This company has recently taken over…
This company has recently taken over management of my flat building, and unfortunately the experience so far has been very disappointing.
Firstly, the management fee has increased well beyond the rate of inflation. Secondly, the level of service provided does not reflect the cost. I have called and emailed numerous times regarding a door that will not lock, yet I have received no response at all.
With the previous management company, issues were acknowledged and addressed within the hour during working hours. I am therefore struggling to understand what this significantly higher management fee is paying for.
I would appreciate it if SBA could address these concerns as a matter of urgency.


