My advisor was very friendly and explained all my options clearly, patiently, and was happy to answer any questions. She clearly knew this subject very well, and this left me feeling confident I'd d... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I highly recommend this company, brilliant service, very friendly, pleasant and knowledgeable advisor (Akeel Rahman).I have switched my life insurance and critical illness cover + found perfect accid... See more
Akeel Rahman was very helpful and explained everything in a very clear voice and at a speed we could follow. He answered our questions in a clear and understandable way. He also gave us the best deals... See more
Company replied
My experience with this company was amazing, Tina dear of her has patience of a saint, throughout when she had to repeat several things to me, for me to understand not once did her tone change or her... See more
Company details
- Insurance Broker
- Accident Insurance Company
- Home Insurance Agency
- Income Protection Insurance Company
- Insurance Agency
- Life Insurance Agency
About Save On Life
Written by the company
Contact info
The E Centre, Cooperage Way Business Village, FK10 3LP, Alloa, United Kingdom
- 0345 054 2706
- info@saveonlife.co.uk
- www.saveonlife.co.uk
Get a Life Insurance Quote
4.8
Excellent
332 reviews
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This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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It was much easier than I imagined
It was much easier than I imagined , Peter was very efficient and made sure I understood everything and double checked everything before going ahead .
10 November 2025
Reply from Save On Life
Thank you Kim, we’re pleased you found our team helpful! Your comment seems very positive, so if the one star rating was accidental, you can update it via your original review link. We appreciate your time and feedback either way.
Absolute pain amount of calls
Absolute pain amount of phone calls. Thought was using sun life not an agent. Agent Guft card 6mths quote when checked is less than Sun life who's gift card was 3months. Plus this company still trying to get me to top up again. Don't understand budget quite forceful.
29 October 2025
Reply from Save On Life
Dear Margaret,
Thank you for taking the time to share your feedback. I’m really sorry to hear about the concerns you’ve had.
I can confirm that the gift card is provided directly by SunLife, so you’ll receive the same amount and on the same terms as if you had taken the policy with them directly.
Regarding the number of phone calls, I can see that we attempted to contact you five times after your purchase to make sure everything was okay. We’ve since reduced this to a maximum of three attempts for future customers.
I’ve passed your comments to our Compliance and Customer Service teams, who will reach out to you by email to help resolve this to your satisfaction.
Actually listed to everything I wanted
I asked several companies to email chat with me. I was bombarded with calls. This was the only one to actually email chat to me. They listened, gave me options for me to make my own choice and it was all very smooth. I made a call to them to complete the transaction when I was ready.
4 November 2025
Reply from Save On Life
Dear Tina, Thank you for your kind feedback. We’re delighted you felt listened to and found the process smooth and pressure free. We really appreciate you choosing us.
Knowledgeable and helpfull
Knowledgeable and found the right product with difficult requirements. Great explanation.
24 October 2025
Reply from Save On Life
Thank you for your lovely feedback. We’re so pleased our team could find the right product for your needs and explain everything clearly.
It was easy and quick to sign up for a…
It was easy and quick to sign up for a policy everything was explained. I have only just taken out the policy so obviously I can’t comment on aftercare
15 October 2025
Reply from Save On Life
Dear Lesley, Thank you for your feedback. We’re glad you found the sign-up process quick and clear, and we’ll be here to support you whenever you need us.
Very well explained and polite Manner…
Very well explained and polite Manner in way it was done
14 October 2025
Gave plenty of information
14 October 2025
Over 50's options
Very helpful and honest. Explained options available,cover,premiums etc,no hard sell. Very polite
13 October 2025
Akeel was very knowledgeable
Akeel was very knowledgeable, reassuring and got policies to fit my cover. This had been proving very difficult due to health reasons and Akeel sorted this with no stress.
9 October 2025
Was phoned by Tina today and explained…
Was phoned by Tina today and explained things with me and was more than happy with everything
6 October 2025
Very professional and helpful.
3 October 2025
Very helpful
My advisor was very friendly and explained all my options clearly, patiently, and was happy to answer any questions.
She clearly knew this subject very well, and this left me feeling confident I'd done the right choice, otherwise I'd still be just browsing my options online unable to decide. Very happy with my experience.
18 September 2025
Akeel was very polite and Curtis when…
Akeel was very polite and Curtis when speaking to him while doing my quote for life insurance he was a very nice person to speak too he will go very far in his job
22 September 2025
Excellent service
22 September 2025
Unprompted review
Peter McDonnell was exerlent in his…
Peter McDonnell was exerlent in his over things we sorted on.
We will see if it works out
17 September 2025
Reply from Save On Life
Thanks so much for your kind words and for taking the time to leave a review. We’re delighted to hear Peter was able to help you get everything sorted. If you have any questions at all as things progress, our team is always here to support you.
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