Nationale Sauna & Wellness Cadeaukaart Reviews 

796
TrustScore 3.5 out of 5

3.6

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Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Public Sauna
  4. Sauna
  5. Sauna Store

About Nationale Sauna & Wellness Cadeaukaart

Written by the company

Sauna & Wellness Cadeaukaart is het ultieme cadeau voor iedereen die ontspanning en wellness hoog in het vaandel heeft staan. Met deze cadeaukaart geef je niet zomaar een geschenk, maar een onvergetelijke wellnessbeleving vol rust, comfort en verwennerij. Of het nu gaat om een verjaardag, jubileum, moederdag, kerstcadeau of gewoon een moment van zelfzorg, met de Sauna & Wellness Cadeaukaart geef je een welverdiende ontsnapping aan de dagelijkse drukte.

De cadeaukaart is in te wisselen bij een uitgebreid netwerk van luxe sauna’s, wellnesscentra en spa’s door heel Nederland. Van sfeervolle dagresorts met diverse sauna’s en zwembaden tot exclusieve beautybehandelingen en ontspannende massages – de mogelijkheden zijn eindeloos. Zo kunnen ontvangers hun eigen ideale wellnessdag samenstellen, helemaal afgestemd op hun wensen en behoeften.

De Sauna & Wellness Cadeaukaart is zowel fysiek als digitaal verkrijgbaar, wat het geven van een bijzonder cadeau eenvoudig en flexibel maakt. De kaart heeft een ruime geldigheidsduur en is zonder vaste beperkingen te gebruiken, zodat de ontvanger op het moment dat het hem of haar het beste uitkomt, kan genieten van een ontspannende wellnesservaring.

Onze visie is om mensen te helpen ontspannen, opladen en tijd voor zichzelf te nemen in een wereld die vaak druk en stressvol is. Wellness draagt bij aan een gezonde balans tussen lichaam en geest, en dat is precies wat wij met de Sauna & Wellness Cadeaukaart willen faciliteren. Kwaliteit, veelzijdigheid en klanttevredenheid staan bij ons centraal.

Geef het cadeau van ontspanning en welzijn met Saunawellness Cadeaukaart – relaxt om te geven, nog relaxter om te krijgen.


Contact info

3.6

Average

TrustScore 3.5 out of 5

796 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(796)

232 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy and Secure transaction

Fast, easy, secure, good options

25 May 2026
Nationale Sauna & Wellness Cadeaukaart logo

Reply from Nationale Sauna & Wellness Cadeaukaart

Dear Makis,

Thank you for your wonderful review!

We're delighted to hear that you found the process fast, easy, and secure, and that you were happy with the range of options available. We truly appreciate your feedback and hope to welcome you again soon.

Have a great day!

Greetings,
Sander
(verzonden via e-mail)

Rated 3 out of 5 stars

Problem with the gift card - solved by customer service

I attempted to book a private sauna and filled in all the necessary details. The total amount was €131, and I used my €100 gift card during the payment process. To finalize the booking was necessary to pay the remaining €31. However, I chose not to proceed at that moment because I wanted to select a different date, so I stopped the process and return to the previous page.

The booking was never completed and the €100 was deducted from my gift card and never returned.

Update: Atif (the manager) reached out and solved the issue. The refund was processed back to my card, and he kindly sent a gift.

Overall, the customer service was very helpful once Atif got involved.

Thanks for the support

21 July 2025
Unprompted review
Nationale Sauna & Wellness Cadeaukaart logo

Reply from Nationale Sauna & Wellness Cadeaukaart

Dear Ellen,

Thank you for your review. We're sorry to hear about the issue you experienced with your gift card during the booking process. In most cases, refunds are processed within a few hours if something goes wrong. 

We're glad Atif was able to assist you promptly and that the situation was resolved to your satisfaction. Your kind words about the customer service mean a lot to us. We’re here to ensure everything runs smoothly for you.

Kind regards
Shania
(verzonden via e-mail)

Rated 1 out of 5 stars

Cadeaukaart not delivered

I ordered Nationale Sauna & Wellness Cadeaukaart on 26 June 2025. Today is 2nd July 2025 and I haven’t received it yet! This was a gift for my friend for her birthday and I couldn’t give it to her in time and still waiting. Very disappointing!

26 June 2025
Nationale Sauna & Wellness Cadeaukaart logo

Reply from Nationale Sauna & Wellness Cadeaukaart

Dear Nailya,

Thank you for your review. We did prepare and send your order on time.. Unfortunately, the delivery is handled by PostNL, and they are currently experiencing some delays. Your order is still on its way.

PostNL allows up to five working days for delivery. If you have not received your order by Thursday, please let us know and we will be happy to resend it to you free of charge.

Please note that PostNL does not deliver on Mondays, so it is possible your package will arrive later.

No worries, your order is still being processed and should be delivered soon. If you have any further questions, feel free to reach out.

Kind regards,
Shania
(verzonden via e-mail)

Rated 1 out of 5 stars

Horrible experience

Horrible experience! On their website, they promise you to have the voucher delivered next day. Obviously, that cannot be the case if you rely on 3rd party like Post NL. Nevertheless, I was naive and ordered a voucher as a birthday gift for someone.
To my huge surprise, they sent the voucher of value of 150€ with regular letter, no tracking number whatsoever! It's more than been a week since I placed the order, and still didn't receive anything! I went to a birthday party empty handed and most likely I've lost 150€. Definitely not recommended!

13 November 2024
Nationale Sauna & Wellness Cadeaukaart logo

Reply from Nationale Sauna & Wellness Cadeaukaart

Dear customer,

We're truly sorry to hear about your unpleasant experience and the inconvenience caused by the delayed delivery of your voucher. We understand how disappointing it can be, especially when it's meant as a birthday gift.

We sincerely apologize for the issue, which was due to a mistake on the part of PostNL. We can certainly resend the voucher to you at no additional cost or, if you prefer, we can cancel the order and process a full refund. We want to make sure this is resolved to your satisfaction.

Please email us your preference at your earliest convenience, and we'll take immediate action. Again, we deeply regret the inconvenience this has caused and thank you for your understanding.

Kind Regards,
Atif - Team Sauna & Wellness

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