I've been with Scalahosting for a year now, and I couldn't be happier. Their sales department answered all the questions I initially had, and they didn't make me feel pressured (a rarity in this day... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
ScalaHosting is a Dallas-based hosting provider with over 17 years of experience and a specific focus on managed cloud VPS technology.
Why ScalaHosting?
Written by the company

Every hosting plan comes with an unconditional anytime money-back guarantee which means we’ll issue a full refund if you request it. No questions asked.
1999 Bryan St #900, 75201, Dallas, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very informative and understanding of my issues.
All my questions were answer, and provided an excellent solution to have my services upgraded!

Reply from ScalaHosting
Decided to give them a try based off of other recommendations and they DID NOT DISAPPOINT!
The sales experience was great, the support staff was awesome! They migrated over 27 of my client websites from two different hosts and they did it flawlessly! I'm already seeing the performance factor paying off compared to my previous hosts. I HIGHLY recommend Scala Hosting!

Reply from ScalaHosting
"As the Lead Developer for Mugen Group, managing a server-wide malware incident is a high-pressure situation. The team at Scala Hosting, specifically Hristo G. (QA Manager), George, and Nikola, provided world-class assistance.
What stood out was the transition from standard technical support to dedicated QA oversight. Hristo G. personally monitored my case to ensure consistency and offered a direct line for escalation, which is rare in the hosting industry.
If you are a developer looking for a hosting partner that actually takes accountability and provides expert-level coordination during a crisis, Scala Hosting is the right choice."

Reply from ScalaHosting
I would strongly recommend ScalaHosting to almost anyone needing a hosting provider. In this day and age of every single hosting company prioritizing AI support agents that probably cost more to run than hiring and training humans, Scala is a shining beacon of incredible HUMAN support agents who actually understand and know how to help you.
I had an issue that I probably would've spent 30 minutes trying to explain to an AI on another hosting provider while waiting for an actual human who would probably also copy paste responses from another AI anyway (true story).
A Scalahosting support agent solved the issue for me within 5 minutes max, and even went above and beyond by recommending and implementing a better practice for site security before I even had a chance to ask for it.
There is no other hosting provider I trust as much as Scalahosting. The only thing I miss is Litespeed servers on shared hosting plans, but once they implement that, and if they keep to their current standard of stellar Human support, I will almost certainly never recommend another shared/WP hosting company to anyone again.

Reply from ScalaHosting
Just signed up with Scala Hosting. I've had an extensive Pre-Sales Chat and two Support Chats so far. Their techs quickly answered questions and troubleshot a glitch.
Scala Hosting's custom Spanel Control Panel has ins and outs but I like it so far. Need to practice to learn it. They also offer cPanel but Spanel has far better features.
My sites aren't up and tested yet. I chose Scala based on their reputation among technical people (e.g. Online Media Masters website). My plan is to resell their VPS Hosting. Automatic happiness on sign-up!

Reply from ScalaHosting
Support is just a click away and whats more, they know what they're doing so whatever your problem,it gets handled, Fast!!

Reply from ScalaHosting
I really enjoy working with the support/service people via chat, they are always friendly, upbeat, knowledgeable, and patient. Most issues I have are solved in one interaction and often if I come back with more questions, I will get the same person which is cool. :) Definitely always a pleasurable experience, even if what I'm dealing with isn't. Highly recommend. Most chat tech support sucks, not Scala's.

Reply from ScalaHosting
I had a serious issue with my WooCommerce site where the server load kept spiking, pages were slowing down, and I was even getting database connection errors during traffic bursts. It was directly impacting orders and revenue.
Tony Nachev from Scala Hosting stepped in and handled everything professionally from start to finish. He quickly identified that the issue wasn’t just server load, but a combination of aggressive bot traffic and missing object caching. He took immediate action by blocking harmful bot requests, stabilizing the server, and guiding the proper setup so the system load dropped back to healthy levels.
On top of that, he helped ensure object caching was properly configured, which significantly improved overall performance and reduced database strain.
What stood out was how fast, clear, and solution-focused he was. No generic responses - just direct diagnosis and real fixes.
The site is now stable, faster, and running smoothly again.
Highly recommend Tony if you want someone who actually understands server-level issues and fixes them properly.

Reply from ScalaHosting
I've been using Scala Hosting for the last five years and they are a top notch company. I would not hesitate to recommend Scala Hosting to others!
I've never experienced any downtime of my website. Excellent service, solid hosting, excellent support. What more can you ask for?

Reply from ScalaHosting
Quick efficient support with solid communication skills. Being technical, its important to have a person that is sharp, clear and focused.
I don't rate people unless they have shown solid support skills.
Ivo hit the nail on the head.

Reply from ScalaHosting
Moving to a managed VPS with ScalaHosting was the best decision for my business. My websites are significantly faster, and the uptime has been rock solid

Reply from ScalaHosting
The combination of reliable performance with excellent customer support is outstanding

Reply from ScalaHosting
Excellent online chat support. Always knowledgeable and fast. Ivo K and all of the support staff are always helpful.

Reply from ScalaHosting
I've worked with other posting companies from probably 2004. While those companies were decent and helped when they could they were nothing compared to Scala. They go above and beyond when I mean they go be up and beyond They do things they don't have to do that they could charge you for they could simply say no and point you in the direction of someone that'll charge you something for it. You get a VPS For personal use for resale use there is no other virtual private network that I would recommend. Have a grace period in case you fall short due to unforeseen circumstances for your payment. No place else Get yourself a server today Have them host your websites website shopping cart or whatever it may be. Let's talk about uptime I've never had a down time with the several years I've been a client. I've never been hacked my page has never been wiped out. It's just overall really a safe place and a help place for those novices or even intermediates that can't exactly navigate their way through the complex ins and outs of server management highly recommended.

Reply from ScalaHosting
I am new to all of this. My journey has been packed with learning everything and spending money, as I try to build something very important to a massive community. I am trying to build something that i believe in. It's not just important for the community that i wish to surve honorably, but it's important to me too. S Panel has been amazing. Any questions that I have are met with a rapid response. And i am shocked by the Supreme customer service that I receive time after time. Mike helped me today. Thank you Mike. I look forward to doing business with a host manager that's as quick with my hosting configurations as it is with aiding me with whatever I need help with. Thank you scala hosting. Thank you s panel. And thank you mike. Your customer Brandon Donald.

Reply from ScalaHosting
Excellent hosting. A bit pricey but you get your money's worth. Very fast hosting, excellent customer service. All problems are usually dealt with very fast. One very happy customer here

Reply from ScalaHosting
Everything
I want too play Minecraft as the new addon of invincible

Reply from ScalaHosting
Speedy and knowledgeable support. My issue was resolved in a matter of minutes and with only one contact.

Reply from ScalaHosting
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.