charlotte and the customer service team as it was urgently required and without hesitation they couriered a whole new toy for us on the next day delivery as it was quicker then trying to source the bits i needed.
Fantastic service from a fantastic company thank you.

Charlotte was extremely helpful - thank you for great customer service!

Absolutely fantastic customer service from Charlotte & the team.
I ordered an item that I had hoped to receive in time for my daughter’s 1st birthday at the weekend but I had a mix up at the checkout. I emailed customer service for help and received a reply within minutes. The team ensured that the gift was sent out that day and it arrived in plenty of time for the occasion. The toy is beautiful. Thank you so much for your help. We will definitely be using Scandiborn again.